Microsoft 365 is a cloud-based subscription service that provides access to familiar applications like Word, Excel, and PowerPoint, alongside cloud services like email, online storage, and teamwork tools. Offering a range of plans for businesses of all sizes, it allows users to work from anywhere with an internet connection, collaborating on documents in real time and improving productivity through its suite of integrated apps. Microsoft 365 aims to be a central hub for communication, content creation, and data management for modern businesses.
Who is Microsoft 365 best for
Microsoft 365 is a popular choice for businesses seeking a comprehensive suite of productivity and collaboration tools. Users appreciate its accessibility across devices and real-time collaboration features, making it easy to stay connected and productive from anywhere. However, some users find the storage options limited and desire more robust integration with third-party applications.
Microsoft 365 is a good fit for businesses of all sizes, offering plans designed for small, medium, and large enterprises.
Microsoft 365 caters to a wide range of industries, making it a versatile solution for businesses in various sectors.
Microsoft 365 features
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Microsoft 365 offers cloud storage through OneDrive.
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Microsoft 365 offers cloud file storage through OneDrive.
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Microsoft 365 allows multiple users to edit documents simultaneously and see changes in real-time.
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Microsoft 365 allows multiple users to edit documents at the same time.
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Microsoft 365 allows connecting and syncing personal calendars.
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Microsoft 365 allows calendar sharing with adjustable permission levels.
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Microsoft 365 allows users to send, receive, and manage emails.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Neutral
-0.29
Customer Service
Neutral
+0.26
Ease of Use
Strongly positive
+0.76
Reliability and Performance
Neutral
+0.28
Ease of Implementation
Rather positive
+0.32
Scalability
Neutral
+0.18
Microsoft 365 reviews
Pros of Microsoft 365
Ability to use this on multiple devices - office, home, traveling
Microsoft 365 is a service with which you can organize your work schedule, schedule meetings and communicate with your customer base
Accessible and very professional to perform your daily work
Allows you to edit and save documents in real time
Cons of Microsoft 365
They should offer new benefits and promotions to be much more attractive
Integration to third party products is not widespread
The video conferencing features are a bit slow for my expectations
1TB of storage is very low in a world where high quality files are bigger than ever
Microsoft 365 pricing
The commentary is based on 599 reviews from Microsoft 365 Capterra reviews, Microsoft 365 G2 reviews and Microsoft 365 GetApp reviews.
While Microsoft 365 is highly praised for its comprehensive features and seamless integration, some users find the subscription cost to be high, especially for individual users or small businesses seeking access to specific applications.
Better fit for Software, IT & Telecommunications and for Media & Entertainment. A Microsoft 365 competitor growing faster with stronger momentum. Generous free tier. Unified communication platform.
A better Microsoft 365 alternative for small to medium businesses, especially those focused on software development, non-profits, or professional services. Supports older Microsoft file formats and OpenDocument Format. Microsoft 365 competitor with a free Startup plan.
Completely free, unlike Microsoft 365. Lacks real-time collaboration and cloud storage. Microsoft Office compatibility issues reported by some users. A good Microsoft 365 competitor for budget-conscious users.
Free and open-source Microsoft 365 alternative. Better for individual users, educators, and non-profits. Lacks real-time collaboration and cloud features. Has stronger compatibility with older file formats.
A free Microsoft 365 alternative with a lightweight, fast, and user-friendly experience. Includes an AI assistant, PDF editor, and robust spell check. Has less momentum and some users report ads and occasional slow loading times.
What is Microsoft 365 and what does Microsoft 365 do?
What is Microsoft 365 and what does Microsoft 365 do?
Microsoft 365 is a subscription service providing cloud-based access to applications like Word, Excel, and PowerPoint, along with services like email, storage, and teamwork tools. Enabling work from anywhere with an internet connection, it facilitates real-time document collaboration and enhances productivity through integrated apps.
How does Microsoft 365 integrate with other tools?
How does Microsoft 365 integrate with other tools?
Microsoft 365 integrates seamlessly with other Microsoft tools and offers a growing number of integrations with third-party applications. This allows businesses to connect their existing workflows and enhance productivity by centralizing data and processes.
What the main competitors of Microsoft 365?
What the main competitors of Microsoft 365?
The main competitors of Microsoft 365 are Google Workspace, Zoho Workplace, and Notion. These alternatives offer similar features for businesses seeking productivity and collaboration tools, focusing on cloud storage, real-time document editing, and communication tools.
Is Microsoft 365 legit?
Is Microsoft 365 legit?
Microsoft 365 is a legitimate and widely used software suite. It is a safe and reliable platform developed by Microsoft, a trusted technology company. Millions of businesses and individuals globally rely on Microsoft 365 for their productivity and collaboration needs.
How much does Microsoft 365 cost?
How much does Microsoft 365 cost?
There is no pricing information available for Microsoft 365.
Is Microsoft 365 customer service good?
Is Microsoft 365 customer service good?
Based on the reviews, Microsoft 365 customer service receives mixed feedback. Some users praise the responsiveness and helpfulness of the support team, while others express frustration with difficulty reaching support and the varying levels of expertise among agents.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.