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Microsoft 365

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Company health

Employee growth
3% increase in the last year
Web traffic
11% decrease in the last quarter

Microsoft 365 description

Microsoft 365 is a cloud-based subscription service that provides access to familiar applications like Word, Excel, and PowerPoint, alongside cloud services like email, online storage, and teamwork tools. Offering a range of plans for businesses of all sizes, it allows users to work from anywhere with an internet connection, collaborating on documents in real time and improving productivity through its suite of integrated apps. Microsoft 365 aims to be a central hub for communication, content creation, and data management for modern businesses.


Who is Microsoft 365 best for

Microsoft 365 is a popular choice for businesses seeking a comprehensive suite of productivity and collaboration tools. Users appreciate its accessibility across devices and real-time collaboration features, making it easy to stay connected and productive from anywhere. However, some users find the storage options limited and desire more robust integration with third-party applications.

  • Microsoft 365 is a good fit for businesses of all sizes, offering plans designed for small, medium, and large enterprises.

  • Microsoft 365 caters to a wide range of industries, making it a versatile solution for businesses in various sectors.


Microsoft 365 features

Type in the name of the feature or in your own words tell us what you need
Supported

Microsoft 365 offers cloud storage through OneDrive.

Supported

Microsoft 365 offers cloud file storage through OneDrive.

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Microsoft 365 allows multiple users to edit documents simultaneously and see changes in real-time.

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Microsoft 365 allows multiple users to edit documents at the same time.

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Microsoft 365 allows connecting and syncing personal calendars.

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Microsoft 365 allows calendar sharing with adjustable permission levels.

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Microsoft 365 allows users to send, receive, and manage emails.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.29

Customer Service

Neutral
+0.26

Ease of Use

Strongly positive
+0.76

Reliability and Performance

Neutral
+0.28

Ease of Implementation

Rather positive
+0.32

Scalability

Neutral
+0.18

Microsoft 365 reviews

Pros of Microsoft 365
  • Ability to use this on multiple devices - office, home, traveling
  • Microsoft 365 is a service with which you can organize your work schedule, schedule meetings and communicate with your customer base
  • Accessible and very professional to perform your daily work
  • Allows you to edit and save documents in real time
Cons of Microsoft 365
  • They should offer new benefits and promotions to be much more attractive
  • Integration to third party products is not widespread
  • The video conferencing features are a bit slow for my expectations
  • 1TB of storage is very low in a world where high quality files are bigger than ever

Microsoft 365 pricing

The commentary is based on 599 reviews from Microsoft 365 Capterra reviews, Microsoft 365 G2 reviews and Microsoft 365 GetApp reviews.

While Microsoft 365 is highly praised for its comprehensive features and seamless integration, some users find the subscription cost to be high, especially for individual users or small businesses seeking access to specific applications.

Users sentiment

Neutral
-0.29

Microsoft 365 alternatives

  • Logo of Google Workspace
    microsoft-365 vs Google Workspace
    Better for seamless integration with other Google services. Offers a more user-friendly interface. More positive pricing sentiment.
    Read more
  • Logo of Zoho Workplace
    Zoho Workplace
    Better fit for Software, IT & Telecommunications and for Media & Entertainment. A Microsoft 365 competitor growing faster with stronger momentum. Generous free tier. Unified communication platform.
    Read more
  • Logo of ONLYOFFICE Workspace
    ONLYOFFICE Workspace
    A better Microsoft 365 alternative for small to medium businesses, especially those focused on software development, non-profits, or professional services. Supports older Microsoft file formats and OpenDocument Format. Microsoft 365 competitor with a free Startup plan.
    Read more
  • Logo of OpenOffice
    OpenOffice
    Completely free, unlike Microsoft 365. Lacks real-time collaboration and cloud storage. Microsoft Office compatibility issues reported by some users. A good Microsoft 365 competitor for budget-conscious users.
    Read more
  • Logo of LibreOffice
    LibreOffice
    Free and open-source Microsoft 365 alternative. Better for individual users, educators, and non-profits. Lacks real-time collaboration and cloud features. Has stronger compatibility with older file formats.
    Read more
  • Logo of WPS Office
    WPS Office
    A free Microsoft 365 alternative with a lightweight, fast, and user-friendly experience. Includes an AI assistant, PDF editor, and robust spell check. Has less momentum and some users report ads and occasional slow loading times.
    Read more

Microsoft 365 FAQ

  • What is Microsoft 365 and what does Microsoft 365 do?

    Microsoft 365 is a subscription service providing cloud-based access to applications like Word, Excel, and PowerPoint, along with services like email, storage, and teamwork tools. Enabling work from anywhere with an internet connection, it facilitates real-time document collaboration and enhances productivity through integrated apps.

  • How does Microsoft 365 integrate with other tools?

    Microsoft 365 integrates seamlessly with other Microsoft tools and offers a growing number of integrations with third-party applications. This allows businesses to connect their existing workflows and enhance productivity by centralizing data and processes.

  • What the main competitors of Microsoft 365?

    The main competitors of Microsoft 365 are Google Workspace, Zoho Workplace, and Notion. These alternatives offer similar features for businesses seeking productivity and collaboration tools, focusing on cloud storage, real-time document editing, and communication tools.

  • Is Microsoft 365 legit?

    Microsoft 365 is a legitimate and widely used software suite. It is a safe and reliable platform developed by Microsoft, a trusted technology company. Millions of businesses and individuals globally rely on Microsoft 365 for their productivity and collaboration needs.

  • How much does Microsoft 365 cost?

    There is no pricing information available for Microsoft 365.

  • Is Microsoft 365 customer service good?

    Based on the reviews, Microsoft 365 customer service receives mixed feedback. Some users praise the responsiveness and helpfulness of the support team, while others express frustration with difficulty reaching support and the varying levels of expertise among agents.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.