Kai Moon
Tech | Startups | CS @ Complete (YC W22), Kaimoon.notion.site
With over 8 years of experience shaping Customer Success strategies at early-stage, high-growth startups, I have a proven track record of driving customer satisfaction and long-term retention metrics through exceptional customer relationship management. I am a fervent researcher and tech enthusiast with a passion for business solutions that make a difference.
Kai's tech stack
Steal my tech stack π
18 tools

Superhuman

Slack
Team & Customer Comms

Aligned
Sales & Onboarding Room

Attio
CRM

Pylon
Customer Support, Ticketing, & Knowledgebase

Customer.io
Account-Based Marketing

Jimo
Product Adoption

Notion
Notes & SOPs

Grammarly
Copy Editing

Scribe
How-To's

Miro
White-boarding

Loom
Videos

Zoom Workplace
Virtual Meetings

OpenPhone
Phone & Texting

Fellow
Meeting Agendas

Fathom
AI Meeting Summaries

Stripe Billing
Billing

ChatGPT
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