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Rocketlane description
Rocketlane is a software platform designed for client-facing teams to manage projects, onboard customers, and automate professional services. It helps businesses streamline their workflows, improve collaboration, and gain better control over projects and resources. Rocketlane aims to enhance project predictability, profitability, and customer satisfaction through a centralized hub for communication, task management, and resource allocation.
Who is Rocketlane best for
Rocketlane is a client-facing project management platform that streamlines workflows and boosts collaboration. Users praise its centralized communication hub and user-friendly interface. However, some find the initial setup requires guidance and experience issues with multiple tabs. It's ideal for onboarding, implementation, and professional service teams needing to collaborate with clients and deliver projects efficiently.
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Best fit for small to medium-sized businesses.
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Ideal for software, IT, finance, banking, insurance, e-commerce, and retail industries.
Rocketlane features
| Supported Rocketlane supports time tracking for tasks and projects with timesheets and reporting. |
| Supported Rocketlane offers dedicated client portals for project information access and collaboration. |
| Supported Rocketlane supports workflow automation with triggers, conditions, and actions. |
| Supported Rocketlane offers tools for efficient progress tracking and easy adjustments to project plans. |
| Supported Rocketlane offers comprehensive reporting and analytics on business performance, customer behavior, and operational efficiency. |
| Supported Rocketlane supports assigning resources to tasks and visualizing workloads. |
| Supported Rocketlane offers shared workspaces, file sharing, and real-time messaging for streamlined team collaboration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Rocketlane reviews
We've summarised 730 Rocketlane reviews (Rocketlane TrustPilot reviews and Rocketlane G2 reviews) and summarised the main points below.
- Excellent for organizing and separating projects and tasks.
- Facilitates easy collaboration with team members on projects.
- User-friendly interface makes it simple to navigate and utilize features.
- Provides a centralized hub for communication and task management, improving collaboration and project oversight.
- Having multiple Rocketlane tabs open can cause issues with saving data properly.
- Requires initial handholding and can be less intuitive for new users.
- Limited customization options, particularly for task ordering in the UI.
- Blocked tasks remain visible in the task list.
Rocketlane pricing
The commentary is based on 40 reviews from Rocketlane G2 reviews.
Rocketlane receives praise for its comprehensive features and value, particularly for professional services automation. While one review mentioned high cost and desired a free version, most users find the pricing reasonable given the platform's capabilities and the elimination of needing multiple tools.
Users sentiment
See the Rocketlane pricing page.
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Rocketlane has a free plan.
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Rocketlane has a free trial.
Essential
Perfect for small service teams seeking foundational delivery blocks to kickstart operations.
Standard
Ideal for expanding organizations needing more in-depth capabilities and integration for scaling.
Premium
Great for teams desiring tailored workflows with comprehensive reporting capabilities.
Enterprise
Tailored for large enterprises requiring a fully customizable, comprehensive delivery engine.
Rocketlane alternatives
rocketlane vs TrelloBetter for teams seeking a simpler, Kanban-style project management tool. More affordable, especially for smaller teams, with a free plan available. Trello is a Rocketlane competitor and alternative. Easier to implement and use, though less scalable for enterprise-level clients.Read more
CogniSaaSBetter fit for mid-market SaaS companies, especially in HR tech. More focused on data-driven insights for optimizing project delivery and revenue recognition. Has experienced a decline in momentum. Users report performance issues and a complex UI/UX.Read more
CrunchflowBetter fit for basic project management and time tracking. Has significantly less momentum. Lacks client portals, real-time tracking, and onboarding tools. Fewer collaboration features.Read more
ClickUpBetter suited for diverse industries and teams of all sizes. Offers a free plan. More customizable but can be overwhelming for new users. Rocketlane alternative; ClickUp competitor.Read more
GUIDEcxBetter for enterprise customers. More suitable for Healthcare, Wellness & Pharma, Real Estate & Construction, Transportation & Logistics, Legal, Automotive, Aerospace & Defence. Has slower momentum.Read more
BordioBetter for Healthcare, Retail, Consumer Goods, Manufacturing, Education, Real Estate & Construction, Hospitality & Tourism, Transportation & Logistics, Media & Entertainment, Marketing & Advertising, Professional Services and Automotive, Aerospace & Defence. Lacks client portals, resource allocation, and real-time project tracking. Simpler, with a focus on team task management, progress tracking, customizable views, and in-app messaging. Rocketlane alternative for smaller teams prioritizing ease of use and team communication.Read more
Rocketlane FAQ
What is Rocketlane and what does Rocketlane do?
Rocketlane is a client-facing project management platform that streamlines onboarding, automates services, and centralizes communication. It enhances collaboration, improves project predictability and profitability, and boosts customer satisfaction. It's ideal for customer-facing teams needing to efficiently manage projects and collaborate with clients.
How does Rocketlane integrate with other tools?
Rocketlane integrates with various tools, including Slack, Salesforce, Google Drive, and Microsoft Teams, to streamline workflows and centralize communication. It also offers an open API for custom integrations. This allows for seamless data flow and enhanced collaboration across different platforms.
What the main competitors of Rocketlane?
Top alternatives to Rocketlane include GUIDEcx, ClickUp, and CogniSaaS. These competitors offer similar project management, client onboarding, and workflow automation features. ClickUp is known for its comprehensive work management platform, while GUIDEcx and CogniSaaS focus on customer onboarding and project delivery.
Is Rocketlane legit?
Yes, Rocketlane is a legitimate software platform. It's designed for client-facing teams to manage projects and onboard customers, offering features like time tracking, client portals, and workflow automation. Rocketlane helps streamline workflows and improve collaboration.
How much does Rocketlane cost?
Rocketlane's pricing starts at $19/user/month for the Essential plan, $49/user/month for Standard, and $69/user/month for Premium. The Enterprise plan is $99/user/month. They offer a free trial and a free plan for basic project management.
Is Rocketlane customer service good?
Rocketlane's customer service is highly regarded. Reviews frequently mention helpful, responsive support and a team invested in customer success. Users praise the quick resolution times and proactive assistance, highlighting the positive customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.