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Shortwave description
Shortwave is an AI-powered email client for teams designed to streamline communication and improve productivity. It offers features like real-time inbox collaboration, AI-assisted email writing and search, automated email organization, and team-wide task management. Shortwave aims to provide a more efficient and intelligent alternative to traditional email clients by leveraging AI to reduce clutter, automate tasks, and provide valuable insights from email data.
Who is Shortwave best for
Shortwave is an AI-powered email client for teams. It offers features like real-time inbox collaboration, AI email writing, automated organization, and task management. Users love its simple interface, helpful pinning feature, and excellent customer support. However, some dislike its high price and limited integrations. It's ideal for teams prioritizing productivity and streamlined communication.
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Best for small to medium-sized businesses.
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Ideal for teams focused on efficient communication and collaboration.
Shortwave features
| Supported Internal comments are supported for private team discussions. |
| Supported Shortwave supports email templates through its AI Snippets feature. |
| Supported Shortwave allows scheduling emails to be sent at a later time or date. |
| Supported Shortwave supports multiple inboxes via the Splits feature. |
| Supported Shortwave offers AI features like Ghostwriter, instant replies, and a conversational assistant. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Shortwave reviews
We've summarised 64 Shortwave reviews (Shortwave G2 reviews) and summarised the main points below.
- Excellent customer support.
- User-friendly interface, praised for its simplicity.
- Effective email organization and prioritization features.
- Useful "Pinning" feature for quick access to important emails.
- High price point, a common concern among users.
- Limited third-party software integrations.
- Lack of a stable Android app version; beta version is underwhelming.
- Implementation can be complex at times.
Shortwave pricing
The commentary is based on 17 reviews from Shortwave G2 reviews.
Shortwave's email management features like smart filtering and a streamlined interface are praised, but its high pricing is a recurring concern for users. Many reviewers mention the cost as a significant drawback despite appreciating the software's functionality.
Users sentiment
See the Shortwave pricing page.
Shortwave alternatives
shortwave vs Canary MailBetter for individual users and has more momentum. A strong Shortwave alternative for those prioritizing security and privacy.Read more
shortwave vs SpikeBetter for teams seeking an all-in-one platform including video conferencing and project management. Geared towards broader industry application. Spike is growing faster than Shortwave. A free plan is available.Read more
Microsoft OutlookBetter suited to larger organizations and integrates with other Microsoft products. Has broader industry applicability. Outlook is growing faster than Shortwave.Read more
SuperhumanBetter for enterprise companies. Has more momentum and positive ratings on Glassdoor. Features Outlook and Gmail integration. A Superhuman alternative.Read more
Kiwi for GmailBetter for individuals and businesses relying on Google Workspace. Provides offline access, unlike Shortwave. Familiar Gmail interface, but with potential performance issues. Negative pricing sentiment. Lacks AI-powered email writing and management.Read more
ZopDealerBetter for automotive dealerships. Caters to businesses of all sizes. Excellent customer support. All-in-one platform for inventory, leads, website, and CRM. User-friendly interface accessible on mobile.Read more
Shortwave FAQ
What is Shortwave and what does Shortwave do?
Shortwave is an AI-powered email client designed for teams to enhance productivity and streamline communication. It offers features like AI-assisted email writing, automated organization, and real-time inbox collaboration. Shortwave aims to replace traditional email by reducing clutter and offering valuable insights.
How does Shortwave integrate with other tools?
Shortwave integrates with Slack for notifications and Google Calendar for scheduling. It lacks extensive third-party integrations, a drawback compared to some alternatives. Users often express a desire for more integrations.
What the main competitors of Shortwave?
Shortwave competes with email clients like Microsoft Outlook, Canary Mail, and Superhuman. It also faces competition from team inbox solutions such as Front and Drag. Each offers varying features for email management, collaboration, and productivity.
Is Shortwave legit?
Shortwave is a legitimate email client. It's praised for its user-friendly interface, AI-powered features, and excellent customer support. However, potential users should be aware of its high price point and limited third-party integrations.
How much does Shortwave cost?
I couldn't find pricing details for Shortwave. For the most up-to-date pricing information, I recommend visiting Shortwave's official website or contacting their sales team.
Is Shortwave customer service good?
Shortwave's customer service receives positive feedback, with users highlighting its helpfulness and responsiveness. Users mention direct access to assistance and appreciate the support provided. While one review mentions a desire for faster response times, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.