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GitBook description
GitBook is a platform designed to help businesses create and manage internal documents and public-facing materials like product documentation. It's like a central hub for all your company information, where teams can collaborate and work together on the same content. GitBook is designed to be easy to use, with features that allow you to control who has access to your information. It integrates with popular tools like GitHub and offers features powered by artificial intelligence to simplify content creation.
Who is GitBook best for
GitBook is a user-friendly platform ideal for businesses of all sizes looking to streamline their documentation process. Users praise its intuitive interface and seamless GitHub integration for version control. While some find the customization options limiting, many appreciate the clean and visually appealing output. GitBook is a great option for teams who prioritize ease of use and integration with their existing workflows.
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GitBook is a great fit for businesses of all sizes needing to create and manage documentation.
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While GitBook can be used across various industries, it is particularly well-suited for technology companies and software development teams.
GitBook features
| Supported Gitbook integrates with the Git version control system, allowing users to track changes, revert to previous versions, and collaborate in a familiar workflow. |
| Supported GitBook provides robust version control features, including change tracking and reverting to previous versions. |
| Supported GitBook supports real-time collaborative editing with some limitations regarding specific configurations. Only users with specific roles can lock or unlock live edits. |
| Supported GitBook supports tracking document changes and reverting to previous versions. |
| Supported Gitbook offers integrations using their API and pre-built connectors. |
| Supported GitBook supports role-based access control with different access rights for different user roles. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
GitBook reviews
We've summarised 160 GitBook reviews (GitBook TrustPilot reviews and GitBook G2 reviews) and summarised the main points below.
- Intuitive and user-friendly interface that is easy to learn, even for non-technical users.
- Seamless integration with GitHub for version control and collaboration.
- Clean and visually appealing documentation output, with easy navigation.
- Generous free plan for open-source projects and non-profit organizations.
- Limited customization options, especially for visual elements like the sidebar banner.
- Occasional slow performance and syncing issues, particularly with large documents or multiple users.
- Mobile experience could be improved, a dedicated app would be beneficial.
- Some users find the "Git mode" as the default a bit confusing for non-technical collaborators.
GitBook pricing
The commentary is based on 18 reviews from GitBook G2 reviews.
GitBook offers a generous free plan for open-source projects and nonprofits, making it a cost-effective choice. However, some users find the limitations of the free plan restrictive, potentially leading to the need to upgrade for larger projects.
Users sentiment
See the GitBook pricing page.
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GitBook has a free plan.
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GitBook has a free trial.
Free
The quickest and easiest way to try GitBook for free. Upgrade anytime. Includes block-based editor with integrations, sync content with GitHub or GitLab, OpenAPI docs with test playground, publish sites with gitbook.io domain. One user.
Premium
All Basic features plus: Custom domain and branding, AI-powered instant answers, site insights & user feedback, site redirects. Add users to collaborate.
Ultimate
All Premium features plus: Scale your site with sections, search across all your docs, visitor authentication, coming soon - adaptive content, coming soon - landing pages. Add users to collaborate.
Free
Add a core plan to collaborate using change requests, set advanced permissions and unlock more editing features. Seat limit - 1, unlimited spaces & collections, features include: Git Sync, Version history, Commenting, Integrations, Importing, Full text search, PDF export. Basic roles.
Plus
Seat limit - Unlimited, unlimited spaces & collections, features include: Git Sync, Change requests, Version history, Commenting, Integrations, Importing, Full text search, Review & approve edits, Real-time collaboration, AI-powered instant answers, PDF export. Advanced roles, Teams.
Pro
Seat limit - Unlimited, unlimited spaces & collections, features include: Git Sync, Change requests, Version history, Commenting, Integrations, Importing, Full text search, Review & approve edits, Real-time collaboration, AI-powered instant answers, PDF export, AI writing & editing, Broken link detection, Reusable content. Advanced roles. Teams, Team owners.
GitBook alternatives
Read the Docs
Better for smaller companies. More suitable for software documentation.
Confluence
Better for Enterprise customers. More widely used across different industries. Users praise its ease of use and search functionality but point out limitations in the editor and occasional search accuracy issues. It is however associated with a negative pricing sentiment.
AirManual
Better suited for internal documentation needs, especially in industries like Healthcare and Retail. AirManual focuses on team collaboration and knowledge sharing with features like guided checklists and embedded videos. However, it may not be ideal for small businesses due to its pricing structure.
ClickUp
ClickUp is a much broader work management platform, encompassing task management and team collaboration. It has wider industry application but might be overwhelming for users seeking a focused documentation solution.
Notion
More suitable for a wider range of industries. It is growing faster and has more momentum. However, it has a negative pricing sentiment.
Hub Intranet
Better for internal communications and knowledge management. A much better fit for medium-sized companies.
GitBook FAQ
What is GitBook and what does GitBook do?
GitBook is a platform that allows businesses to create and manage their internal and public documentation. It serves as a central hub for company information, enabling team collaboration, version control, and integrations with popular tools like GitHub. GitBook is designed to be user-friendly and offers features to streamline content creation and knowledge management.
How does GitBook integrate with other tools?
GitBook integrates with third-party applications using its API and pre-built connectors. A notable integration is its seamless connection with GitHub, allowing for version control and collaborative workflows.
What the main competitors of GitBook?
Major competitors of GitBook include platforms like Confluence, Read the Docs, and ClickUp. These alternatives offer similar features for documentation management, collaboration, and knowledge sharing, catering to various business needs.
Is GitBook legit?
GitBook is a legitimate platform. It's used and trusted by many businesses for documentation creation and knowledge management. User reviews highlight its ease of use and integration with GitHub.
How much does GitBook cost?
GitBook has free plans for individual users and teams. Paid site plans start at $780/year. Paid core plans start at $96/year. There is also custom Enterprise pricing available.
Is GitBook customer service good?
Based on the reviews, GitBook's customer support is generally praised for being very responsive, helpful, and quick to address user inquiries and issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.