Tango vs Scribe

by Gralio Mar 07, 2025

Tango and Scribe both help create step-by-step software guides, but they target different needs. Tango is better for individuals and smaller teams who prioritize ease of use and affordability, while Scribe suits larger teams needing advanced features, collaboration, and compliance tools. Both are strong choices depending on your specific requirements and budget.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 335 reviews and 60 websites, saving 2 hours, 21 minutes of reading.

Tango

Website LinkedIn

Scribe

Website LinkedIn Twitter

About

Tango is a software tool that helps businesses create and share interactive guides for using other software. Tango automatically records your actions on-screen and turns them into step-by-step instructions with screenshots and annotations. You can then share these guides with employees directly within your software or through integrations with knowledge bases and other platforms. Tango aims to simplify software training, reduce support requests, and improve user adoption of new tools.

Scribe is an AI-powered software that automatically creates step-by-step guides of your computer processes, combining text and screenshots. This allows you to easily create instructions, training materials, and documentation for various processes. It can be used for onboarding, creating standard operating procedures, answering customer questions, and more. Scribe is designed to save time and increase efficiency in documenting and sharing processes. It is used by companies of all sizes.

Summary

Main difference

Tango offers a more straightforward approach to creating guides with a simpler interface, focusing on ease of use and speed. Scribe provides more advanced features like real-time collaboration, AI-powered writing assistance, and sensitive data redaction, catering to teams needing robust documentation and compliance features.

Relative strengths of Tango (compared to Scribe)

Easier to use and get started with, particularly for simple guides.
More affordable for smaller teams or individual users, especially with its monthly billing option.
Provides in-app knowledge pinning for web applications, enhancing user experience within the software itself.

Relative weaknesses of Tango (compared to Scribe)

Lacks real-time collaboration features for team-based documentation.
Offers fewer advanced features like AI writing assistance and sensitive data redaction.
Limited customization options for branding and visual elements, potentially impacting brand consistency.

Who should use Tango VS. Scribe

Tango effortlessly creates interactive software guides, simplifying training and boosting user adoption. Users praise Tango's intuitive interface and automatic screenshot features, saving significant documentation time. However, some find the free version limited and desire more customization options. Perfect for businesses seeking streamlined onboarding and training.

Scribe is an AI-powered documentation tool that automatically generates step-by-step guides with screenshots and text. It simplifies onboarding, training, and SOP creation. Users praise its ease of use and versatile sharing options but note occasional bugs and limited font customization. Ideal for businesses of all sizes, Scribe streamlines process documentation and boosts productivity.

Best for small to medium-sized businesses (1-1000 employees) needing streamlined software training and onboarding.
Ideal for software/IT, education, or any field requiring clear visual documentation.

Ideal for small to large businesses seeking efficient process documentation.
Particularly well-suited for Education, IT, and Professional Services.

Tango and Scribe features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Automatic Walkthrough Creation

Supported

Tango automatically creates walkthroughs by recording user actions and converting them into guides.

Supported

Scribe automatically creates walkthroughs by recording user actions and converting them into step-by-step guides.
In-App Step-by-Step Guidance

Partially supported

Tango offers in-app guidance for web apps but not desktop apps.

Not supported

Scribe creates guides, but doesn't provide interactive, in-app tutorials.
Knowledge Base Integration

Partially supported

Tango allows exporting guides but embedding is uncertain.

Supported

Scribe allows embedding guides in knowledge bases and likely supports LMS/ticketing platform integration via customization.
AI-generated process documentation

Supported

Tango automatically creates how-to guides, SOPs, and training manuals using AI.

Supported

Scribe uses AI to generate SOPs, training manuals, and process documentation.
Process documentation

Supported

Tango can document workflows as step-by-step guides, capturing UI interactions.

Supported

Scribe automatically documents workflows and procedures, creating step-by-step guides.
Product tours

Supported

Tango supports interactive walkthroughs, which can be adapted for product tours.

Not supported

Scribe excels at creating static guides, but not interactive walkthroughs.

Qualities

Value and Pricing Transparency

-0.2

Neutral sentiment

+0

Neutral sentiment
Customer Service

-0.33

Rather negative sentiment

+1

Strongly positive sentiment
Ease of Use

+1

Strongly positive sentiment

+0.97

Strongly positive sentiment
Reliability and Performance

+0.4

Rather positive sentiment

+0.78

Strongly positive sentiment
Ease of Implementation

+0.9

Strongly positive sentiment

+1

Strongly positive sentiment
Scalability

-0.33

Rather negative sentiment

No data

Tango and Scribe Pricing

Tango offers a free trial and three plans: Free, Pro, and Enterprise. The Pro plan is priced per user, billed annually. Contact sales for Enterprise pricing.

Plans

User sentiment

Neutral

-0.2

See full Pricing page

Scribe offers annual billing with a 20% discount. The Enterprise plan includes advanced features like auto-redaction, SSO, and custom data retention policies, with pricing available upon request. Scribe provides various integrations and features across its plans, including usage tracking, customization options, security settings, and support services.

Plans

See full Pricing page

Tango and Scribe review insights

332 reviews analysed from

Users love

Easy and intuitive to create step-by-step guides.
Automatic screenshot capture and annotation.
Seamless sharing and exporting of workflows.
Significantly reduces time spent on documentation.
Helpful for training, onboarding, and knowledge sharing.

User-friendly interface, easy to learn and use.
Real-time sidebar for efficient documentation creation.
Seamless integration with Google login and Chrome extension.
Versatile sharing options, including link sharing and embedding.
AI-powered writing assistance for documentation creation.

Users dislike

Limited free version functionality.
Desktop application capture is unreliable.
Limited customization for branding and visual elements.
Occasional bugs and glitches during screen recording.
AI-generated descriptions sometimes require extensive editing.

Limited font customization options, especially the smallest size being too large.
Requires starting a recording even to upload pre-existing images.
Dynamic redaction of recurring elements across steps is not available.
Occasional bugs and freezing during edits.
Lack of audio narration option.

Tango and Scribe Ratings

G2

4.8/5

(186)
Glassdoor

5.0/5

(2)

G2

4.8/5

(146)
TrustPilot

3.8/5

(3)
Glassdoor

4.9/5

(15)

Company health

Employee growth

2% increase in the last year

35% increase in the last year

Web traffic

29% increase in the last quarter

49% decrease in the last quarter

Financing

March 2022 - $25M

October 2023 - $55M

How important is automatic redaction of sensitive data?

Automatic redaction of sensitive data is a crucial feature for businesses handling personal or confidential information. Scribe offers this functionality, which helps ensure compliance and protects sensitive data during documentation and knowledge sharing. While Tango does not explicitly mention automatic redaction, users mention needing to edit AI-generated descriptions, suggesting potential manual workarounds for sensitive information. Therefore, automatic redaction is a significant advantage for Scribe, especially for industries with strict data privacy regulations.

Which product offers better integration with existing knowledge bases?

Tango explicitly mentions integration with knowledge bases as a feature, while Scribe does not. Therefore, Tango offers better integration with existing knowledge bases.

What are the advantages of Tango?

Tango offers in-app knowledge pinning for web applications, a feature not available in Scribe. Users praise Tango's ease of use and intuitive guide creation process. While both offer free versions, Tango's monthly Pro plan is significantly cheaper than Scribe's annual Pro Team plan, potentially making it more accessible for smaller teams or those with limited budgets.

What are the disadvantages of Tango?

Tango users have reported limited functionality in the free version, unreliable desktop application capture, limited customization for branding, occasional bugs and glitches during screen recording, and AI-generated descriptions that sometimes require extensive editing.

Is Tango cheaper than Scribe?

Tango's Pro plan costs $20/month per user while Scribe's Pro Team plan costs $12/month per user ($144/year). Therefore, Tango is more expensive than Scribe's Pro Team plan. Both offer free versions and custom-priced Enterprise plans, making direct comparison at those tiers impossible without more information.

Alternatives to Tango and Scribe

guidde

Guidde is a software tool that allows anyone to create how-to videos, regardless of their technical skills. Through a simple recording process and AI-powered features, Guidde automatically generates video descriptions, adds voiceovers, and provides editing options to create professional-looking guides. These videos can be easily shared and embedded across platforms to improve training, support, and communication within your company. Guidde aims to replace traditional text-heavy documentation with engaging video content that is faster to create and easier to understand.

Driveway

Driveway is a software tool that helps you create interactive training and support materials. It simplifies the process of making step-by-step guides by recording your actions on-screen and automatically capturing screenshots with descriptions. These guides can be used for training new employees, helping customers, or documenting procedures. Driveway also offers features like highlighting, blurring sensitive information, and even adding voiceovers to your guides.

Confluence

Confluence is a collaborative workspace designed to streamline teamwork and knowledge sharing. It allows you to create, organize, and collaborate on documents, projects, and ideas in one central hub. This eliminates scattered information and keeps everyone on the same page. Confluence integrates with other tools and is highly customizable to adapt to various team needs, from product launches to marketing strategies.

Guideflow

Guideflow is a software platform that lets you easily create interactive product demos and guides. Capture your screen actions, customize the look and feel, and share it with anyone via links or embed it directly into your website or help articles. Track how viewers engage with your demo to understand their interests and optimize for better engagement. Guideflow integrates with popular CRMs, marketing automation tools, and customer support solutions.

Clueso

Clueso is a software tool that helps businesses create instructional videos and documentation quickly. Using AI, Clueso transforms screen recordings into polished videos with features like zoom effects and professional voiceovers. It also automatically generates step-by-step guides with screenshots. This makes it useful for various purposes like employee training, customer education, and creating product demos. Clueso aims to simplify the process of developing high-quality training and support materials, potentially saving time and resources.

Trainn

Trainn is a software platform designed to help businesses educate their customers using videos. It allows you to create and edit instructional videos, build a knowledge base, and track customer engagement. Trainn is particularly useful for software companies who want to improve customer onboarding, training, and product adoption. Its features include a video creation toolkit, a no-code academy builder, and integrations with other business tools. Trainn focuses on making customer education easier and more engaging through its video-first approach.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

How are we doing?

Is this information helpful to you? Is there anything we are missing?

Did this help you select your product?

Other issues? Vote & Let us know