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Confluence description
Confluence is a collaborative workspace designed to streamline teamwork and knowledge sharing. It allows you to create, organize, and collaborate on documents, projects, and ideas in one central hub. This eliminates scattered information and keeps everyone on the same page. Confluence integrates with other tools and is highly customizable to adapt to various team needs, from product launches to marketing strategies.
Who is Confluence best for
Confluence is an ideal solution for teams of all sizes who find themselves bogged down by scattered information and inconsistent communication. Users praise Confluence for its intuitive search function and the ability to efficiently manage project documentation. However, some users find the editor to be lacking in features and desire more robust organization tools. If your team is looking for a central hub to collaborate on documents and projects, Confluence is worth exploring.
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Confluence is well-suited for small, medium, and large enterprises, effectively accommodating diverse organizational structures.
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While beneficial across various sectors, Confluence is particularly valuable for software and IT companies seeking streamlined collaboration and knowledge management.
Confluence features
| Supported Confluence supports real-time editing where multiple users can simultaneously edit a document and see changes in real-time. |
| Supported Confluence supports version control by tracking changes made to documents and allowing users to revert to previous versions. |
| Supported Confluence supports the ability for teams to store, share, and collaborate on information and resources. |
| Supported Confluence allows users to share files within the platform, with features like inline previews, versioning, drag-and-drop uploading, granular permissions, and integrations with other cloud storage services. |
| Supported Confluence allows users to add comments to documents for feedback and discussions. |
| Supported Confluence allows documenting workflows and procedures for knowledge management. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Confluence reviews
We've summarised 4942 Confluence reviews (Confluence Software Advice reviews, Confluence GetApp reviews, Confluence Capterra reviews and Confluence G2 reviews) and summarised the main points below.
- Easy to use, searching and getting instant results
- Easy to manage all projects documentation
- Great to store crucial documentation and notes
- The "children pages" macro is very helpful when building multi-layered playbooks
- The editor is very basic and needs more functionality
- Search sometimes doesn’t give accurate results
- Difficult to organize documentation as per the required groups
- The page tree should be more creative to customize the viewing
Confluence pricing
The commentary is based on 170 reviews from Confluence Capterra reviews and Confluence G2 reviews.
Confluence's pricing structure is a common concern in the reviews, particularly for larger teams and smaller businesses. While users acknowledge the platform's value, the cost for premium features and additional users is often considered expensive.
Users sentiment
See the Confluence pricing page.
Confluence alternatives
Notion
Better for a wider range of industries and has more momentum. Notion is a better fit for individuals due to its free plan.
ClickUp
Better for task management and automation. It is also a much better fit for industries like Healthcare or Education. Has a more positive pricing sentiment.
Coda
Better for Healthcare, Finance, and Education industries. It is growing faster and has more momentum. Users praise its flexibility, customizability, and powerful formula language. However, some users dislike the mobile app performance and limitations in sharing permissions.
Samepage
Better for small to medium businesses. More suitable for industries like Healthcare, Finance, Education, and Legal. Known for its user-friendly interface and strong real-time collaboration features. Positively rated for its pricing.
IT Glue
Better for IT documentation management. More suitable for IT professionals and MSPs. It is rated higher than Confluence by users.
Hub Intranet
Better for internal communication and employee engagement. It's a much better fit for mid-sized companies. It is growing faster. Users praise the excellent customer support and user-friendly interface. However, it offers less customization.
Confluence FAQ
What is Confluence and what does Confluence do?
Confluence is a collaborative workspace software that provides teams with a central hub to create, organize, and collaborate on documents and projects. Its features include real-time editing, file sharing, and strong knowledge management tools, making it ideal for teams of all sizes looking to streamline workflows.
How does Confluence integrate with other tools?
Confluence integrates seamlessly with tools like Jira, Trello, Slack, and Microsoft Teams. This allows for streamlined workflows and enhanced collaboration across different platforms.
What the main competitors of Confluence?
Confluence competitors include tools like Notion, ClickUp, and Coda, known for their comprehensive workspaces. Other alternatives like Samepage (currently closed to new signups) and IT Glue focus on specific collaboration and documentation needs.
Is Confluence legit?
Yes, Confluence is a legitimate and safe software product developed by Atlassian, a well-known and reputable software company. It is a widely used platform with generally positive reviews for its collaboration and knowledge-sharing features.
How much does Confluence cost?
There is no pricing information available for Confluence.
Is Confluence customer service good?
Based on user reviews, Confluence customer support has mixed feedback. Some users praise the helpfulness and responsiveness of the support team, while others express frustration with slow response times and limited support channels.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.