Logo of Trainual

Trainual

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
13% increase in the last year
Web traffic
26% increase in the last quarter
Financing
January 2021 - $34M

Ratings

G2
4.7/5
(726)
Capterra
4.8/5
(457)
Glassdoor
5.0/5
(51)

Trainual description

Trainual is a software platform that helps businesses document their processes, policies, and procedures. It offers a central location to build a knowledge base, streamline onboarding and training, and track employee progress. This system is designed to help businesses scale efficiently, maintain consistency, and improve team accountability.


Who is Trainual best for

Trainual is ideal for small to medium businesses looking to streamline onboarding, training, and documentation, especially those with remote teams or high turnover. We find that users appreciate its ease of use, search functionality, and the ability to incorporate multimedia into training. It is a great fit for SMBs looking to scale efficiently and maintain consistency, regardless of industry.

  • Perfect for SMBs (1-1000 employees) seeking streamlined onboarding, training, and efficient process documentation.

  • Trainual's versatility makes it a great fit for businesses across all industries seeking efficient training and consistent process documentation.


Trainual features

Supported

Documentation & Processes: Trainual offers documentation and process management features, allowing businesses to capture and organize their knowledge base.

Supported

Onboarding & Training: Trainual provides automated onboarding and training capabilities, helping businesses save time and resources on training new employees.

Supported

Org Chart & Directory: Trainual includes an org chart and directory feature, making it easy to visualize team structure and roles.

Supported

Roles & Responsibilities: Trainual helps businesses define roles and responsibilities for each team member, ensuring accountability at scale.

Supported

HR & Compliance Training: Trainual provides HR and compliance training features, helping businesses ensure workplace compliance.

Supported

Delegation: Trainual offers delegation features, allowing businesses to delegate and organize responsibilities effectively.

Supported

Integrations: Trainual provides integrations with HR and payroll systems and messaging apps. Trainual integrates with thousands more apps.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Strongly positive
+0.89

Ease of Use

Strongly positive
+0.95

Reliability and Performance

Neutral
-0.08

Ease of Implementation

Rather positive
+0.59

Scalability

Strongly positive
+0.75

Trainual reviews

We've summarised 1198 Trainual reviews (Trainual Software Advice reviews, Trainual TrustPilot reviews, Trainual Capterra reviews and Trainual G2 reviews) and summarised the main points below.

Pros of Trainual
  • User-friendly interface, praised for ease of use and navigation.
  • Search functionality allows easy access to specific topics and information within training materials.
  • Effective for onboarding and training new employees, providing a centralized knowledge base and tracking progress.
  • Flexibility to include videos, images, and GIFs within training content, enhancing engagement and visual learning.
Cons of Trainual
  • Photo editing is no longer available directly within Trainual, requiring external tools and increasing training content creation time.
  • Limited font options; unable to add custom fonts like Proxima Nova.
  • Occasional issues with the document upload feature for creating subjects automatically; formatting inconsistencies require manual editing.
  • Limited ability to customize the organization of the org chart; lacks drag-and-drop functionality for rearranging roles.

Trainual pricing

The commentary is based on 48 reviews from Trainual Capterra reviews and Trainual G2 reviews.

We find that users generally consider Trainual's pricing reasonable, especially for small businesses. However, some users feel the per-user cost is a bit high, particularly for startups or teams with limited usage. A more flexible pricing tier structure may be beneficial for some.

Users sentiment

Rather negative
-0.6

See the Trainual pricing page.

  • Trainual has a free trial.

Small
$249 per month

Group onboarding included

Medium
$279 per month

1:1 implementation included

Growth
$419 per month

1:1 implementation included


Trainual alternatives

  • Logo of LearnUpon LMS
    LearnUpon LMS
    Powerful online training platform for employees, customers, and partners.
    Read more
  • Logo of 360Learning
    360Learning
    Collaborative training platform; create, share, and learn together.
    Read more
  • Logo of Bites
    Bites
    Microlearning for frontline teams, delivered right where they work.
    Read more
  • Logo of Whale
    trainual vs Whale
    Centralizes company knowledge, streamlines training, and boosts productivity.
    Read more
  • Logo of Rocketlane
    Rocketlane
    Collaborative client project management for predictable, profitable delivery.
    Read more
  • Logo of UJJI
    UJJI
    Turns company knowledge into fun, bite-sized training for employees.
    Read more

Trainual FAQ

  • What is Trainual and what does Trainual do?

    We find that Trainual is a helpful platform for documenting processes and training employees. It centralizes company knowledge, making it easy to onboard new hires and maintain consistency. We especially like its user-friendly interface and search functionality.

  • How does Trainual integrate with other tools?

    We find Trainual integrates with HR and payroll systems along with messaging apps. It also connects with thousands of other apps, expanding its potential uses.

  • What the main competitors of Trainual?

    We find that Trainual's main competitors include Whale, 360Learning, Rocketlane, LearnUpon LMS, Bites, and UJJI. These alternatives offer similar features for training, onboarding, and knowledge management.

  • Is Trainual legit?

    We find Trainual to be a legitimate platform. It receives positive ratings on G2, Capterra, and Glassdoor. User reviews highlight its ease of use and effectiveness for onboarding and training. However, some users have noted limitations with photo editing and font options.

  • How much does Trainual cost?

    Trainual's pricing starts at $249/month for the Small plan, $279/month for the Medium plan, and $419/month for the Growth plan. They also offer various add-ons for additional fees. A free trial is available.

  • Is Trainual customer service good?

    We find that Trainual's customer service is generally viewed positively. Users frequently mention the helpfulness and responsiveness of the support team, praising their prompt responses and willingness to assist with questions or issues. Occasionally, some users have experienced slower response times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.