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iManage Work description
iManage Work is a document and email management software designed for mid-sized to large organizations, especially in legal and financial sectors. It offers a secure platform to store, organize, search, and share information, enhancing productivity and collaboration. iManage Work integrates with Microsoft Office and prioritizes security and compliance, making it suitable for handling sensitive data. Its features aim to streamline workflows and improve knowledge sharing within an organization.
Who is iManage Work best for
iManage Work is a robust document and email management solution designed for mid-sized to large organizations, especially in legal and financial services. Users praise its powerful search and integration with Microsoft Office, but some find the initial learning curve steep. iManage Work prioritizes security and compliance, making it suitable for handling sensitive data.
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Best for mid-sized to large firms.
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Ideal for legal, financial, and professional services.
iManage Work features
| Supported iManage Work allows uploading, storing, and organizing case documents. |
| Supported iManage Work supports document sharing with clients via iManage Share integration. |
| Supported iManage Work supports adding and managing metadata for documents, including custom fields. |
| Supported iManage Work integrates with email services like Microsoft Outlook and Gmail. |
| Supported iManage Work provides robust security for data and infrastructure, including encryption and threat protection. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
iManage Work reviews
We've summarised 270 iManage Work reviews (iManage Work Software Advice reviews, iManage Work Capterra reviews and iManage Work G2 reviews) and summarised the main points below.
- Robust search functionality, makes finding documents easy.
- Seamless integration with Microsoft Office, especially Outlook.
- Strong security features keep documents safe.
- User-friendly interface, easy to navigate for most.
- The integration with Outlook can be glitchy.
- New users may find the platform tricky to learn.
- Some find the interface too busy and cluttered.
- Limited functionality in the mobile app.
iManage Work pricing
The commentary is based on 16 reviews from iManage Work G2 reviews and iManage Work Software Advice reviews.
iManage Work is praised for robust document and email management capabilities, but its cost is a recurring concern, especially for smaller firms. Some reviewers find the pricing high relative to perceived value or alternative solutions. Despite cost concerns, many consider its features and security worthwhile.
Users sentiment
iManage Work alternatives
imanage-work vs AlphaSenseBetter for market intelligence and competitive analysis. Geared towards financial institutions and large corporations. Has more momentum based on employee growth. Users love the AI-powered search and dislike occasional slow loading times.Read more
SuiteFilesBetter for small to mid-sized professional service firms. Integrates with Xero and offers client portals. Has document signing and templates, but users report occasional slowness and limited offline access.Read more
imanage-work vs Dokmee ECMBetter for finance, healthcare, or IT. Caters to businesses of all sizes. Has more momentum in employee growth. Users love the multiple language options and robust document management. Negative pricing sentiment.Read more
M-FilesBetter for a wider range of industries and use cases. Metadata-driven approach improves search and organization. Has more momentum based on employee growth and website traffic.Read more
Google WorkspaceBetter for collaboration and general productivity across various industries. Easier to use, with a user-friendly interface. Offers a broader range of applications beyond document management.Read more
BoxBetter for general file sharing and collaboration across various industries. Ease of use is a key differentiator for non-technical users. Negative pricing sentiment may be a concern.Read more
iManage Work FAQ
What is iManage Work and what does iManage Work do?
iManage Work is a secure document and email management solution designed for mid-to-large organizations, especially in legal and financial services. It enables efficient storage, organization, search, and sharing of information, boosting productivity and collaboration. iManage Work integrates with Microsoft Office and prioritizes security and compliance.
How does iManage Work integrate with other tools?
iManage Work integrates with Microsoft Office, particularly Outlook, for seamless email management. It also offers integration with iManage Share for secure document sharing with clients. While it lacks extensive integrations, its core functionalities focus on enhancing internal collaboration and document workflows.
What the main competitors of iManage Work?
Top alternatives to iManage Work include NetDocuments, Litera Transact, and Closing Folders. These platforms offer similar document management, email integration, and security features catering to legal and financial sectors. Other competitors include M-Files and Microsoft 365.
Is iManage Work legit?
Yes, iManage Work is a legitimate document and email management software. It's known for robust search, Microsoft Office integration, and strong security. However, some users find the Outlook integration glitchy and the interface cluttered. Consider whether its strengths outweigh its weaknesses for your needs.
How much does iManage Work cost?
iManage Work pricing is not publicly available. Contact iManage sales for a customized quote based on your organization's specific needs and requirements.
Is iManage Work customer service good?
iManage Work's customer service receives mixed reviews. While some users praise the support team's helpfulness and responsiveness, others express frustration with slow response times and difficulty getting one-on-one assistance. A few users mention the support team going "above and beyond".
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.