Confluence vs ClickUp

by Gralio Feb 27, 2025

Confluence excels at creating, organizing, and collaborating on documents, making it a robust platform for knowledge sharing. ClickUp shines in its comprehensive project management and task automation features, offering a more versatile workspace.

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This comparison was created by analysing 9992 reviews and 60 websites, saving 2 days, 8 hours of reading.

Confluence

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ClickUp

Website LinkedIn Twitter

About

Confluence is a collaborative workspace designed to streamline teamwork and knowledge sharing. It allows you to create, organize, and collaborate on documents, projects, and ideas in one central hub. This eliminates scattered information and keeps everyone on the same page. Confluence integrates with other tools and is highly customizable to adapt to various team needs, from product launches to marketing strategies.

ClickUp is a comprehensive work management platform designed to consolidate various work processes into one centralized location. It offers a wide array of features including task management, project planning, document collaboration, communication tools, goal setting, and automation options. ClickUp aims to enhance team collaboration, improve visibility across projects, and streamline workflows for increased productivity regardless of team size or industry.

Summary

Main difference

Confluence is a knowledge management and collaboration platform ideal for documentation and team wikis. ClickUp is a project management tool best suited for task management, workflow automation, and team communication.

Relative strengths of Confluence (compared to ClickUp)

Superior for creating and managing documentation and wikis.
Stronger integration with Atlassian products like Jira and Trello.
Simpler user interface, easier to learn and use for documentation-focused tasks.

Relative weaknesses of Confluence (compared to ClickUp)

Limited project management capabilities compared to ClickUp.
Fewer integrations with non-Atlassian products.
Less customizable than ClickUp for complex workflows.

What companies are using Confluence and ClickUp?

No data

Who is using Confluence and ClickUp?

No data

Olesia Krilyshyn

Sales Acceleration Specialist at Reply.io

Connor Gillivan

SEO expert; 7x Founder (Exit in 2019)

Bibi The Link Builder

Link Building Expert

Who should use Confluence VS. ClickUp

Confluence centralizes team collaboration and knowledge sharing. Users praise its ease of use and search functionality for quick access to information. However, some find the editor basic and desire better organization tools. Confluence is ideal for teams seeking a central hub to create, organize, and collaborate on projects, documents, and ideas.

ClickUp is a versatile project management solution praised for its customizability and robust features. Users appreciate its clean interface and effective collaboration tools, while some find the extensive features overwhelming and occasionally encounter glitches. It's ideal for teams seeking an all-in-one platform to centralize workflows and boost productivity.

Ideal for teams of all sizes needing streamlined collaboration and knowledge sharing.
A good fit for software, IT, and telecom companies; suitable for various other industries.

Ideal for teams of all sizes, from startups to large enterprises.
Suitable for diverse industries, including software, marketing, and more.

Confluence and ClickUp features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Pages

Partially supported

Confluence supports flexible pages, templates, and blogs, but not an AI editor.

Supported

ClickUp offers flexible Docs with AI-powered editing and templates.
Diagrams

Partially supported

Confluence supports diagrams via integration with draw.io, enabling collaborative editing.

Supported

ClickUp allows creating and editing diagrams for visualizing ideas and plans.
Task Management

Supported

Confluence offers basic task management features like creating, assigning, and tracking tasks within pages.

Supported

ClickUp fully supports task management, including assigning tasks, setting due dates, and tracking progress.
Multiple Project Views

Partially supported

Confluence can create dashboards for multiple projects, but lacks specific project views like Gantt charts. Consider integrating with Jira for those.

Supported

ClickUp supports multiple project views like list, board, Gantt, calendar, and custom views.
Project management integrations

Partially supported

Confluence integrates directly with Jira and potentially with Trello and Asana via third-party apps.

Partially supported

ClickUp does not natively integrate with tools like Jira, Trello, or Asana, but it could be achieved through third-party services or custom API integrations.
Task management

Supported

Confluence allows creating and assigning tasks directly within pages, promoting team collaboration.

Supported

ClickUp supports the ability to create and assign tasks to team members.

Qualities

Value and Pricing Transparency

-0.65

Rather negative sentiment

No data
Customer Service

-0.29

Neutral sentiment

No data
Ease of Use

+0.69

Rather positive sentiment

No data
Reliability and Performance

+0.12

Neutral sentiment

No data
Ease of Implementation

+0.04

Neutral sentiment

No data
Scalability

-0.52

Rather negative sentiment

No data

Confluence and ClickUp Pricing

No data

User sentiment

Rather negative

-0.65

See full Pricing page

ClickUp offers a tiered subscription pricing model with a free plan and several paid plans. The pricing is per user per month, billed annually. They also offer add-ons like ClickUp AI.

Plans

See full Pricing page

Confluence and ClickUp review insights

4942 reviews analysed from and

Users love

Easy to use, searching and getting instant results
Easy to manage all projects documentation
Great to store crucial documentation and notes
The "children pages" macro is very helpful when building multi-layered playbooks

Highly customizable and adaptable to various workflows.
User-friendly interface praised for its clean design.
Effective for team collaboration and communication.
Robust task management features with multiple views.

Users dislike

The editor is very basic and needs more functionality
Search sometimes doesn’t give accurate results
Difficult to organize documentation as per the required groups
The page tree should be more creative to customize the viewing

Occasional glitches and bugs can disrupt workflow.
Mobile app can be glitchy and less intuitive than the desktop version.
Advanced features, like custom workflows, can be complex to set up.
The abundance of features can be overwhelming for new users.

Confluence and ClickUp Ratings

G2

4.1/5

(2519)
Capterra

4.5/5

(2423)

G2

4.7/5

(2590)
Capterra

4.6/5

(2460)
TrustPilot

3.1/5

(62)
Glassdoor

3.7/5

(393)

Company health

Employee growth

No data

14% increase in the last year

Web traffic

No data

1% decrease in the last quarter

Financing

No data

July 2021 - $538M

How do Confluence's knowledge management features compare to ClickUp's Wiki functionality?

Confluence is purpose-built for knowledge management with robust features like flexible page hierarchies, templates, and powerful search. ClickUp's Wiki functionality, while functional, is a lighter feature within a broader project management platform. Confluence offers a more dedicated and comprehensive knowledge base solution, whereas ClickUp's Wiki is better suited for simpler documentation needs within project workflows.

Which product better integrates with existing tools for a streamlined workflow?

ClickUp better integrates with existing tools for a streamlined workflow. It offers integrations with numerous apps via native integrations, Zapier, and other third-party apps. Confluence also integrates with other tools, but the information provided does not specify the breadth or depth of those integrations, whereas ClickUp's integrations are explicitly mentioned as a key feature.

What are the advantages of Confluence?

Confluence excels in collaborative knowledge sharing and documentation management. Its strengths include a user-friendly interface, robust search functionality, and the ability to create structured, multi-layered documentation using features like "children pages." This makes it ideal for teams needing a central knowledge repository.

What are the disadvantages of Confluence?

Confluence's editor has been criticized for its lack of advanced formatting features. The search functionality, while generally effective, can sometimes yield inaccurate or irrelevant results. Organizing documentation within Confluence can also be challenging, and users have expressed a desire for more customization options within the page hierarchy display.

Alternatives to Confluence and ClickUp

Notion

Notion is an all-in-one workspace platform designed to help teams organize information, manage projects, and collaborate effectively. It centralizes notes, documents, tasks, and databases, making it easy for teams to access and share information. Notion allows users to customize their workspace with templates and integrations and offers AI features for writing assistance and information retrieval. It aims to be a flexible solution that adapts to various work styles and replaces the need for multiple single-purpose tools.

monday.com

monday.com is a customizable work platform designed to streamline workflows and improve team collaboration. It offers a suite of products, including monday work management, monday sales CRM, and monday dev, each tailored to specific team needs. With features like dashboards, automations, and integrations, monday.com enables businesses to manage projects, track progress, and make data-driven decisions. Its flexible and adaptable design caters to various industries and scales as organizations grow.

Coda

Coda is a collaborative workspace tool that combines aspects of documents, spreadsheets, and applications. It allows teams to create customized documents with integrated features such as tables, buttons, and automations. Coda aims to centralize information, streamline workflows, and replace multiple single-purpose tools. It's suitable for various teams and tasks like project management, OKR tracking, and creating knowledge bases. Coda is free for individual use with tiered paid plans for teams.

Jira

Jira is a popular work management tool from Atlassian used by teams of all sizes to track tasks and projects. It helps organize, prioritize, and track work progress through customizable workflows, boards, and reporting features. Although highly configurable and initially popular for software development, Jira is now used by various teams for project management, bug tracking, and issue resolution.

MarkUp

MarkUp.io is a visual commenting platform designed to simplify how teams review and provide feedback on digital content. It allows users to upload various file types, including websites, PDFs, and images, and then comment directly on the content itself. This visual approach aims to provide clearer feedback and streamline approvals, replacing email chains and messy spreadsheets. MarkUp.io offers features like pixel-accurate annotations, comment attachments, and integrations with popular tools. While it caters to a range of users, its focus on visual feedback makes it particularly well-suited for teams working on design, marketing, and creative content.

Asana

Asana is a work management platform designed to help teams organize tasks, projects, and goals in one shared space. It offers tools to improve team collaboration, transparency, and accountability. Used by companies of all sizes, it's particularly beneficial for managing complex projects and keeping everyone aligned on priorities. Features include task assignments, progress tracking, deadline setting, and communication tools. Asana aims to streamline workflows, enhance team productivity, and provide a clear overview of project statuses.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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