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Slack

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Company health

Employee growth
2% increase in the last year
Web traffic
7% decrease in the last quarter
Financing
July 2022 - $65M

Ratings

G2
4.5/5
(2604)
Capterra
4.7/5
(2361)
Glassdoor
4.1/5
(18141)

Slack description

Slack is a communication platform designed to streamline teamwork. It offers real-time messaging, file sharing, and searchable archives of conversations, all in one place. Slack integrates with numerous other business applications to centralize workflows. It suits companies of all sizes seeking to improve collaboration and internal communication.


What companies are using Slack?

Flatiron Bio is using Slack
Flatiron Bio
OneOncology is using Slack
OneOncology
Box is using Slack
Box
Roku is using Slack
Roku
Target is using Slack
Target
Rivian is using Slack
Rivian
Paramount+ is using Slack
Paramount+
OpenAI is using Slack
OpenAI
Capital One is using Slack
Capital One
Lyft is using Slack
Lyft
Shipt is using Slack
Shipt
Zapier is used by Flatiron Bio, OneOncology, Box, Roku, Target, Rivian, Paramount+, OpenAI, Capital One, Lyft, Shipt.

Who is using Slack?


Who is Slack best for

Slack is the go-to communication platform for businesses looking to streamline teamwork. Users rave about its organized channels, seamless integrations, and real-time messaging capabilities that keep everyone in the loop. While some users find the mobile app to be slow and the search functionality inconsistent, the overall consensus is that Slack significantly enhances team collaboration and communication.

  • Slack is a great option for businesses of all sizes, making it a versatile solution for improving team communication and collaboration.

  • Slack is a valuable tool for a wide range of industries, including Healthcare, Finance, Education, and Technology, due to its versatile communication and collaboration features.


Slack features

Type the name of the feature or, in your own words, tell us what you need
Supported

The available information confirms that Slack enables file sharing during meetings through its platform.

Supported

Slack supports task notifications through its native lists and integrations. However, customization options for these notifications, especially with integrated tools, are limited.

Supported

Slack has robust support for Zapier integrations and allows users to automate various tasks and enhance productivity.

Supported

Slack provides real-time notifications for various events.

Supported

Slack offers message history search, limited in free plan.

Supported

Slack allows searching messages by keywords and phrases.

Supported

Slack supports integration with external applications.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Strongly positive
+0.74

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Neutral
+0.29

Ease of Implementation

Strongly positive
+0.79

Scalability

Neutral
-0.06

Slack reviews

We've summarised 4955 Slack reviews (Slack GetApp reviews, Slack Software Advice reviews, Slack Capterra reviews and Slack G2 reviews) and summarised the main points below.

Pros of Slack
  • Organized channels for different departments or projects
  • Seamless integrations with other tools like Google Drive
  • Real-time messaging keeps everyone in the loop
  • The "Remind me later" feature is helpful
Cons of Slack
  • Huddles tend to be buggy
  • Notifications for messages/threads can be missed
  • The mobile app can be slow or buggy
  • The search functionality is not always effective

Slack pricing

The commentary is based on 392 reviews from Slack Capterra reviews, Slack G2 reviews, Slack GetApp reviews and Slack Software Advice reviews.

Slack offers a free plan and trials for its paid plans. Slack AI is available as an add-on for paid plans.

Users sentiment

Rather negative
-0.37

See the Slack pricing page.

  • Slack has a free plan.

  • Slack has a free trial.

Free
Free

90 days of message history, 10 app integrations, 1:1 audio and video meetings, 1:1 messages with people outside your organization, 1 workspace, Unlimited workflows

Pro
$7.25 per user/month

Unlimited message history, Unlimited app integrations, Group audio and video meetings (up to 50 people), Group messages with people outside your organization (up to 250 organizations), 1 workspace, Unlimited workflows

Business+
$12.5 per user/month

Unlimited message history, Unlimited app integrations, Group audio and video meetings (up to 50 people), Group messages with people outside your organization (up to 250 organizations), 1 workspace, Unlimited workflows

Enterprise Grid
Custom

Unlimited message history, Unlimited app integrations, Group audio and video meetings (up to 50 people), Group messages with people outside your organization (up to 250 organizations), Unlimited workspaces, Unlimited workflows


Slack alternatives


Slack FAQ

  • What is Slack and what does Slack do?

    Slack is a business communication platform that offers real-time messaging, file sharing, and searchable conversation archives. It integrates with numerous applications to centralize workflows. Slack is designed for businesses of all sizes looking to improve team collaboration and internal communication.

  • How does Slack integrate with other tools?

    Slack integrates seamlessly with a wide range of business applications, including Google Drive, Trello, and Asana. These integrations help centralize workflows, improve productivity, and offer a unified communication platform.

  • What the main competitors of Slack?

    Slack's main competitors include Microsoft Teams, Google Workspace, Zoom Workplace, and Notion. These platforms offer similar features for team communication, collaboration, and project management, catering to various business needs and preferences.

  • Is Slack legit?

    Yes, Slack is a legitimate and popular communication platform used by many businesses. It's known for its real-time messaging and integrations with other business tools to streamline workflows. Slack is generally considered safe for businesses of all sizes.

  • How much does Slack cost?

    There is no pricing information available for Slack.

  • Is Slack customer service good?

    Based on user reviews, Slack's customer support receives positive feedback for its responsiveness and helpfulness in resolving technical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.