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Scribe

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Company health

Employee growth
35% increase in the last year
Web traffic
49% decrease in the last quarter
Financing
October 2023 - $55M

Ratings

G2
4.8/5
(146)
TrustPilot
3.8/5
(3)
Glassdoor
4.9/5
(15)

Scribe description

Scribe is an AI-powered software that automatically creates step-by-step guides of your computer processes, combining text and screenshots. This allows you to easily create instructions, training materials, and documentation for various processes. It can be used for onboarding, creating standard operating procedures, answering customer questions, and more. Scribe is designed to save time and increase efficiency in documenting and sharing processes. It is used by companies of all sizes.


Who is Scribe best for

Scribe is an AI-powered tool that simplifies the creation of step-by-step guides. Users praise its user-friendly interface and versatile sharing options but note occasional bugs and limited font customization. Ideal for businesses of all sizes seeking streamlined documentation and training materials, Scribe automatically documents workflows, creating interactive guides with screenshots and text. It's a valuable tool for onboarding, creating SOPs, and improving overall communication.

  • Best for small to enterprise-level businesses needing process documentation.

  • Suitable for any industry requiring clear process documentation and training.


Scribe features

Type in the name of the feature or in your own words tell us what you need
Supported

Scribe offers customizable branding for guides and documentation with logos and colors.

Supported

Scribe records screen activity and converts it into interactive guides with screenshots.

Supported

Scribe automatically documents workflows and procedures, creating step-by-step guides.

Supported

Scribe uses AI to generate and edit various business documents, including SOPs and user guides.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.97

Reliability and Performance

Strongly positive
+0.78

Ease of Implementation

Strongly positive
+1

Scalability

Rather positive
+0.33

Scribe reviews

We've summarised 139 Scribe reviews (Scribe TrustPilot reviews and Scribe G2 reviews) and summarised the main points below.

Pros of Scribe
  • User-friendly interface, easy to learn and use.
  • Real-time sidebar for efficient documentation creation.
  • Seamless integration with Google login and Chrome extension.
  • Versatile sharing options, including link sharing and embedding.
  • AI-powered writing assistance for documentation creation.
Cons of Scribe
  • Limited font customization options, especially the smallest size being too large.
  • Requires starting a recording even to upload pre-existing images.
  • Dynamic redaction of recurring elements across steps is not available.
  • Occasional bugs and freezing during edits.
  • Lack of audio narration option.

Scribe pricing

The commentary is based on 15 reviews from Scribe G2 reviews.

While Scribe's free version offers valuable features, many reviewers find the price for the Pro version a bit steep for individual users, though justifiable for companies due to its time-saving automation and documentation capabilities. Some express that the cost may be prohibitive for long-term use, especially for the PDF export feature.

Users sentiment

Neutral
+0

See the Scribe pricing page.

  • Scribe has a free plan.

Basic

Free

Experience the magic of Scribe in your browser and generate how-to guides. It offers features such as compatibility with any web app, quick customization, shareable links and embeds.

Pro Team

$144/seat/year

Everything from Basic, plus the ability to work with web, mobile & desktop apps, customize with company branding, edit and redact screenshots, and export to PDF, HTML and Markdown.

Pro Personal

$276/seat/year

Everything from Basic, plus the ability to work with web, mobile & desktop apps, customize with company branding, edit and redact screenshots, and export to PDF, HTML and Markdown.

Enterprise

Custom

Includes all Pro Team features plus compliance enhancements like single sign-on, custom data retention policies, and advanced security controls.


Scribe alternatives

  • Logo of guidde
    guidde
    Better for video documentation. Has shared workspaces and is growing faster. A strong Scribe competitor and alternative.
    Read more
  • Logo of Tango
    scribe vs Tango
    Better for in-app knowledge pinning. Has worse customer service and scalability. More focused on software training.
    Read more
  • Logo of Driveway
    Driveway
    Offers voiceovers and has faster website traffic growth. Scribe alternative; Driveway competitor.
    Read more
  • Logo of IT Glue
    IT Glue
    Better fit for IT professionals and MSPs needing password management and IT documentation. Less user-friendly and has a steeper learning curve. Pricing sentiment is negative.
    Read more
  • Logo of AirManual
    AirManual
    Better for internal documentation management and onboarding. Higher Capterra rating. Excellent customer support. Simple interface. More industry-specific applications.
    Read more
  • Logo of Confluence
    Confluence
    Better for team collaboration and knowledge sharing. More suitable for larger enterprises.
    Read more

Scribe FAQ

  • What is Scribe and what does Scribe do?

    Scribe is an AI-powered tool that automatically generates step-by-step guides with screenshots and text, simplifying the creation of training materials, documentation, and how-to guides. It streamlines onboarding, creating standard operating procedures, and improves communication. Scribe offers various pricing plans, including a free version and enterprise options.

  • How does Scribe integrate with other tools?

    Scribe integrates seamlessly via a Chrome extension and offers various sharing options, including link sharing and embedding. It also provides integrations for single sign-on (SSO) and custom data retention policies for enterprise users.

  • What the main competitors of Scribe?

    Scribe's main competitors include Tango, Driveway, and Clueso, all offering similar screen recording and documentation features. Confluence and IT Glue provide broader documentation and knowledge management solutions, while Guideflow focuses on interactive product demos.

  • Is Scribe legit?

    Yes, Scribe is a legitimate software product. It's known for its user-friendly interface and AI-powered documentation features, making it safe and reliable for creating step-by-step guides. However, some users have noted limited font customization and occasional bugs.

  • How much does Scribe cost?

    Scribe's pricing includes a free Basic plan, Pro Team at $144/seat/year, and Pro Personal at $276/seat/year. The Enterprise plan offers custom pricing for larger organizations seeking enhanced security and compliance features. Is Scribe worth the product pricing? It depends on your specific needs.

  • Is Scribe customer service good?

    Scribe's customer service receives positive feedback. Users mention the support team's responsiveness and helpfulness in resolving issues and providing guidance, even creating Scribe guides to explain features. This contributes to the overall positive user experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.