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AirManual

Website

Last updated on

Ratings

Capterra
4.9/5
(35)

AirManual description

AirManual is a software tool designed to help businesses create and manage their internal documents, such as process guides, training materials, and onboarding resources. Its simple interface aims to make documenting easy, saving you time and improving the quality of your internal documentation. AirManual also offers expert support to assist with your documentation needs.


What companies are using AirManual?

The Somatic School is using AirManual
The Somatic School
Canine Craze is using AirManual
Canine Craze
Buttercups Training Limited is using AirManual
Buttercups Training Limited
Zapier is used by The Somatic School, Canine Craze, Buttercups Training Limited.

Who is AirManual best for

AirManual is a user-friendly documentation software praised for its exceptional customer support and efficient onboarding process. Its collaborative features streamline knowledge sharing, while embedded videos and links enhance clarity. However, some users mention limited text formatting and the need for a process overview feature. Ideal for medium to large businesses in regulated industries seeking to improve internal documentation.

  • Not suitable for businesses of any size.

  • Best fit for Healthcare, Finance, Retail, Consumer Goods, Manufacturing, Education, Real Estate, Hospitality, Media, IT, Legal, Energy, Marketing and Professional Services.


AirManual features

Supported

AirManual encrypts data in transit and at rest, suggesting secure document storage.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

AirManual reviews

We've summarised 35 AirManual reviews (AirManual Capterra reviews) and summarised the main points below.

Pros of AirManual
  • Exceptional customer support and onboarding experience consistently receive praise.
  • AirManual’s user-friendly interface makes documenting processes simple and efficient.
  • The platform’s collaborative features streamline onboarding and knowledge sharing among team members.
  • Users appreciate the ability to embed videos and links, enhancing the clarity and accessibility of documentation.
  • The guided checklists and process templates provide a structured approach to documenting tasks and workflows.
Cons of AirManual
  • Limited text formatting options, although this hasn’t been a significant hindrance.
  • Accidental deletion of entire processes and associated data is a concern.
  • A comprehensive overview of active and completed processes is needed, as users currently have to check each process individually.
  • The absence of a "favorites" section makes it time-consuming to locate frequently used processes.
  • The inability to delete old or unused checklists, although this feature is reportedly in development.
  • Limited customization options for personal users and the interface, such as using company colors or logos.
  • The current pricing structure is not conducive to small businesses with fewer than five users, particularly regarding features like managing permissions and external sharing.

AirManual pricing

The commentary is based on 1 reviews from AirManual Capterra reviews.

All plans include a 7-day free trial. The Startup plan is for businesses with 1-4 employees. The Standard plan is for businesses with 5+ employees. The Professional plan is for businesses with 50+ employees. The Enterprise plan is for businesses with 250+ employees.

See the AirManual pricing page.

  • AirManual has a free trial.

Startup
$99 per user/month

Create task checklists (SOPs) with embedded images, videos and forms, Create self-service training and onboarding, Create forms, documents and policies, AI-powered content generation, 200+ customizable templates, Manage recurring processes, Mobile friendly, Online training and webinars, Email and chat support

Standard
$299 per user/month

3 personalized workshops to help your team get started, All the features in our Startup plan, Restrict access to private pages and folders, Share content with people without AirManual accounts, Process automation, with 5000+ integrations (via Zapier)

Professional
$599 per user/month

9 personalized workshops to help your team get started, 6 monthly account check-ins, Dedicated account manager, Single Sign On (SSO) via OIDC, Everything in Standard

Enterprise
Custom

Bespoke workshops, Private training webinars, Done-for-you content migration, Custom domains, Custom contracts, Uptime SLA, Everything in Professional


AirManual alternatives

  • Logo of GitBook
    GitBook
    Create, collaborate on, and share beautiful documentation effortlessly.
    Read more
  • Logo of Trainual
    Trainual
    Centralize knowledge, automate training, structure teams for scaling.
    Read more
  • Logo of Teamcenter
    Teamcenter
    Manages product lifecycle, boosting collaboration and efficiency.
    Read more
  • Logo of Perceptive Content
    Perceptive Content
    Streamlines document lifecycle: creation to archive, boosting collaboration.
    Read more
  • Logo of Therefore™
    Therefore™
    Secure document workflow automation for efficient, cost-saving information management.
    Read more
  • Logo of Doc.It Suite
    Doc.It Suite
    Streamlines document workflows, storage, and client sharing for accounting firms.
    Read more

AirManual FAQ

  • What is AirManual and what does AirManual do?

    AirManual is a software solution designed to simplify the creation and management of internal business documentation, such as training manuals and onboarding resources. Its user-friendly interface promotes efficient documentation, and it offers excellent customer support. Key features include secure document storage and collaborative tools.

  • How does AirManual integrate with other tools?

    AirManual primarily focuses on internal documentation management and doesn't explicitly list integrations with other tools. For specific integration needs, contacting AirManual directly is recommended.

  • What the main competitors of AirManual?

    Alternatives to AirManual include GitBook for internal and public documentation, SuiteFiles for client collaboration, Google Workspace for productivity and collaboration, Xodo Sign for e-signatures, and DoxFlowy for document automation. Dropbox Sign API is another option, focusing on integrating e-signatures into existing systems.

  • Is AirManual legit?

    AirManual appears to be a legitimate software option. User reviews praise its ease of use and excellent customer support. It offers secure document storage and helpful features like embedded videos and guided checklists. However, consider the limitations in text formatting and pricing if you are a small business.

  • How much does AirManual cost?

    I couldn't find pricing details for AirManual. For the most current pricing information, it's best to check their website directly. This will allow you to evaluate whether the product is worth the investment.

  • Is AirManual customer service good?

    AirManual's customer service receives overwhelmingly positive feedback. Users consistently praise the exceptional onboarding and support experience, highlighting the helpfulness and responsiveness of the support team. The readily available support contributes significantly to user satisfaction and successful product implementation.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.