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Notion description
Notion is an all-in-one workspace platform designed to help teams organize information, manage projects, and collaborate effectively. It centralizes notes, documents, tasks, and databases, making it easy for teams to access and share information. Notion allows users to customize their workspace with templates and integrations and offers AI features for writing assistance and information retrieval. It aims to be a flexible solution that adapts to various work styles and replaces the need for multiple single-purpose tools.
Who is Notion best for
The ideal Notion user is a team or individual seeking a centralized and customizable workspace. Users praise Notion's versatility and ease of use, highlighting the value of its free plan and seamless real-time collaboration features. This aligns with its strength as an all-in-one solution for tasks, notes, and project management.
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Notion caters to a diverse range of company sizes, proving particularly popular among small to medium-sized businesses.
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Its adaptability makes it a strong fit across numerous industries, including Healthcare, Finance, E-commerce, and Education.
Notion features
| Supported Notion supports task creation and the ability to assign tasks to team members. |
| Supported Notion supports real-time editing where multiple users can simultaneously edit a document and see changes in real-time. |
| Supported Notion supports features to enable feedback, comments, and real-time collaboration on content. |
| Supported Notion supports the ability to upload and share files with team members. |
| Supported Notion supports workflow automation, enabling the automation of routine tasks and streamlining workflows and processes. |
| Supported Notion supports the ability for teams to store, share, and collaborate on information and resources. |
| Supported Notion offers a vast array of pre-designed templates for different types of documents through its Marketplace, including specialized templates for design documentation and technical documentation. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Notion reviews
We've summarised 4752 Notion reviews (Notion Software Advice reviews, Notion GetApp reviews, Notion Capterra reviews and Notion G2 reviews) and summarised the main points below.
- The variety of templates and projects that are ready for use.
- Seamless collaboration with the team thanks to the real-time working feature.
- The generous free plan which meets the needs of most casual users.
- It’s so versatile and easy to use! All-in-one software for productivity, notes, and more.
- The platform is not intuitive - it requires several hours of learning to fully understand what this platform is capable of.
- Limited offline access capabilities.
- The mobile app is underwhelming with limited functionality.
- Limited font selection
Notion pricing
The commentary is based on 486 reviews from Notion Capterra reviews, Notion G2 reviews and Notion GetApp reviews.
Notion offers a generous free plan suitable for personal use, but many users find the pricing for team features and AI capabilities a bit expensive, particularly for students and small businesses. However, the value provided by Notion's comprehensive features and customization options is often considered worth the investment.
Users sentiment
See the Notion pricing page.
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Notion has a free plan.
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Notion has a free trial.
Free
For individuals to organize personal projects and life
Plus
For small teams and professionals to work together
Business
For growing businesses to streamline teamwork
Enterprise
For operations to operate with scalability, control, and security
Notion alternatives
ClickUp
Better suited for larger companies and has more positive sentiment regarding its pricing.
Confluence
Better for Enterprise customers. More suitable for Software and IT.
Coda
Better for creating customized workflows and automations. It is growing faster and has better customer service.
Samepage
More positive pricing sentiment.
Fibery
Better for users seeking a highly customizable tool. More suitable for Software and IT companies. Is growing faster. Offers better customer service and value for the price.
Lark
More focused on providing a seamless communication and collaboration experience, particularly for remote teams. It is known for its competitive pricing and user-friendly interface. However, it is growing slower and has a smaller user base.
Notion FAQ
What is Notion and what does Notion do?
Notion is an all-in-one workspace for teams and individuals to organize information, manage projects, and collaborate. It centralizes notes, tasks, documents, and databases, enabling efficient knowledge sharing. Notion offers customizable templates, integrations, and AI features to streamline workflows and boost productivity.
How does Notion integrate with other tools?
Notion integrates with various third-party tools such as Slack, Google Drive, and Microsoft Teams. This allows users to connect Notion to their existing workflows and enhance productivity by centralizing information and actions.
What the main competitors of Notion?
The main competitors of Notion are Coda, ClickUp, Confluence, and Fibery. These platforms offer similar features for project management, note-taking, and team collaboration, catering to a wide range of users and teams.
Is Notion legit?
Notion is a legitimate and popular platform. With a user base reflected in its positive website traffic growth and largely positive reviews, many users find it a valuable tool for work management. However, potential users should be aware of user feedback regarding the pricing and learning curve.
How much does Notion cost?
Notion's pricing includes a Free plan, a Plus plan for $8 per seat/month, a Business plan for $15 per seat/month, and an Enterprise plan with custom pricing. Notion AI is available as an add-on.
Is Notion customer service good?
Based on user reviews, Notion's customer service receives mixed feedback. While some users describe it as helpful and responsive, others express frustration with slow response times and unhelpful support agents.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.