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Tango description
Tango is a software tool that helps businesses create and share interactive guides for using other software. Tango automatically records your actions on-screen and turns them into step-by-step instructions with screenshots and annotations. You can then share these guides with employees directly within your software or through integrations with knowledge bases and other platforms. Tango aims to simplify software training, reduce support requests, and improve user adoption of new tools.
Who is Tango best for
Tango helps businesses create interactive software guides by automatically recording actions and turning them into step-by-step instructions. Users love the easy guide creation and seamless sharing, while some dislike the limited free version. Perfect for training, onboarding, and knowledge sharing, it's ideal for small to mid-sized businesses needing clear, visual documentation.
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Ideal for small to medium-sized businesses, especially in software/IT or education.
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Best for software/IT and education companies needing streamlined software training and onboarding.
Tango features
| Supported Tango automatically records on-screen actions and generates step-by-step guides. |
| Supported Tango offers in-app guidance, resembling interactive tutorials within the software. |
| Supported Tango integrates with existing knowledge bases, LMS, and ticketing platforms. |
| Supported Tango allows pinning knowledge directly within applications. |
| Supported Tango offers analytics to track guide usage and identify friction points. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Tango reviews
We've summarised 125 Tango reviews (Tango G2 reviews) and summarised the main points below.
- Easy and intuitive to create step-by-step guides.
- Automatic screenshot capture and annotation.
- Seamless sharing and exporting of workflows.
- Significantly reduces time spent on documentation.
- Helpful for training, onboarding, and knowledge sharing.
- Limited free version functionality.
- Desktop application capture is unreliable.
- Limited customization for branding and visual elements.
- Occasional bugs and glitches during screen recording.
- AI-generated descriptions sometimes require extensive editing.
Tango pricing
The commentary is based on 19 reviews from Tango G2 reviews.
Tango offers a free version with limited functionalities and paid plans. While users appreciate the ease of creating tutorials with Tango, some find the pricing a bit high, especially for larger teams, and would prefer a one-time purchase option or a more affordable pricing structure.
Users sentiment
See the Tango pricing page.
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Tango has a free plan.
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Tango has a free trial.
Free
Includes unlimited recordings, storage, and transcription in 25 languages. It includes basic AI-generated summaries in a chronological format.
Pro
Capture process guides for your knowledge base or quick sharing. Includes unlimited Workflows, browser and desktop capture, branded Workflows and exports, advanced viewership insights for Workflows.
Enterprise
Show internal end users exactly what to do on their screen, with guides and tooltips surfaced in any web-based tool. Includes SSO, SCIM, advanced workspace roles & permissions, pin guided on-screen walkthroughs and tooltips, automatic PII blur, onboarding and training, admin & analytics dashboard.
Tango alternatives
tango-5 vs ScribeHas more momentum. Better ease of use, implementation, and customer service. More positive user reviews on G2 and Glassdoor. Scribe is a good Tango alternative and competitor.Read more
DrivewayWebsite traffic is growing faster. Offers voiceover features. Lower starting price point for paid plans. A good Tango alternative.Read more
IT GlueBetter suited for IT documentation and password management for MSPs. Focuses on security and integrations with IT tools.Read more
AirManualBetter for general internal documentation needs outside of software training. Stronger customer support. AirManual is a Tango alternative and competitor.Read more
TrainnBetter for customer education with videos. Focuses on software companies and customer onboarding. Has higher customer ratings and is growing faster.Read more
Tango FAQ
What is Tango and what does Tango do?
Tango creates interactive software guides by automatically recording on-screen actions and converting them into step-by-step instructions with screenshots. This simplifies training, reduces support requests, and improves software adoption. It's ideal for businesses needing clear visual documentation for training and onboarding.
How does Tango integrate with other tools?
Tango integrates with other platforms through direct integrations and sharing options, allowing you to share interactive guides within your software or through knowledge bases. This streamlines training and onboarding.
What the main competitors of Tango?
Top alternatives to Tango include Scribe, Driveway, and Trainn. Scribe uses AI to generate documentation, while Driveway focuses on interactive training materials. Trainn specializes in video-based customer education. Other competitors include Guideflow, IT Glue, and Confluence.
Is Tango legit?
Yes, Tango is a legitimate software tool for creating and sharing interactive software guides. User reviews praise its ease of use and time-saving automation. However, some users mention occasional bugs and limited customization options. Consider exploring alternatives like Scribe or Driveway if these are concerns.
How much does Tango cost?
Tango offers a Free plan, a Pro plan at $20/month, and an Enterprise plan with custom pricing. The Pro plan is worth it for individuals needing advanced features like workflows and insights. Contact Tango for Enterprise pricing details.
Is Tango customer service good?
Customer reviews on Tango's support are mixed. While some users praise the helpful and responsive customer support, others have expressed frustration with the chatbot and slow response times, preferring real-time support from a human agent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.