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Microsoft Teams

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Company health

Employee growth
3% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.3/5
(2580)
Capterra
4.5/5
(2475)

Microsoft Teams description

Microsoft Teams is a communication and collaboration platform designed for businesses. It offers chat, video conferencing, file sharing, and integration with other Microsoft Office apps. Aimed at improving teamwork and productivity, Teams centralizes communication and provides a hub for all work-related activities.


What companies are using Microsoft Teams?

Go Narrative is using Microsoft Teams
Go Narrative
ABN AMRO Lease is using Microsoft Teams
ABN AMRO Lease
REI is using Microsoft Teams
REI
Zapier is used by Go Narrative, ABN AMRO Lease, REI.

Who is using Microsoft Teams?


Who is Microsoft Teams best for

Microsoft Teams is a versatile platform that helps businesses collaborate through chat, video conferencing, and file sharing. We find that its seamless integration with Microsoft Office apps is a major draw for users. Teams is a great fit for organizations of all sizes, particularly those in education, software/IT, and professional services, looking to streamline communication and improve productivity.

  • Perfect for businesses of any size (1-1000+ employees) looking to streamline communication and collaboration with integrated tools.

  • Great choice for Education, Software/IT, and Professional Services seeking versatile communication and teamwork solutions.


Microsoft Teams features

Supported

Impactful Meetings: Make meetings more impactful with features like PowerPoint Live, Microsoft Whiteboard, and AI-generated meeting notes.

Supported

Direct Calling: Make and receive calls directly in Teams with features like group calling, voicemail, and call transfers.

Supported

Team Collaboration: Create spaces that keep everyone in sync with the help of channels, shared task lists, and collaborative apps.

Supported

Inclusive Chat: Be inclusive and connect quickly using emojis, suggested replies, and Microsoft Loop components.

Supported

Used By Go Narrative: Microsoft Teams is used by Go Narrative. "Without a doubt, the fluid collaboration that Teams enables has a positive impact on our ability to be responsive and focus on the work to be done", said Matthew Woodget, CEO of Go Narrative.

Supported

Used By ABN AMRO: Microsoft Teams is used by ABN AMRO.

Supported

Used By REI: Microsoft Teams is used by REI.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.11

Customer Service

Rather positive
+0.68

Ease of Use

Strongly positive
+0.73

Reliability and Performance

Neutral
-0.22

Ease of Implementation

Neutral
+0.27

Scalability

Neutral
+0.27

Microsoft Teams reviews

We've summarised 5055 Microsoft Teams reviews (Microsoft Teams Software Advice reviews, Microsoft Teams GetApp reviews, Microsoft Teams Capterra reviews and Microsoft Teams G2 reviews) and summarised the main points below.

Pros of Microsoft Teams
  • Seamless integration with other Microsoft products, especially Office 365.
  • Excellent video and audio quality for meetings and calls.
  • User-friendly interface for chat, calls, and meetings.
  • Versatile platform with features like screen sharing, file sharing, and task management.
Cons of Microsoft Teams
  • Occasional bugs and glitches can be frustrating.
  • File organization and search functionality could be improved.
  • Mobile app can be slow and have syncing issues.
  • Availability status is not always accurate or updated in real-time.

Microsoft Teams pricing

The commentary is based on 253 reviews from Microsoft Teams Capterra reviews and Microsoft Teams G2 reviews.

We find that most users appreciate Microsoft Teams' integration with Microsoft 365, especially since it's often included. While some find the licensing costs high, others consider it cost-effective compared to standalone alternatives. A few users mentioned the free version's limitations.

Users sentiment

Neutral
+0.11

See the Microsoft Teams pricing page.


Microsoft Teams alternatives


Microsoft Teams FAQ

  • What is Microsoft Teams and what does Microsoft Teams do?

    Microsoft Teams is a hub for teamwork, bringing together chat, video calls, file sharing, and other Office 365 apps into a single platform. We find that it streamlines communication and enhances collaboration, making it easier for teams to stay connected and productive.

  • How does Microsoft Teams integrate with other tools?

    Microsoft Teams seamlessly integrates with other Microsoft products, especially the Office 365 suite. This integration enhances productivity by allowing users to access and work on files, share documents, and collaborate on projects within the Teams platform.

  • What the main competitors of Microsoft Teams?

    Microsoft Teams' main competitors include Slack, Google Workspace, Zoom, and Cisco Webex. We find that these platforms offer similar features, such as chat, video conferencing, and file sharing, catering to businesses seeking communication and collaboration solutions.

  • Is Microsoft Teams legit?

    Yes, Microsoft Teams is a legitimate and widely used platform. It's a popular choice for businesses seeking enhanced communication and collaboration. We find that its integration with other Microsoft products is a major plus.

  • How much does Microsoft Teams cost?

    Microsoft Teams offers a variety of paid plans, including a free version with limited features. Paid plans start at $5 user/month for Microsoft Teams Essentials, $12.50 user/month for Microsoft 365 Business Basic, and go up to $20 user/month for Microsoft 365 Business Standard. There are also enterprise plans available.

  • Is Microsoft Teams customer service good?

    Microsoft Teams customer support receives positive feedback. Users mention helpful and responsive support, quick problem resolution, and readily available resources. While some experiences with support were less positive, the overall sentiment is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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