Tango vs Scribe

by Gralio Mar 07, 2025

Tango and Scribe both help create step-by-step software guides, but they target different needs. Tango is better for individuals and smaller teams who prioritize ease of use and affordability, while Scribe suits larger teams needing advanced features, collaboration, and compliance tools. Both are strong choices depending on your specific requirements and budget.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 335 reviews and 60 websites, saving 2 hours, 21 minutes of reading.

Logo of Tango
Logo of Scribe

About

Tango is a software tool that helps businesses create and share interactive guides for using other software. Tango automatically records your actions on-screen and turns them into step-by-step instructions with screenshots and annotations. You can then share these guides with employees directly within your software or through integrations with knowledge bases and other platforms. Tango aims to simplify software training, reduce support requests, and improve user adoption of new tools.
Scribe is an AI-powered software that automatically creates step-by-step guides of your computer processes, combining text and screenshots. This allows you to easily create instructions, training materials, and documentation for various processes. It can be used for onboarding, creating standard operating procedures, answering customer questions, and more. Scribe is designed to save time and increase efficiency in documenting and sharing processes. It is used by companies of all sizes.

Summary

Main difference
Tango offers a more straightforward approach to creating guides with a simpler interface, focusing on ease of use and speed. Scribe provides more advanced features like real-time collaboration, AI-powered writing assistance, and sensitive data redaction, catering to teams needing robust documentation and compliance features.

Relative strengths of Tango (compared to Scribe)

  • Easier to use and get started with, particularly for simple guides.

  • More affordable for smaller teams or individual users, especially with its monthly billing option.

  • Provides in-app knowledge pinning for web applications, enhancing user experience within the software itself.

Relative weaknesses of Tango (compared to Scribe)

  • Lacks real-time collaboration features for team-based documentation.

  • Offers fewer advanced features like AI writing assistance and sensitive data redaction.

  • Limited customization options for branding and visual elements, potentially impacting brand consistency.

Who is using Tango and Scribe?

No data
Ryan Lazuka
Building the easiest to read Artificial Intelligence Email Newsletter FryAI
Mersudin Forbes
Founder @ Multiply > E-commerce SEO / Sometimes other SEO

Who should use Tango VS. Scribe

Tango effortlessly creates interactive software guides, simplifying training and boosting user adoption. Users praise Tango's intuitive interface and automatic screenshot features, saving significant documentation time. However, some find the free version limited and desire more customization options. Perfect for businesses seeking streamlined onboarding and training.

Scribe is an AI-powered documentation tool that automatically generates step-by-step guides with screenshots and text. It simplifies onboarding, training, and SOP creation. Users praise its ease of use and versatile sharing options but note occasional bugs and limited font customization. Ideal for businesses of all sizes, Scribe streamlines process documentation and boosts productivity.

  • Best for small to medium-sized businesses (1-1000 employees) needing streamlined software training and onboarding.

  • Ideal for software/IT, education, or any field requiring clear visual documentation.

  • Ideal for small to large businesses seeking efficient process documentation.

  • Particularly well-suited for Education, IT, and Professional Services.

Tango and Scribe features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need

  • Automatic Walkthrough Creation
    Supported

    Tango automatically creates walkthroughs by recording user actions and converting them into guides.

    Supported

    Scribe automatically creates walkthroughs by recording user actions and converting them into step-by-step guides.

  • In-App Step-by-Step Guidance
    Partially supported

    Tango offers in-app guidance for web apps but not desktop apps.

    Not supported

    Scribe creates guides, but doesn't provide interactive, in-app tutorials.

  • Knowledge Base Integration
    Partially supported

    Tango allows exporting guides but embedding is uncertain.

    Supported

    Scribe allows embedding guides in knowledge bases and likely supports LMS/ticketing platform integration via customization.

  • AI-generated process documentation
    Supported

    Tango automatically creates how-to guides, SOPs, and training manuals using AI.

    Supported

    Scribe uses AI to generate SOPs, training manuals, and process documentation.

  • Process documentation
    Supported

    Tango can document workflows as step-by-step guides, capturing UI interactions.

    Supported

    Scribe automatically documents workflows and procedures, creating step-by-step guides.

  • Product tours
    Supported

    Tango supports interactive walkthroughs, which can be adapted for product tours.

    Not supported

    Scribe excels at creating static guides, but not interactive walkthroughs.

Qualities

  • Value and Pricing Transparency
    +0.04
    Neutral sentiment
    +0.13
    Neutral sentiment
  • Customer Service
    +0.5
    Rather positive sentiment
    +1
    Strongly positive sentiment
  • Ease of Use
    +1
    Strongly positive sentiment
    +0.98
    Strongly positive sentiment
  • Reliability and Performance
    +0.56
    Rather positive sentiment
    +0.7
    Strongly positive sentiment
  • Ease of Implementation
    +0.95
    Strongly positive sentiment
    +1
    Strongly positive sentiment
  • Scalability
    +0.56
    Rather positive sentiment
    +1
    Strongly positive sentiment

Tango and Scribe Pricing

Tango offers a free trial and three plans: Free, Pro, and Enterprise. The Pro plan is priced per user, billed annually. Contact sales for Enterprise pricing.
Plans

User sentiment

Neutral
-0.2

See full Pricing page

Scribe offers annual billing with a 20% discount. The Enterprise plan includes advanced features like auto-redaction, SSO, and custom data retention policies, with pricing available upon request. Scribe provides various integrations and features across its plans, including usage tracking, customization options, security settings, and support services.
Plans

See full Pricing page

Tango and Scribe review insights

332 reviews analysed from

Users love

  • Easy and intuitive to create step-by-step guides.
  • Automatic screenshot capture and annotation.
  • Seamless sharing and exporting of workflows.
  • Significantly reduces time spent on documentation.
  • Helpful for training, onboarding, and knowledge sharing.
  • User-friendly interface, easy to learn and use.
  • Real-time sidebar for efficient documentation creation.
  • Seamless integration with Google login and Chrome extension.
  • Versatile sharing options, including link sharing and embedding.
  • AI-powered writing assistance for documentation creation.

Users dislike

  • Limited free version functionality.
  • Desktop application capture is unreliable.
  • Limited customization for branding and visual elements.
  • Occasional bugs and glitches during screen recording.
  • AI-generated descriptions sometimes require extensive editing.
  • Limited font customization options, especially the smallest size being too large.
  • Requires starting a recording even to upload pre-existing images.
  • Dynamic redaction of recurring elements across steps is not available.
  • Occasional bugs and freezing during edits.
  • Lack of audio narration option.

Tango and Scribe Ratings

  • G2
    4.8/5
    (186)
  • Glassdoor
    5.0/5
    (2)
  • G2
    4.8/5
    (146)
  • Glassdoor
    4.9/5
    (15)

Company health

Employee growth

2% increase in the last year
35% increase in the last year

Web traffic

29% increase in the last quarter
49% decrease in the last quarter

Financing

March 2022 - $25M
October 2023 - $55M

How important is automatic redaction of sensitive data?

Automatic redaction of sensitive data is a crucial feature for businesses handling personal or confidential information. Scribe offers this functionality, which helps ensure compliance and protects sensitive data during documentation and knowledge sharing. While Tango does not explicitly mention automatic redaction, users mention needing to edit AI-generated descriptions, suggesting potential manual workarounds for sensitive information. Therefore, automatic redaction is a significant advantage for Scribe, especially for industries with strict data privacy regulations.

Which product offers better integration with existing knowledge bases?

Tango explicitly mentions integration with knowledge bases as a feature, while Scribe does not. Therefore, Tango offers better integration with existing knowledge bases.

What are the advantages of Tango?

Tango offers in-app knowledge pinning for web applications, a feature not available in Scribe. Users praise Tango's ease of use and intuitive guide creation process. While both offer free versions, Tango's monthly Pro plan is significantly cheaper than Scribe's annual Pro Team plan, potentially making it more accessible for smaller teams or those with limited budgets.

What are the disadvantages of Tango?

Tango users have reported limited functionality in the free version, unreliable desktop application capture, limited customization for branding, occasional bugs and glitches during screen recording, and AI-generated descriptions that sometimes require extensive editing.

Is Tango cheaper than Scribe?

Tango's Pro plan costs $20/month per user while Scribe's Pro Team plan costs $12/month per user ($144/year). Therefore, Tango is more expensive than Scribe's Pro Team plan. Both offer free versions and custom-priced Enterprise plans, making direct comparison at those tiers impossible without more information.

Alternatives to Tango and Scribe

Logo of guidde
guidde
Instantly create & share clear how-to videos, no editing skills needed.
Read more
Logo of Clueso
Clueso
Turns screen recordings into polished training videos and guides.
Read more
Logo of ScreenSteps
ScreenSteps
Clear, visual guides. Faster training. Happier teams.
Read more
Logo of WalkMe
WalkMe
Guides users through software, boosting efficiency and adoption.
Read more
Logo of Guidejar
Guidejar
Interactive product guides: easy creation, global reach, insightful analytics.
Read more
Logo of ClickLearn
ClickLearn
Instantly create, translate, and update software training.
Read more
Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

How are we doing?

Is this information helpful to you? Is there anything we are missing?
Did this help you select your product?
Other issues? Vote & Let us know
NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.