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ClickUp description
ClickUp is a comprehensive work management platform designed to consolidate various work processes into one centralized location. It offers a wide array of features including task management, project planning, document collaboration, communication tools, goal setting, and automation options. ClickUp aims to enhance team collaboration, improve visibility across projects, and streamline workflows for increased productivity regardless of team size or industry.
Who is ClickUp best for
ClickUp is an ideal solution for teams and individuals seeking a comprehensive platform to centralize work processes and boost productivity. Users praise ClickUp for its user-friendly interface and robust task management features that adapt to various workflows.
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ClickUp caters to businesses of all sizes, effectively serving small, medium, and enterprise-level companies.
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ClickUp is a versatile solution for a wide range of industries, including Healthcare, Finance, E-commerce, Retail, Education, and more.
ClickUp features
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
ClickUp reviews
We've summarised 5050 ClickUp reviews (ClickUp GetApp reviews, ClickUp Software Advice reviews, ClickUp TrustPilot reviews, ClickUp Capterra reviews and ClickUp G2 reviews) and summarised the main points below.
- Highly customizable and adaptable to various workflows.
- User-friendly interface praised for its clean design.
- Effective for team collaboration and communication.
- Robust task management features with multiple views.
- Occasional glitches and bugs can disrupt workflow.
- Mobile app can be glitchy and less intuitive than the desktop version.
- Advanced features, like custom workflows, can be complex to set up.
- The abundance of features can be overwhelming for new users.
ClickUp pricing
The commentary is based on 672 reviews from ClickUp Capterra reviews, ClickUp G2 reviews, ClickUp GetApp reviews, ClickUp Software Advice reviews and ClickUp TrustPilot reviews.
ClickUp is known for its generous free plan, with many users highlighting its value and extensive features. While some find the paid plans pricey, particularly for larger teams, many consider the cost reasonable given the platform's capabilities. Several users noted the pricing can be complex and sometimes includes limitations on specific features.
Users sentiment
See the ClickUp pricing page.
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ClickUp has a free plan.
Free Forever
Includes 100MB storage, unlimited tasks, two-factor authentication, collaborative docs, whiteboards, everything view, custom field manager basic, in-app video recording, and 24/7 support.
Unlimited
Includes unlimited storage, integrations, Gantt charts, custom fields, column calculations, email in ClickUp, teams, native time tracking, goals and portfolios, form view, resource management, agile reporting, and AI compatibility.
Business
Includes Google SSO, custom exporting, advanced automations, dashboards, time tracking, granular time estimates, timesheets, workload management, timelines, goal folders, unlimited whiteboards and timeline views, and AI compatibility.
Enterprise
Includes white labeling, advanced permissions, conditional logic, enterprise API, unlimited custom roles, team sharing for spaces, default personal view, single sign-on (SSO), SCIM provisioning, custom capacity in workload, live onboarding training, customer success manager, US & EU/APAC data residency, advanced public sharing, and AI compatibility.
ClickUp alternatives
Notion
More suitable for individuals and smaller teams due to the generous free plan and ease of use. However, it has less positive pricing sentiment and its mobile app receives less favorable feedback.
monday.com
It is growing faster and has a more positive sentiment regarding ease of use. However, it has a negative pricing sentiment.
Fibery
Better for software and IT companies. It is growing faster and has better customer service and reliability. However, it lacks a mobile app and has a steeper learning curve.
Hive
Better for smaller companies and has a more user-friendly interface. Hive is a better option for Marketing & Advertising and Professional Services.
Zapier
More suitable for users who prioritize automation over project management features. It is growing faster and has broader industry coverage. However, it receives more negative feedback on its pricing.
Bordio
Better for smaller teams. Bordio is growing slower and lacks some features like Gantt charts and time tracking.
ClickUp FAQ
What is ClickUp and what does ClickUp do?
ClickUp is a work management platform designed to centralize projects, tasks, and team communication. It features task management, project planning, document collaboration, and workflow automation. ClickUp is highly customizable, making it suitable for various teams and workflows.
How does ClickUp integrate with other tools?
ClickUp integrates with a wide range of tools, including project management apps, communication platforms, and marketing automation software, to streamline workflows and boost productivity.
What the main competitors of ClickUp?
ClickUp's main competitors include monday.com, Notion, Asana, Wrike, and Smartsheet. These platforms offer similar project management features, such as task management, collaboration tools, and workflow automation.
Is ClickUp legit?
ClickUp is a legitimate and popular work management platform. It's known for its customization options, user-friendly interface, and robust features, making it a safe and reliable choice for businesses seeking to enhance productivity and collaboration.
How much does ClickUp cost?
ClickUp's pricing includes a free plan, an Unlimited plan for $7 per seat/month, a Business plan for $12 per seat/month, and an Enterprise plan with custom pricing. ClickUp's free plan is a great option for individuals, while the paid plans offer more features for teams.
Is ClickUp customer service good?
Based on the reviews, ClickUp customer service is generally described as responsive and helpful. Users highlight the support team's willingness to assist with issues and provide guidance. However, some users have reported occasional delays in response times, especially for complex technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.