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Slack description
Slack is a communication platform designed to streamline teamwork. It offers real-time messaging, file sharing, and searchable archives of conversations, all in one place. Slack integrates with numerous other business applications to centralize workflows. It suits companies of all sizes seeking to improve collaboration and internal communication.
What companies are using Slack?
Who is using Slack?
Who is Slack best for
Slack is the go-to communication platform for businesses looking to streamline teamwork. Users rave about its organized channels, seamless integrations, and real-time messaging capabilities that keep everyone in the loop. While some users find the mobile app to be slow and the search functionality inconsistent, the overall consensus is that Slack significantly enhances team collaboration and communication.
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Slack is a great option for businesses of all sizes, making it a versatile solution for improving team communication and collaboration.
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Slack is a valuable tool for a wide range of industries, including Healthcare, Finance, Education, and Technology, due to its versatile communication and collaboration features.
Slack features
| Supported The available information confirms that Slack enables file sharing during meetings through its platform. |
| Supported Slack supports task notifications through its native lists and integrations. However, customization options for these notifications, especially with integrated tools, are limited. |
| Supported Slack has robust support for Zapier integrations and allows users to automate various tasks and enhance productivity. |
| Supported Slack provides real-time notifications for various events. |
| Supported Slack offers message history search, limited in free plan. |
| Supported Slack allows searching messages by keywords and phrases. |
| Supported Slack supports integration with external applications. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Slack reviews
We've summarised 4955 Slack reviews (Slack GetApp reviews, Slack Software Advice reviews, Slack Capterra reviews and Slack G2 reviews) and summarised the main points below.
- Organized channels for different departments or projects
- Seamless integrations with other tools like Google Drive
- Real-time messaging keeps everyone in the loop
- The "Remind me later" feature is helpful
- Huddles tend to be buggy
- Notifications for messages/threads can be missed
- The mobile app can be slow or buggy
- The search functionality is not always effective
Slack pricing
The commentary is based on 392 reviews from Slack Capterra reviews, Slack G2 reviews, Slack GetApp reviews and Slack Software Advice reviews.
Slack offers a free plan and tiered subscription plans based on the number of users. Slack AI is available as an add-on for all paid plans.
Users sentiment
See the Slack pricing page.
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Slack has a free plan.
Free
90 days of message history, 10 app integrations, 1:1 audio and video meetings, 1:1 messages with people outside your organization, 1 workspace, Unlimited workflows, Collaborate on lists and documents, User provisioning and deprovisioning, SAML-based single sign-on, Data exports for all messages, Support for data loss prevention, e-discovery and offline backup providers, HIPAA-compliant message and file collaboration, Built-in employee directory
Pro
Unlimited message history, Unlimited app integrations, Group audio and video meetings, Group messages with people outside your organization, 1 workspace, Unlimited workflows, Collaborate on lists and documents, User provisioning and deprovisioning, SAML-based single sign-on, Data exports for all messages, Support for data loss prevention, e-discovery and offline backup providers, HIPAA-compliant message and file collaboration, Built-in employee directory
Business+
Unlimited message history, Unlimited app integrations, Group audio and video meetings, Group messages with people outside your organization, 1 workspace, Unlimited workflows, Collaborate on lists and documents, User provisioning and deprovisioning, Slack supports member provisioning with the System for Cross-domain Identity Management (SCIM) standard. To use provisioning, you’ll need to use a connector app alongside a supported identity provider., SAML-based single sign-on, Data exports for all messages, Support for data loss prevention, e-discovery and offline backup providers, HIPAA-compliant message and file collaboration, Built-in employee directory
Slack alternatives
slack vs Google WorkspaceBetter for file management and seamless integration with other Google services. A popular Slack alternative, Google Workspace offers a broader suite of productivity tools beyond messaging.Read more
slack vs Microsoft TeamsBetter for users invested in the Microsoft ecosystem. Has more momentum based on web traffic and employee growth.Read more
Zoho CliqBetter integrated with Zoho software. Has stronger momentum in terms of website traffic and employee growth. Offers a unique multi-window chat design.Read more
Workplace from MetaBetter suited for companies prioritizing internal communication and engagement. Has a familiar interface and is growing faster than Slack. Stronger focus on frontline worker communication and company-wide announcements. More scalable, but users report that video meetings need improvement.Read more
RingEXBetter for call management and contact center solutions. Stronger industry coverage. AI-powered features like real-time note-taking and conversation analysis.Read more
Webex SuiteBetter for video conferencing, especially in hybrid work environments. A Slack competitor and alternative offering a comprehensive suite of tools.Read more
Slack FAQ
What is Slack and what does Slack do?
Slack is a business communication platform that offers real-time messaging, file sharing, and searchable conversation archives. It integrates with numerous applications to centralize workflows. Slack is designed for businesses of all sizes looking to improve team collaboration and internal communication.
How does Slack integrate with other tools?
Slack integrates seamlessly with a wide range of business applications, including Google Drive, Trello, and Asana. These integrations help centralize workflows, improve productivity, and offer a unified communication platform.
What the main competitors of Slack?
Slack's main competitors include Microsoft Teams, Google Workspace, Zoom Workplace, and Notion. These platforms offer similar features for team communication, collaboration, and project management, catering to various business needs and preferences.
Is Slack legit?
Yes, Slack is a legitimate and popular communication platform used by many businesses. It's known for its real-time messaging and integrations with other business tools to streamline workflows. Slack is generally considered safe for businesses of all sizes.
How much does Slack cost?
There is no pricing information available for Slack.
Is Slack customer service good?
Based on user reviews, Slack's customer support receives positive feedback for its responsiveness and helpfulness in resolving technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.