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Microsoft Outlook

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Company health

Employee growth
3% increase in the last year
Web traffic
11% decrease in the last quarter

Ratings

G2
4.5/5
(2517)
Capterra
4.5/5
(1972)

Microsoft Outlook description

Microsoft Outlook is an email and personal organization software. It allows you to manage emails, calendars, contacts, and tasks in one place. Outlook integrates with other Microsoft Office tools, making it easy to share files and collaborate with colleagues. It's a popular choice for businesses of all sizes due to its comprehensive features and seamless integration with the Microsoft ecosystem.


Who is using Microsoft Outlook?


Who is Microsoft Outlook best for

Microsoft Outlook is a versatile email client and personal organizer ideal for businesses of all sizes. Users praise its seamless integration with other Microsoft tools and ease of use, especially the "rules" feature. However, some users have noted issues with photo attachments and the web version's design.

  • Best for small, medium, and enterprise businesses.

  • Suitable for most industries, including Healthcare, Finance, and Technology.


Microsoft Outlook features

Type in the name of the feature or in your own words tell us what you need
Supported

Outlook supports sending, receiving, and managing emails.

Supported

Outlook supports efficient calendar management, including scheduling and organizing meetings.

Supported

Outlook fully supports appointment scheduling.

Supported

Outlook supports storing and managing contact information, including features like address books and contact lists.

Supported

Outlook supports tasks, deadlines, assignments, and team collaboration.

Supported

Tasks can be created and assigned to team members, including those related to emails.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.13

Customer Service

Rather positive
+0.48

Ease of Use

Strongly positive
+0.76

Reliability and Performance

Neutral
+0.02

Ease of Implementation

Rather positive
+0.51

Scalability

Neutral
+0.04

Microsoft Outlook reviews

We've summarised 4489 Microsoft Outlook reviews (Microsoft Outlook Software Advice reviews, Microsoft Outlook GetApp reviews, Microsoft Outlook Capterra reviews and Microsoft Outlook G2 reviews) and summarised the main points below.

Pros of Microsoft Outlook
  • Seamless integration with other Microsoft Office tools
  • Easy to use and straightforward
  • The "rules" feature is very useful
  • Robust security
Cons of Microsoft Outlook
  • Attaching photos doesn't have preview on opening the mail sometimes makes it irritating.
  • Old design and needs to be reload multiple times to review newly landed emails in the web version of out look
  • The mobile version doesn't provide feature to open separate window for writing messages while viewing other messages.
  • Limited storage capacity

Microsoft Outlook pricing

The commentary is based on 155 reviews from Microsoft Outlook Capterra reviews, Microsoft Outlook G2 reviews and Microsoft Outlook GetApp reviews.

While Outlook's integration with other Microsoft products and robust features are appreciated, some users find the pricing, particularly for individual licenses or smaller businesses, to be expensive compared to free alternatives. Others mention licensing fees and subscription models as downsides.

Users sentiment

Neutral
-0.13

Microsoft Outlook alternatives

  • Logo of Google Workspace
    microsoft-outlook vs Google Workspace
    Better for collaboration and cloud storage. A popular Outlook alternative for businesses seeking an integrated suite of productivity apps.
    Read more
  • Logo of Mailbird
    Mailbird
    Better for users who want a unified inbox experience across different email providers. Offers integrations with apps like LinkedIn and Dropbox. A Microsoft Outlook alternative.
    Read more
  • Logo of eM Client
    eM Client
    Has a free version and offers chat integration. Is growing faster in terms of employee growth. Users praise its user-friendly interface and Google Workspace integration, but some report slow email downloading and inconsistent calendar sync. A strong Microsoft Outlook alternative.
    Read more
  • Logo of iCal
    iCal
    Simpler and free, but limited to Apple devices. Lacks Outlook's extensive integrations and advanced features but is easier to use. Has more momentum currently.
    Read more
  • Logo of Teamup Calendar
    Teamup Calendar
    Better for teams focused on streamlined scheduling and shared calendar management. Offers a free version. Has more momentum based on employee growth.
    Read more
  • Logo of SendBoard for Trello
    SendBoard for Trello
    Better for managing emails within Trello projects. A more suitable Outlook alternative for small to medium businesses using Trello. Integrates email directly into Trello boards. Streamlines email within Trello for customer support and project management. A strong competitor for teams already invested in the Trello ecosystem.
    Read more

Microsoft Outlook FAQ

  • What is Microsoft Outlook and what does Microsoft Outlook do?

    Microsoft Outlook is an email client and personal information manager. It allows users to manage emails, calendars, contacts, and tasks. Outlook integrates with other Microsoft tools, facilitating file sharing and collaboration. It's popular with businesses for its comprehensive features.

  • How does Microsoft Outlook integrate with other tools?

    Microsoft Outlook integrates seamlessly with other Microsoft tools like Word, Excel, and PowerPoint, enabling efficient file sharing and collaboration. It also connects with various third-party apps and services, expanding its functionality for diverse needs.

  • What the main competitors of Microsoft Outlook?

    Top Microsoft Outlook alternatives include Google Workspace, Spike, Zoho Mail, and Mozilla Thunderbird. These email clients offer similar features like email management, calendar scheduling, and contact organization, catering to diverse user needs and preferences.

  • Is Microsoft Outlook legit?

    Yes, Microsoft Outlook is a legitimate and safe software. It's a widely used email and personal organization tool trusted by businesses worldwide, known for its robust security and integration with other Microsoft products.

  • How much does Microsoft Outlook cost?

    Microsoft Outlook is included with Microsoft 365 subscriptions. Standalone pricing isn't available. Microsoft 365 plans range from $6 to $22 per user/month, offering various apps and services alongside Outlook. Consider which plan best suits your needs and budget.

  • Is Microsoft Outlook customer service good?

    Microsoft Outlook's customer support receives mixed reviews. While some users praise the responsiveness and helpfulness of the support team, others have expressed frustration with slow response times and difficulty finding solutions. Several users recommend online forums as a better alternative for troubleshooting.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.