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Whale description
Whale is an all-in-one platform for managing company knowledge and employee training. It helps you create, store, and share standard operating procedures, policies, and training materials. Whale offers features such as AI-assisted content creation, automated training flows, and progress tracking. Its aim is to streamline onboarding, improve employee knowledge, and ensure consistent execution of business processes.
Who is Whale best for
Whale is an all-in-one platform for knowledge management and employee training. It helps create, store, and share SOPs, policies, and training materials. Users praise its intuitive interface, centralized platform, and AI-assisted features. Some users mention limited text editor functionality and occasional search accuracy issues. Best for SMBs in software/IT or professional services looking to streamline onboarding and training.
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Ideal for small to medium-sized businesses (SMBs).
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Suitable for businesses in various sectors, particularly software/IT and professional services.
Whale features
| Supported Whale supports process documentation with AI-powered tools, templates, and recording capabilities. |
| Supported Whale supports learning progress tracking with real-time monitoring and analytics. |
| Supported Whale offers a centralized knowledge base accessible to all employees. |
| Supported Whale uses AI to create SOPs with text, images, and videos. |
| Supported Whale supports automated onboarding workflows to streamline the process. |
| Supported Whale supports creating, assigning, and tracking online training courses. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Whale reviews
We've summarised 139 Whale reviews (Whale G2 reviews) and summarised the main points below.
- Intuitive and user-friendly interface that is easy to navigate.
- Centralized platform for storing and organizing SOPs, training materials, and company knowledge.
- AI-assisted features, such as content creation and quiz generation, streamline content development.
- Robust search functionality allows users to quickly find the information they need.
- Chrome extension enables users to access information within their workflow, improving efficiency.
- Limited text editor functionality, with users desiring features like auto-save and better formatting options.
- Occasional issues with search accuracy, requiring users to refine searches or navigate multiple results.
- Limited number of integrations with third-party platforms.
- Some users find the initial setup and structuring of information overwhelming.
- Pricing can be a barrier for smaller teams or those with limited budgets.
Whale pricing
The commentary is based on 4 reviews from Whale G2 reviews.
Whale offers competitive pricing and a myriad of features. While some users mention potential budget concerns for larger teams, the overall sentiment towards the pricing and value is positive. Many appreciate the comprehensive features available at their price point.
Users sentiment
See the Whale pricing page.
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Whale has a free plan.
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Whale has a free trial.
Free
For small teams getting started with documentation and knowledge sharing. Up to 5 users
Scale
For growing companies looking to automate and scale employee onboarding and training. 10 users included, $10 / month / additional user
Enterprise
For larger organizations looking for ultimate control and flexibility.
Whale alternatives
whale vs TrainualBetter for a wide range of industries. Has more momentum. More user reviews available. A Trainual alternative, competitor with training dependencies features.Read more
whale vs WaybookBetter for smaller companies in various industries like healthcare, finance, and education. A Waybook alternative focused on onboarding and document management.Read more
PaylocityBetter fit for mid-sized businesses in various industries, especially those focused on HR and payroll management. More industry-specific applications. Broader range of HR features like benefits administration and talent management. Negative pricing sentiment.Read more
whale vs RipplingBetter fit for larger organizations and global operations. Broader industry applicability. More established and has significantly more momentum. Includes HR, IT, and finance features.Read more
ClickUpBetter for task management, project planning, and team collaboration. More versatile across industries. Has significantly more momentum.Read more
PlaybookBuilderBetter for small businesses. Whale is growing faster. PlaybookBuilder has a less intuitive interface.Read more
Whale FAQ
What is Whale and what does Whale do?
Whale is a knowledge management and employee training platform. It allows businesses to create, organize, and share SOPs, training content, and company knowledge. Whale features AI-powered content creation, automated training, and progress tracking, improving onboarding and knowledge consistency.
How does Whale integrate with other tools?
Whale offers integrations via its API and through its Chrome extension, allowing access to information within different workflows. However, the number of direct integrations with third-party platforms is currently limited.
What the main competitors of Whale?
Alternatives to Whale include Trainual, Waybook, and PlaybookBuilder for knowledge management and training. For broader HR and operations solutions, consider Paylocity, Rippling, or ClickUp. These competitors offer similar features for streamlining onboarding, centralizing information, and improving workflows.
Is Whale legit?
Whale appears to be a legitimate platform. Reviews on G2 rate it 4.7/5, highlighting its user-friendly interface and AI-powered features. While some users mention limited text editing and occasional search accuracy issues, Whale is generally seen as a safe and helpful tool for knowledge management and training.
How much does Whale cost?
Whale offers a Free plan for up to 5 users, a Scale plan at $99/month for 10 users (+$10/additional user), and an Enterprise plan with custom pricing. Whether Whale is worth it depends on your team's size and specific needs for knowledge sharing and training automation. They also have a free trial.
Is Whale customer service good?
Customers consistently praise Whale's exceptional customer support. Reviews highlight the helpfulness, responsiveness, and "hand-holding" approach of the support team, particularly mentioning Stino and Katrina by name. Users feel well-supported throughout the implementation process and beyond.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.