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AirManual description
AirManual is a software tool designed to help businesses create and manage their internal documents, such as process guides, training materials, and onboarding resources. Its simple interface aims to make documenting easy, saving you time and improving the quality of your internal documentation. AirManual also offers expert support to assist with your documentation needs.
What companies are using AirManual?
Who is AirManual best for
AirManual is a user-friendly documentation software praised for its exceptional customer support and efficient onboarding process. Its collaborative features streamline knowledge sharing, while embedded videos and links enhance clarity. However, some users mention limited text formatting and the need for a process overview feature. Ideal for medium to large businesses in regulated industries seeking to improve internal documentation.
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Not suitable for businesses of any size.
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Best fit for Healthcare, Finance, Retail, Consumer Goods, Manufacturing, Education, Real Estate, Hospitality, Media, IT, Legal, Energy, Marketing and Professional Services.
AirManual features
| Supported AirManual encrypts data in transit and at rest, suggesting secure document storage. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
AirManual reviews
We've summarised 35 AirManual reviews (AirManual Capterra reviews) and summarised the main points below.
- Exceptional customer support and onboarding experience consistently receive praise.
- AirManual’s user-friendly interface makes documenting processes simple and efficient.
- The platform’s collaborative features streamline onboarding and knowledge sharing among team members.
- Users appreciate the ability to embed videos and links, enhancing the clarity and accessibility of documentation.
- The guided checklists and process templates provide a structured approach to documenting tasks and workflows.
- Limited text formatting options, although this hasn’t been a significant hindrance.
- Accidental deletion of entire processes and associated data is a concern.
- A comprehensive overview of active and completed processes is needed, as users currently have to check each process individually.
- The absence of a "favorites" section makes it time-consuming to locate frequently used processes.
- The inability to delete old or unused checklists, although this feature is reportedly in development.
- Limited customization options for personal users and the interface, such as using company colors or logos.
- The current pricing structure is not conducive to small businesses with fewer than five users, particularly regarding features like managing permissions and external sharing.
AirManual pricing
The commentary is based on 1 reviews from AirManual Capterra reviews.
AirManual's pricing is considered valuable due to its time-saving benefits, especially in staff training and recruitment. Users have found the software to be cost-effective and have not expressed concerns about its pricing structure.
Users sentiment
See the AirManual pricing page.
AirManual alternatives
GitBookBetter for public documentation and integrates with GitHub. More suitable for larger teams. Stronger value and pricing transparency.Read more
SuiteFilesBetter for small and medium businesses. More suitable for professional services, especially accounting, legal, and engineering firms. Offers client portals, task management, and digital signatures. Integrates with Xero and Microsoft 365. SuiteFiles has positive user reviews on its ease of use and Xero integration. Some users mention slow performance and limited offline access as drawbacks. A good AirManual alternative and competitor.Read more
DropBox Sign APIBetter for integrating e-signatures into existing systems. More suitable for developers. Primarily focused on e-signatures, unlike AirManual's broader document management scope. More widely adopted across various industries.Read more
Google WorkspaceBetter for larger organizations needing extensive features for productivity and collaboration. A broader suite of applications beyond documentation management. Google Workspace is a strong AirManual competitor and alternative.Read more
Xodo SignBetter for larger businesses and individuals. A strong Xodo Sign alternative for e-signatures, with broader industry applicability. More affordable pricing plans.Read more
DoxFlowyBetter for document automation and electronic signatures. More transparent pricing.Read more
AirManual FAQ
What is AirManual and what does AirManual do?
AirManual is a software solution designed to simplify the creation and management of internal business documentation, such as training manuals and onboarding resources. Its user-friendly interface promotes efficient documentation, and it offers excellent customer support. Key features include secure document storage and collaborative tools.
How does AirManual integrate with other tools?
AirManual primarily focuses on internal documentation management and doesn't explicitly list integrations with other tools. For specific integration needs, contacting AirManual directly is recommended.
What the main competitors of AirManual?
Alternatives to AirManual include GitBook for internal and public documentation, SuiteFiles for client collaboration, Google Workspace for productivity and collaboration, Xodo Sign for e-signatures, and DoxFlowy for document automation. Dropbox Sign API is another option, focusing on integrating e-signatures into existing systems.
Is AirManual legit?
AirManual appears to be a legitimate software option. User reviews praise its ease of use and excellent customer support. It offers secure document storage and helpful features like embedded videos and guided checklists. However, consider the limitations in text formatting and pricing if you are a small business.
How much does AirManual cost?
I couldn't find pricing details for AirManual. For the most current pricing information, it's best to check their website directly. This will allow you to evaluate whether the product is worth the investment.
Is AirManual customer service good?
AirManual's customer service receives overwhelmingly positive feedback. Users consistently praise the exceptional onboarding and support experience, highlighting the helpfulness and responsiveness of the support team. The readily available support contributes significantly to user satisfaction and successful product implementation.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.