Last updated on
Company health
Ratings
DocuWare description
DocuWare helps businesses of all sizes manage their documents digitally. This cloud-based platform lets you securely store, find, and manage documents, automating workflows like invoice processing and compliance. DocuWare aims to simplify your work, reduce manual tasks, and improve collaboration between teams. It's available as a cloud or on-premise solution.
What companies are using DocuWare?
Who is DocuWare best for
DocuWare is a cloud-based document management and workflow automation solution. Users praise its easy-to-use interface, robust search, and automation capabilities. However, some find the initial setup difficult and the cost high. Ideal for businesses of all sizes looking to go paperless and improve efficiency.
-
Best for small, medium, and enterprise businesses seeking document digitization.
-
Suitable for many industries, especially finance, legal, and healthcare.
DocuWare features
Supported DocuWare allows adding, updating, and managing metadata for documents, enhancing organization and retrieval. |
Supported DocuWare supports workflow automation, including approvals and routing, using Workflow Manager and triggers. |
Supported DocuWare offers comprehensive document storage, organization, and workflow automation. |
Supported DocuWare allows building custom forms with features like drag and drop, predefined entries, and external distribution. |
Supported DocuWare automates invoice processing, approvals, and payment preparation. |
Supported DocuWare provides a central repository for storing various file types securely. |
Supported DocuWare securely stores, manages, and organizes documents, with features like encryption and access controls. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
DocuWare reviews
We've summarised 314 DocuWare reviews (DocuWare GetApp reviews, DocuWare Capterra reviews and DocuWare G2 reviews) and summarised the main points below.
- Easy-to-use interface for document storage and retrieval.
- Robust search functionality, including full-text search.
- Workflow automation capabilities streamline processes.
- Secure cloud and on-premise deployment options.
- Seamless integration with other business applications (e.g., email, ERP).
- Difficult initial setup can be time-consuming.
- Limited offline access, especially for the mobile app.
- High cost, particularly for cloud storage and add-ons.
- Lack of comprehensive documentation and tutorials for complex features.
- Limited customization for web forms.
DocuWare pricing
The commentary is based on 32 reviews from DocuWare Capterra reviews and DocuWare G2 reviews.
While DocuWare is praised for its robust features and ease of use, some reviewers find it pricey, especially for smaller businesses or those with limited storage needs. However, many feel the benefits justify the cost, citing improved efficiency and time savings.
Users sentiment
DocuWare alternatives
docuware vs ADP Document CloudSecure HR document storage, e-signatures, and automated workflows.Read more
DocuWare FAQ
DocuWare is a cloud-based document management software that helps businesses digitize, automate, and secure their document workflows. It offers features like automated invoice processing, robust search, and workflow automation, simplifying tasks and improving collaboration. DocuWare is suitable for businesses of all sizes across various industries.
What is DocuWare and what does DocuWare do?
DocuWare is a cloud-based document management software that helps businesses digitize, automate, and secure their document workflows. It offers features like automated invoice processing, robust search, and workflow automation, simplifying tasks and improving collaboration. DocuWare is suitable for businesses of all sizes across various industries.
DocuWare integrates seamlessly with various business applications, including email and ERP systems. This enhances its functionality and allows for streamlined workflows by connecting document management with other core business processes. It offers integrations for both cloud and on-premise deployments.
How does DocuWare integrate with other tools?
DocuWare integrates seamlessly with various business applications, including email and ERP systems. This enhances its functionality and allows for streamlined workflows by connecting document management with other core business processes. It offers integrations for both cloud and on-premise deployments.
Top alternatives to DocuWare include Laserfiche, Square 9 Softworks, and NewgenONE. These competitors offer similar document management and workflow automation capabilities, catering to businesses seeking digitized, streamlined processes. ClickUp and DocsNow are also viable alternatives.
What the main competitors of DocuWare?
Top alternatives to DocuWare include Laserfiche, Square 9 Softworks, and NewgenONE. These competitors offer similar document management and workflow automation capabilities, catering to businesses seeking digitized, streamlined processes. ClickUp and DocsNow are also viable alternatives.
Yes, DocuWare is a legitimate and safe document management software. It's a well-established platform with generally positive reviews for its robust features and automation capabilities. However, potential users should be aware of the potentially difficult setup and cost.
Is DocuWare legit?
Yes, DocuWare is a legitimate and safe document management software. It's a well-established platform with generally positive reviews for its robust features and automation capabilities. However, potential users should be aware of the potentially difficult setup and cost.
DocuWare doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and user count. Consider factors like desired features and integrations when evaluating if DocuWare's product pricing is worth it for you.
How much does DocuWare cost?
DocuWare doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and user count. Consider factors like desired features and integrations when evaluating if DocuWare's product pricing is worth it for you.
DocuWare's customer service receives mixed reviews. While some users praise the helpful and responsive support, others express frustration with slow response times and indirect support through partners. Several reviews mention excellent support, particularly for implementation and customization. However, some find the support lacking, especially for complex technical issues.
Is DocuWare customer service good?
DocuWare's customer service receives mixed reviews. While some users praise the helpful and responsive support, others express frustration with slow response times and indirect support through partners. Several reviews mention excellent support, particularly for implementation and customization. However, some find the support lacking, especially for complex technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.