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Trainual description
Trainual is a software platform that helps businesses document their processes, policies, and procedures. It offers a central location to build a knowledge base, streamline onboarding and training, and track employee progress. This system is designed to help businesses scale efficiently, maintain consistency, and improve team accountability.
Who is Trainual best for
Trainual is a user-friendly platform praised for streamlining onboarding and training processes, especially for remote teams. Users appreciate the centralized knowledge base and progress tracking features. While generally well-received for its ease of use, some users have noted limitations with photo editing, font customization, and org chart flexibility.
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Ideal for small to medium-sized businesses (SMBs) seeking to enhance onboarding, training, and knowledge management.
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A versatile solution for a wide range of industries, from Healthcare to Software and beyond, aiming to improve operational efficiency.
Trainual features
| Supported Trainual allows storing and organizing various business documents, including onboarding materials. |
| Supported Trainual provides a centralized hub for sharing knowledge and collaborating on information. |
| Supported Trainual allows for tracking of the course progress and test results. |
| Supported Trainual offers automated onboarding with customizable templates and progress tracking. |
| Supported Trainual provides tools to create, manage, track, and assess employee training. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Trainual reviews
We've summarised 1188 Trainual reviews (Trainual Software Advice reviews, Trainual TrustPilot reviews, Trainual Capterra reviews and Trainual G2 reviews) and summarised the main points below.
- User-friendly interface, praised for ease of use and navigation.
- Search functionality allows easy access to specific topics and information within training materials.
- Effective for onboarding and training new employees, providing a centralized knowledge base and tracking progress.
- Flexibility to include videos, images, and GIFs within training content, enhancing engagement and visual learning.
- Photo editing is no longer available directly within Trainual, requiring external tools and increasing training content creation time.
- Limited font options; unable to add custom fonts like Proxima Nova.
- Occasional issues with the document upload feature for creating subjects automatically; formatting inconsistencies require manual editing.
- Limited ability to customize the organization of the org chart; lacks drag-and-drop functionality for rearranging roles.
Trainual pricing
The commentary is based on 46 reviews from Trainual Capterra reviews and Trainual G2 reviews.
Trainual's pricing structure, while offering value for its features, is a common talking point in user reviews. Some users find the platform expensive, particularly for smaller businesses or those with limited usage. However, many users acknowledge its value for onboarding, training, and systemization, deeming it a worthwhile investment despite the cost.
Users sentiment
See the Trainual pricing page.
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Trainual has a free trial.
Small
This plan includes group onboarding and is billed yearly.
Medium
This plan includes group onboarding and is billed yearly.
Growth
This plan includes group onboarding and is billed yearly.
Custom
This plan includes group onboarding and is billed yearly.
Trainual alternatives
Rippling
Better for larger companies and those with global operations. Offers more comprehensive HR, IT, and finance automation. However, it has a less positive pricing sentiment.
Waybook
Better for smaller companies. More focused on retail, finance, healthcare, and education.
Paylocity
It is a better fit for mid-sized companies and has more momentum. However, users report customer service inconsistencies and some issues with PTO accrual accuracy.
Whale
More suitable for smaller teams and has more momentum.
ClickUp
ClickUp is a better Trainual alternative for project documentation and task management. It has a more generous free plan. ClickUp is growing faster and is considered more user-friendly.
ChangeEngine
It’s a much better fit for mid-sized businesses. It has more momentum and a more positive pricing sentiment.
Trainual FAQ
What is Trainual and what does Trainual do?
Trainual is a training and onboarding software that allows businesses to document their processes and procedures. It provides a central knowledge base for employees to access information, complete training, and track their progress. This helps businesses scale efficiently and improve team accountability.
How does Trainual integrate with other tools?
Trainual integrates with various tools, including BambooHR, Slack, Google Workspace, and more. These integrations help streamline workflows, automate tasks, and improve data synchronization between systems.
What the main competitors of Trainual?
Top Trainual competitors include Whale, Waybook, and ClickUp, offering tools for knowledge management, onboarding, and training. Other alternatives encompass Rippling and Paylocity.
Is Trainual legit?
Trainual is a legitimate software platform. It has generally positive reviews from users who praise its user-friendly interface and effectiveness for onboarding and training. However, some users have reported limitations with customization options.
How much does Trainual cost?
Trainual's pricing starts at $249 per year for the Small plan. They offer different tiers to accommodate small, medium, and large businesses. You can also contact Trainual for custom pricing options.
Is Trainual customer service good?
Based on user reviews, Trainual's customer support receives positive feedback. Users highlight the support team's responsiveness, helpfulness, and availability through various channels. They appreciate the quick response times and the team's willingness to assist with questions and problem-solving.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.