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Zoho Workplace

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Company health

Employee growth
22% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.5/5
(435)
Capterra
4.6/5
(21)

Zoho Workplace description

Zoho Workplace is a comprehensive suite of online office productivity and collaboration tools designed for businesses of all sizes. It offers a unified platform including email, file management, word processing, spreadsheets, presentations, and meeting software. The platform emphasizes team collaboration through features like instant messaging and a social intranet. Zoho Workplace aims to simplify work processes and boost productivity by bringing all essential tools into a single, integrated platform.


Who is Zoho Workplace best for

Zoho Workplace is a comprehensive suite of online productivity and collaboration tools ideal for businesses of all sizes. Users praise Zoho Mail's generous free tier and Cliq's ease of use, but some find the mail UI outdated and the Cliq mobile app lacking. It offers a unified platform for email, file management, and real-time collaboration, making it a versatile solution for various industries.

  • Ideal for small, medium, and large businesses seeking an integrated platform.

  • A strong fit for industries like healthcare, education, media, and IT.


Zoho Workplace features

Type in the name of the feature or in your own words tell us what you need
Supported

Zoho Workplace supports video calls and real-time messaging during meetings.

Supported

Zoho Workplace supports real-time collaboration in Zoho Writer, Sheet, and Show.

Supported

Zoho Workplace supports document integration through Zoho WorkDrive and other Zoho apps.

Supported

Zoho Workplace supports two-way email sync through IMAP and EAS.

Supported

Zoho Workplace supports file sharing between users through its Zoho WorkDrive component.

Supported

Zoho Workplace offers team chat with direct and group conversations, channels, file sharing, and cross-device access.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.43

Customer Service

Rather positive
+0.62

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Rather positive
+0.38

Ease of Implementation

Strongly positive
+0.76

Scalability

Neutral
+0.29

Zoho Workplace reviews

We've summarised 456 Zoho Workplace reviews (Zoho Workplace Capterra reviews and Zoho Workplace G2 reviews) and summarised the main points below.

Pros of Zoho Workplace
  • Zoho Mail free tier is generous.
  • Zoho Cliq is easy to use and has a unique design.
  • Zoho Mail is reliable.
  • Zoho Cliq allows pinning important messages.
Cons of Zoho Workplace
  • Zoho Cliq mobile app requires frequent refreshing to see colleague status.
  • Limited features in Zoho Cliq.
  • Zoho Mail UI looks outdated.
  • Zoho Mail sending limit of 200 emails can be frustrating.

Zoho Workplace pricing

The commentary is based on 127 reviews from Zoho Workplace Capterra reviews and Zoho Workplace G2 reviews.

Zoho Workplace is praised for its generous free tier, especially for Zoho Mail. Users find the paid plans affordable and competitive, offering good value considering the range of features. While Zoho One's cost is sometimes mentioned as expensive, it's still considered worthwhile by some users.

Users sentiment

Rather positive
+0.43

Zoho Workplace alternatives

  • Logo of Google Workspace
    Google Workspace
    Better for larger enterprises needing advanced security and device management. A popular Zoho Workplace competitor and alternative, Google Workspace offers a more user-friendly interface and seamless integration with other Google services. It has broader industry applicability, especially in finance, e-commerce, and legal.
    Read more
  • Logo of Microsoft 365
    Microsoft 365
    Wider industry applicability. Broader third-party integrations. More mature video conferencing features. A Zoho Workplace competitor.
    Read more
  • Logo of ONLYOFFICE Workspace
    ONLYOFFICE Workspace
    Better for users seeking open-source, self-hosted solutions and Microsoft Office compatibility. A Zoho Workplace alternative growing slower with a smaller community.
    Read more
  • Logo of Rackspace Technology
    Rackspace Technology
    More focused on cloud infrastructure solutions and managed services. A suitable Zoho Workplace alternative for businesses migrating to the cloud.
    Read more
  • Logo of GoDaddy
    GoDaddy
    Better for establishing an online presence with domain registration, website building, and hosting. More SMB-focused.
    Read more
  • Logo of Microsoft Power Platform
    Microsoft Power Platform
    Better for users comfortable with low-code application development. More focused on data analysis and process automation. Stronger Microsoft ecosystem integration.
    Read more

Zoho Workplace FAQ

  • What is Zoho Workplace and what does Zoho Workplace do?

    Zoho Workplace is a suite of online productivity and collaboration tools, including email, file management, and office software like word processing and spreadsheets. It facilitates team communication with features like instant messaging and video conferencing, aiming to streamline workflows and enhance productivity.

  • How does Zoho Workplace integrate with other tools?

    Zoho Workplace integrates with other Zoho apps and third-party services through APIs and pre-built integrations. It supports two-way email sync and boasts features like real-time collaboration, document integration, and file sharing for enhanced productivity.

  • What the main competitors of Zoho Workplace?

    Top alternatives to Zoho Workplace include Google Workspace, Microsoft 365, and other office productivity suites. These competitors offer similar features like email, file storage, and collaboration tools, catering to various business needs.

  • Is Zoho Workplace legit?

    Yes, Zoho Workplace is a legitimate and safe software suite offered by Zoho Corporation. It provides businesses with productivity and collaboration tools like email, file management, and online office applications. It's known for its generous free tier and ease of use.

  • How much does Zoho Workplace cost?

    Zoho Workplace pricing starts at $1 per user per month for the Mail Lite plan. The Standard plan is $3 per user per month and the Professional plan is $6 per user per month. There's no pricing information available for the Zoho Workplace Enterprise plan.

  • Is Zoho Workplace customer service good?

    Zoho Workplace customer service receives positive feedback overall. Users praise the helpful and responsive support team, particularly for Zoho Meeting and Cliq. However, some have experienced slower response times or difficulty resolving complex issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.