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Google Workspace description
Google Workspace is a suite of online productivity and collaboration tools for businesses of all sizes. It includes popular apps like Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet and more. Google Workspace aims to provide a seamless and integrated experience for communication, document creation, file storage, and team collaboration, all accessible from any device with an internet connection. It stands out with its user-friendly interface and strong collaboration features.
Who is using Google Workspace?
Who is Google Workspace best for
Google Workspace is a comprehensive suite of cloud-based productivity and collaboration tools ideal for businesses of all sizes. Users praise its seamless integration with other Google services and user-friendly interface. However, some users have reported occasional service outages and limited offline access. With a range of pricing plans, Google Workspace offers flexible options for businesses seeking to streamline communication and enhance teamwork.
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Ideal for small, medium, and enterprise businesses seeking enhanced productivity and collaboration.
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A strong fit for industries like Healthcare, Finance, Education, and more.
Google Workspace features
| Supported Google Workspace supports the ability to send, receive, and manage emails. |
| Supported Google Workspace supports the ability to share files with other users. |
| Supported Google Workspace supports the ability to store files in the cloud through Google Drive. |
| Supported Google Workspace supports standard spreadsheet formulas and calculations through Google Sheets. |
| Supported Google Workspace supports real-time co-editing in Docs, Sheets, and Slides. |
| Supported Google Workspace supports cloud-based video conferencing through Google Meet. |
| Supported Google Sheets allows multiple users to edit and see changes in real time. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Google Workspace reviews
We've summarised 2518 Google Workspace reviews (Google Workspace G2 reviews) and summarised the main points below.
- Seamless integration with Google Classroom.
- User-friendly interface.
- Excellent collaboration features.
- The virtual background feature is great.
- Occasional service outages are a concern.
- Limited offline access.
- Google sheet is not as feature rich as MS Excel.
- Can\'t upload large files to Drive.
Google Workspace pricing
The commentary is based on 351 reviews from Google Workspace G2 reviews.
Google Workspace's pricing is generally viewed as affordable, especially for its free tier and features offered. However, some users find the paid plans, particularly for increased storage, somewhat expensive for individuals and small businesses. The per-user pricing model is also a recurring concern for larger teams.
Users sentiment
See the Google Workspace pricing page.
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Google Workspace has a free trial.
Business Starter
Includes 30 GB pooled storage per user, custom business email, Gemini app, 100 participant video meetings, security and management controls, and standard support.
Business Standard
Includes 2 TB pooled storage per user, custom business email, Gemini app, 150 participant video meetings with recording and noise cancellation, appointment booking pages, AI-powered video creation, email layouts and mail merge, security and management controls, and standard support.
Business Plus
Includes 5 TB pooled storage per user, custom business email with eDiscovery and retention, Gemini app, 500 participant video meetings with recording, attendance tracking, and noise cancellation, appointment booking pages, AI-powered video creation, email layouts and mail merge, enhanced security and management controls, and standard support.
Enterprise
Includes 5 TB pooled storage per user with the ability to request more, custom business email with eDiscovery, retention, and S/MIME encryption, Gemini app, 1000 participant video meetings with recording, attendance tracking, noise cancellation, and in-domain live streaming, appointment booking pages, AI-powered video creation, email layouts and mail merge, advanced security, management, and compliance controls, and enhanced support.
Google Workspace alternatives
google-workspace vs Microsoft 365Better fit for users familiar with Microsoft Office applications. Has more momentum in terms of popularity and company growth. Provides stronger offline functionality. A Google Workspace competitor and alternative.Read more
Zoho WorkplaceBetter for smaller businesses and those focused on software, IT, telecommunications, media & entertainment, professional services, or marketing & advertising. A Google Workspace competitor with a generous free tier and a unified communication platform. Zoho Workplace is growing faster.Read more
MarkUpBetter for visual feedback and collaboration on design and marketing projects. Easier to use, based on user reviews. Offers a free plan. More focused on streamlining feedback and approvals for creative content.Read more
Zoom WorkplaceBetter for medium and large businesses needing an all-in-one platform including video conferencing, chat, phone, and AI-powered features. More focused on hybrid work environments with features like desk reservation and visitor management. Has more momentum currently.Read more
ONLYOFFICE WorkspaceA better Google Workspace alternative for small to medium businesses and nonprofits seeking a Microsoft Office replacement. Offers strong cross-platform compatibility and integrated applications, including project management and CRM. It is growing faster. However, users mention difficulties with complex Excel files and limited customization.Read more
google-workspace vs Microsoft TeamsBetter for internal communication and teamwork. A strong Google Workspace competitor for businesses invested in the Microsoft ecosystem. Has more momentum.Read more
Google Workspace FAQ
What is Google Workspace and what does Google Workspace do?
Google Workspace is a suite of cloud-based productivity and collaboration tools, including Gmail, Drive, Docs, Sheets, and Meet. It enables businesses to communicate, collaborate, and manage files seamlessly from any device, offering a user-friendly interface and robust features for enhanced productivity.
How does Google Workspace integrate with other tools?
Google Workspace integrates with numerous third-party applications through its API and marketplace. This expands its functionality and allows seamless workflows with CRM, project management, and marketing tools, enhancing productivity and centralizing data.
What the main competitors of Google Workspace?
Top alternatives to Google Workspace include Microsoft 365, Zoho Workplace, and ClickUp. Microsoft 365 offers similar applications like Word and Excel. Zoho and ClickUp provide comparable productivity and collaboration features.
Is Google Workspace legit?
Yes, Google Workspace is a legitimate and widely used suite of productivity apps. It's safe, reliable and known for its user-friendly interface and excellent collaboration features, making it a popular choice for businesses.
How much does Google Workspace cost?
Google Workspace pricing varies by plan. Business Starter is $6/user/month, Business Standard is $12/user/month, and Business Plus is $18/user/month. The Enterprise plan offers custom pricing. All plans include core apps and cloud storage.
Is Google Workspace customer service good?
Google Workspace customer service receives mixed reviews. While some users praise the helpfulness and efficiency of the support team, others express frustration with difficulty reaching support, slow response times, and unresolved issues. Overall, the effectiveness of Google Workspace customer service seems to vary depending on the specific issue and the support channel used.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.