Logo of Microsoft Teams

Microsoft Teams

Last updated on

Company health

Employee growth
3% increase in the last year
Web traffic
11% decrease in the last quarter

Reviews

G2
4.3/5
(2570)
Capterra
4.5/5
(2475)

Microsoft Teams description

Microsoft Teams is a communication and collaboration platform designed for businesses. It offers chat, video conferencing, file sharing, and integration with other Microsoft Office apps. Aimed at improving teamwork and productivity, Teams centralizes communication and provides a hub for all work-related activities.


Who is Microsoft Teams best for

Microsoft Teams shines as a versatile platform for businesses deeply integrated with the Microsoft ecosystem. Users rave about its seamless integration with Office 365, making document collaboration and communication a breeze. While occasional glitches and file organization issues arise, its user-friendly interface and robust video conferencing features make it an invaluable tool for businesses of all sizes.

  • Microsoft Teams is a great fit for businesses of all sizes, especially those heavily invested in the Microsoft ecosystem.

  • Microsoft Teams is a solid choice for a wide range of industries seeking enhanced collaboration and communication, particularly finance, education, and retail.


Microsoft Teams features

Type in the name of the feature or in your own words tell us what you need
Supported

Microsoft Teams supports the ability to record and store video with sound on meetings.

Supported

Microsoft Teams supports the ability for multiple users to join an audio call through its Audio Conferencing feature.

Supported

Microsoft Teams supports the ability to share files with meeting participants during the meeting.

Supported

Microsoft Teams allows sharing your entire screen during meetings.

Supported

Microsoft Teams allows scheduling meetings and provides flexible options.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.1

Customer Service

Rather positive
+0.63

Ease of Use

Strongly positive
+0.72

Reliability and Performance

Neutral
-0.18

Ease of Implementation

Rather positive
+0.31

Scalability

Neutral
+0.2

Microsoft Teams reviews

We've summarised 5045 Microsoft Teams reviews (Microsoft Teams GetApp reviews, Microsoft Teams Software Advice reviews, Microsoft Teams Capterra reviews and Microsoft Teams G2 reviews) and summarised the main points below.

Pros of Microsoft Teams
  • Seamless integration with other Microsoft products, especially Office 365.
  • Excellent video and audio quality for meetings and calls.
  • User-friendly interface for chat, calls, and meetings.
  • Versatile platform with features like screen sharing, file sharing, and task management.
Cons of Microsoft Teams
  • Occasional bugs and glitches can be frustrating.
  • File organization and search functionality could be improved.
  • Mobile app can be slow and have syncing issues.
  • Availability status is not always accurate or updated in real-time.

Microsoft Teams pricing

The commentary is based on 249 reviews from Microsoft Teams Capterra reviews and Microsoft Teams G2 reviews.

Microsoft Teams is often praised for being included with Microsoft 365 subscriptions, making it a cost-effective solution for businesses already using the suite. However, some users note that advanced features and larger organizations may require higher-tier subscriptions with additional costs.

Users sentiment

Neutral
+0.1

Microsoft Teams alternatives

  • Logo of Slack

    Slack

    More expensive but considered easier to use and implement. It has slower momentum.
  • Logo of Google Workspace

    Google Workspace

    Better known for its ease of use and online accessibility. A strong Microsoft Teams alternative for businesses already invested in the Google ecosystem.
  • Logo of TIMU

    TIMU

    Not a good fit for enterprise customers. It has less momentum and lacks reviews from users in specific industries.
  • Logo of Zoom Workplace

    Zoom Workplace

    Zoom Workplace is a better fit for companies with a high volume of video conferencing, offering a more user-friendly experience. It has more momentum in terms of employee growth. However, it receives more negative feedback for its pricing.
  • Logo of Adobe Photoshop

    Adobe Photoshop

    Better for individual users and creative professionals. More focused on image editing and graphic design. Is growing faster than Microsoft Teams. Pricier than Microsoft Teams.
  • Logo of Zoho Cliq

    Zoho Cliq

    Better for smaller businesses. It has a faster website traffic growth and is growing faster than Microsoft Teams.

Microsoft Teams FAQ

  • What is Microsoft Teams and what does Microsoft Teams do?

    Microsoft Teams is a comprehensive platform for business communication and collaboration. It offers features such as chat, video conferencing, file sharing, and integration with Microsoft Office apps. Designed to enhance teamwork and productivity, Microsoft Teams is a centralized hub for all work-related activities, making it an essential tool for businesses of all sizes.

  • How does Microsoft Teams integrate with other tools?

    Microsoft Teams excels at product integrations, especially within the Microsoft ecosystem. It seamlessly connects with tools like Office 365, enhancing collaboration and productivity for users already invested in Microsoft products.

  • What the main competitors of Microsoft Teams?

    The main competitors of Microsoft Teams are Slack, Google Workspace, Zoom, and Zoho Cliq. These platforms offer similar features for team communication and collaboration, including chat, video conferencing, file sharing, and task management.

  • Is Microsoft Teams legit?

    Microsoft Teams is a legitimate and widely used platform. It's a product from Microsoft, a reputable tech giant, offering robust security measures to protect user data and privacy. Millions of businesses worldwide rely on Microsoft Teams for secure and reliable communication and collaboration.

  • How much does Microsoft Teams cost?

    There is no pricing information available for Microsoft Teams.

  • Is Microsoft Teams customer service good?

    Based on user reviews, Microsoft Teams customer service receives mixed feedback. Some users highlight the helpful and responsive support, while others express frustration with slow response times and limited support resources.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.