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Superhuman description
Superhuman is an email app designed to improve productivity for professionals and teams. It works with your existing Gmail or Outlook accounts, offering a streamlined interface with features like AI-powered writing assistance, automated follow-ups, and shared email inboxes for team collaboration. Superhuman emphasizes speed and efficiency, promising to help users get through their inbox twice as fast.
Who is Superhuman best for
Superhuman is an AI-powered email client designed for professionals and teams seeking enhanced productivity. Users praise its speed, keyboard shortcuts, and clean design, while some find the pricing high and the mobile app gestures unintuitive. Ideal for fast-paced teams relying heavily on email.
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Best for small to medium-sized businesses.
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Suitable for various industries.
Superhuman features
| Supported Superhuman supports internal comments on emails for team collaboration. |
| Supported Superhuman supports email templates called Snippets, allowing users to create, share, and reuse pre-written content. |
| Supported Superhuman offers AI-powered email writing assistance, suggesting phrases and sentences. |
| Supported Superhuman integrates with Google Calendar and other calendar applications. |
| Supported Superhuman supports multiple inboxes for organizing emails, but not a unified inbox. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Superhuman reviews
We've summarised 672 Superhuman reviews (Superhuman TrustPilot reviews and Superhuman G2 reviews) and summarised the main points below.
- Fast and efficient email management.
- Intuitive keyboard shortcuts.
- Clean and minimalist design.
- Snooze/reminder feature for follow-ups.
- Split inbox for prioritization.
- AI-powered email summarization.
- Real-time email tracking/read receipts.
- Automated follow-ups.
- Seamless integration with Gmail/Outlook.
- Fast and responsive customer support.
- High price point, especially for casual users.
- Limited flexibility in customizing the interface.
- Limited search functionality compared to Gmail.
- Mobile app gestures can be unintuitive.
- AI writing assistance can be inconsistent.
- Lack of unified inbox to combine multiple accounts.
- Difficulty managing Split Inboxes.
- Calendar integration needs improvement, especially on mobile.
- No native table creation within emails.
- Limited emoji support.
Superhuman pricing
The commentary is based on 148 reviews from Superhuman G2 reviews.
Superhuman is praised for its speed and efficiency, but the high price point is a recurring concern, especially for individual users. Many reviewers find the cost worthwhile due to increased productivity, but others consider it expensive for an email client.
Users sentiment
See the Superhuman pricing page.
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Superhuman has a free trial.
Starter
Includes email productivity features, Superhuman AI, team collaboration tools, calendar and scheduling, unified admin and billing, and group productivity coaching.
Business
Includes all Starter features plus advanced AI, Superhuman for Sales, HubSpot, Salesforce & Pipedrive Integrations, Smart Send, Recent Opens, Automatic Reminders, and 1:1 productivity coaching.
Enterprise
Includes all Business features, advanced security and controls, single sign-on, a customer success manager, team analytics, priority support, and VIP productivity coaching.
Superhuman alternatives
superhuman vs SaneBoxBetter for users seeking a simpler, less expensive email management solution. A Superhuman competitor, SaneBox offers wider industry applicability and easier implementation. It has better ratings and more positive user reviews regarding customer support. SaneBox is growing slower than Superhuman.Read more
ShortwaveBetter fit for teams needing real-time inbox collaboration and task management. A Superhuman competitor and alternative, it is more suitable for small to medium businesses. It has slower momentum.Read more
Microsoft OutlookBetter suited for users already invested in the Microsoft ecosystem. Broader industry applicability. Has more momentum based on website traffic data.Read more
Google WorkspaceMore affordable and offers a broader suite of integrated productivity tools. Better for collaboration with seamless integration across various applications. A good Superhuman alternative for businesses prioritizing cost-effectiveness and integrated solutions.Read more
WixBetter for creating websites, particularly e-commerce sites. More suitable for users seeking an all-in-one platform for building websites, managing sales, and digital marketing. A Superhuman alternative focused on website creation and online presence.Read more
Canary MailPrioritizes privacy and security with features like PGP encryption. Offers a free plan and more affordable paid plans. Has broader small business applicability. Website traffic is growing faster, though employee growth is slower.Read more
Superhuman FAQ
What is Superhuman and what does Superhuman do?
Superhuman is a fast email client designed to boost productivity. It offers features like AI-powered writing assistance, automated follow-ups, and a streamlined interface to help users manage their inbox twice as fast. It integrates with existing Gmail or Outlook accounts.
How does Superhuman integrate with other tools?
Superhuman integrates with Google Calendar and other calendar applications. It also works with your existing Gmail or Outlook accounts. It does not, however, offer a unified inbox.
What the main competitors of Superhuman?
Alternatives to Superhuman include Microsoft Outlook, Shortwave, Canary Mail, and Titan. These competitors offer various features like AI-powered assistance, team collaboration tools, and enhanced security options. Choosing the right email client depends on individual needs and budget.
Is Superhuman legit?
Yes, Superhuman is a legitimate, albeit expensive, email client. It's known for its speed and efficiency, featuring AI-powered writing assistance and other productivity tools. However, its high price point may not be suitable for all users.
How much does Superhuman cost?
Superhuman's pricing is $300/year for Starter, $396/year for Business, and custom pricing for Enterprise. Is Superhuman worth it? It offers AI, integrations, and coaching for enhanced email productivity. A free trial lets you explore its features.
Is Superhuman customer service good?
Superhuman's customer service is highly praised in reviews. Users describe the support team as responsive, helpful, and friendly, offering personalized onboarding and readily addressing questions or issues. Many users mention the excellent and prompt customer support as a key factor in their positive experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.