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M-Files description
M-Files is a software platform designed to help businesses better manage their documents and information. It allows you to organize, find, and track documents, automate workflows, improve collaboration, and enhance security and compliance. M-Files is suitable for mid-sized companies and larger enterprises across various industries looking to streamline their knowledge work and increase efficiency. It stands out with its intuitive, metadata-driven approach, making information easily searchable and accessible.
Who is M-Files best for
M-Files helps mid-size and large businesses organize, find, and track documents. Users love its centralized storage, easy file sharing, and powerful search. Some find the interface complex and setup time-consuming. M-Files excels at metadata-driven document management, simplifying access and collaboration.
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Best for medium to large enterprises.
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Ideal for software, manufacturing, and professional services.
M-Files features
| Supported M-Files allows adding and managing metadata for documents to organize content and manage access. |
| Supported M-Files supports version control, allowing users to track changes and manage document versions. |
| Supported M-Files allows quick document retrieval via metadata, content, or both. |
| Supported M-Files allows simultaneous document editing using Microsoft Office for the web. |
M-Files reviews
We've summarised 146 M-Files reviews (M-Files G2 reviews) and summarised the main points below.
- Easy document sharing and collaboration.
- Fast file downloads and searches.
- Centralized document storage, replacing email attachments.
- Excellent for accessing quality records, governing documents, and CAPA information.
- Secure document storage and access control.
- Great search feature, easy file sharing and downloading.
- Easy navigation and file location.
- Useful document versioning and history tracking.
- Automated reminders for document renewals.
- Easy to create classification structure and deploy the solution.
- Good integration with MS Office suite (Outlook, Excel, etc.).
- Keeps documents safe and easy to search by file name.
- Enables access to files for multiple users.
- Powerful and functional for team collaboration.
- Excellent for managing POs, invoices, and product sales documentation.
- Best ECM solution, simplifies workflow approvals.
- Metadata-driven approach for easy search and access.
- Comprehensive document management solution.
- Flexible deployment options (cloud, hybrid, etc.).
- Ready connectors with various applications (Google Drive, Salesforce, etc.).
- Handles various official processes in an office environment.
- Efficiently classifies and organizes company documents.
- Facilitates easy sharing and link creation for files.
- Automates workflow and manages critical documents and information.
- Excellent for content collaboration, secure and affordable.
- Automated configuration management, file type sorting, and permissions scanning.
- Effective method of document processing.
- Amazing for organizing data, interlinking departments.
- Full-featured product with batch scanning and automatic classification.
- Powerful editing tools, drag-and-drop functionality.
- Provides a centralized place for all essential documents.
- Ensures data integrity and security.
- Offers unique templates and e-signature features.
- Highly customizable user interface.
- Great for managing business data, creating workflows, and collaborating on projects.
- Integrates with various applications, including SAP, Salesforce, etc.
- Improves workflow and increases information reuse.
- Reduces cost and increases efficiency.
- Provides secure file sharing with authorized users.
- Reliable application for file security.
- Excellent for managing confidential documents with version control and authorization features.
- Flexible user permissions and time limits for file sharing.
- Ability to see all files in one place, organized by project/order.
- Streamlines data management and improves customer service.
- Slow processing speed, especially on the cloud.
- User interface can be difficult to understand.
- Dense look and feel, too much information on one page.
- Complicated and time-consuming setup, especially for custom properties.
- Limited folder list views in home and document sections.
- Classic Web interface needs improvement.
- Not very user-friendly, requires a learning period.
- Difficult to interpret errors.
- Limited download control options.
- Strict spelling requirements for searches.
- No desktop client for Mac users.
- Performance issues with large vaults/complex configurations.
- Reporting module requires SQL expertise.
- Limited customization of the web platform.
- Limited filtering options (e.g., no 'OR' conditions).
- High cost, especially for SMEs and specific features.
- Outdated user interface.
- Training can be complex and expensive.
- Mobile app navigation could be improved.
- Inconsistent Office plug-in functionality.
- Limited automatic linking capabilities between documents (e.g. to Change Requests).
- Difficulty visualizing how company data will be structured within M-Files
M-Files alternatives
ShareFileBetter for small businesses and across most industries. Has stronger momentum. Good for secure file sharing and client onboarding. Features e-signatures and client portals.Read more
Perceptive ContentBetter for small businesses. Has grown faster in website traffic. Easier to use, but pricier and has lower ratings. A strong M-Files competitor for organizations focused on digitizing workflows.Read more
DocStar ECMBetter for AP automation and HR. A good M-Files competitor for companies focused on digitizing paper processes. Caters to a wider range of industries including retail, manufacturing, and legal. Lower ratings than M-Files.Read more
ClickUpBetter for task management and team communication. Has significantly more momentum currently. A more suitable M-Files alternative for a wider range of industries.Read more
Ideagen HuddleBetter for larger enterprises and those in regulated industries. Has stronger momentum in terms of website traffic and employee growth. More suited to collaboration with external parties.Read more
LeapdocsBetter for small to medium-sized businesses and startups. A simpler, more user-friendly M-Files alternative.Read more
M-Files FAQ
What is M-Files and what does M-Files do?
M-Files is a metadata-driven document management and information governance platform. It helps businesses organize, find, and track documents, automate workflows, and improve collaboration, security, and compliance. It's ideal for mid-sized to large enterprises seeking streamlined knowledge work and increased efficiency.
How does M-Files integrate with other tools?
M-Files integrates with Microsoft Office for web-based co-editing and offers ready connectors for various applications, including Google Drive and Salesforce, streamlining workflows and enhancing interoperability.
What the main competitors of M-Files?
M-Files competes with document and information management platforms like ShareFile, Perceptive Content, Ideagen Huddle, Google Workspace, GitBook, and ClickUp. These alternatives offer similar features such as file sharing, collaboration, and workflow automation.
Is M-Files legit?
Yes, M-Files is a legitimate software platform. It's known for its metadata-driven approach to document management, making information easily searchable and accessible. M-Files is safe and offers secure document storage and access control.
How much does M-Files cost?
M-Files does not publicly disclose pricing information. Contact their sales team for a personalized quote based on your specific needs and the product features you require.
Is M-Files customer service good?
M-Files customers praise the helpful and responsive support team. Users appreciate the available training and onboarding resources. However, some find the software's initial setup complex and the user interface difficult to navigate.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.