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Loom description
Loom is a video messaging platform that allows you to record your screen, camera, or both, and easily share the recording with a link. This can be used for quick explanations, tutorials, or presentations instead of writing long emails or scheduling live meetings. Loom integrates with popular platforms like Slack and Google Workspace, and offers features like video editing, transcription, and engagement tools. It's used by individuals and teams of all sizes to communicate more effectively and save time.
Who is using Loom?
Who is Loom best for
Loom is a video messaging tool ideal for teams seeking to enhance communication. Users love its ease of use and AI-powered features like automated video descriptions. However, some dislike the limitations on editing and the free version's time limits. It's a strong option for those looking to replace lengthy emails and live meetings with quick, informative videos.
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Best for small to enterprise-sized businesses seeking streamlined communication.
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Ideal for various sectors, including tech, education, and healthcare.
Loom features
| Supported Loom allows users to record their screens. |
| Supported Loom allows recording webcam and screen at the same time. |
| Supported Loom integrates with various tools, including Slack, Gmail, and Zoom, enhancing flexibility. |
| Supported Loom uses AI to generate video summaries displayed below each video. |
| Supported Loom supports trimming videos, allowing users to remove unwanted parts. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Loom reviews
We've summarised 2459 Loom reviews (Loom GetApp reviews, Loom TrustPilot reviews, Loom Capterra reviews and Loom G2 reviews) and summarised the main points below.
- Easy to use.
- The "Notes" feature is very useful.
- Chrome extension makes it so easy to create quick videos.
- AI features like title suggestions and summaries are great.
- Editing could be more seamless.
- The Chrome app keeps having conflicts with my camera/microphone about access rights.
- They made downloads a premium feature now.
- The 5 minutes limit for free users.
Loom pricing
The commentary is based on 297 reviews from Loom Capterra reviews and Loom G2 reviews.
Loom offers a robust free plan with some limitations on recording length and storage, which many reviewers found adequate for casual use. However, frequent users generally felt the paid features, like unlimited recording and downloads, were worth the price for enhanced screen recording capabilities. Some considered the paid plans pricey, particularly for larger teams.
Users sentiment
See the Loom pricing page.
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Loom has a free plan.
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Loom has a free trial.
Starter
This plan includes 25 videos, 5 minute recording limit, screen recording and cam bubble, transcriptions, comments and emoji reactions.
Business
This plan includes unlimited videos, unlimited recording time, basic waveform editing, Loom branding removal, and upload and download videos.
Business + AI
This plan includes filler word and silence removal, auto-titles, summaries, chapters, AI workflows, and edit video by transcript.
Enterprise
This plan includes SSO (SAML) and SCIM (Okta), advanced content privacy, custom data retention policies, Zoom integration, Salesforce integration, and request email to view.
Loom alternatives
loom vs ZightMore focused on screenshots and annotations. Has a free plan with recordings up to 5 minutes. A Loom alternative growing slower with less momentum.Read more
loom vs VidyardMore sales and marketing focused. Geared towards slightly larger businesses. Has a smaller user base and is growing slower than Loom. Lower ratings on Glassdoor.Read more
Hippo VideoBetter for creating marketing, sales, and training videos. Offers AI-powered video generation from text and interactive elements. More positive pricing sentiment.Read more
ScreenPalBetter for users seeking interactive video features like quizzes. Offers a wider range of pricing plans catering to individual users. More affordable pricing plans. Has slightly more momentum, but slower employee growth. Generally rated higher.Read more
loom vs DescriptBetter for podcast and video editing. Transcription, audio and video editing, screen recording, and collaboration tools included. Higher rating on Glassdoor. Growing faster than Loom.Read more
KonveyBetter for gathering feedback and testimonials. More affordable pricing plans. Simpler user interface, but fewer features for video recording and editing. A Loom competitor focused on personalized video messaging.Read more
Loom FAQ
What is Loom and what does Loom do?
Loom is a video messaging platform that lets you record your screen, camera, or both and share recordings with a link. It simplifies communication, replacing lengthy emails and live meetings with quick video explanations, tutorials, or presentations. Loom integrates with platforms like Slack and offers editing, transcription, and engagement tools.
How does Loom integrate with other tools?
Loom integrates seamlessly with various tools to enhance productivity and streamline workflows. Key integrations include Slack, Gmail, Zoom, and other popular workplace platforms, enabling easy sharing and collaboration.
What the main competitors of Loom?
Loom's main competitors include Zight, Vidcast, Konvey, and Vimeo. These platforms offer similar video messaging and screen recording functionalities, catering to businesses seeking streamlined communication and collaboration tools. They often provide features like screen and webcam recording, sharing options, and integrations with other platforms.
Is Loom legit?
Yes, Loom is a legitimate and safe video messaging platform used by many businesses. It's known for its ease of use and useful features like screen and webcam recording, and integrations. However, some users have noted limitations with the free version and occasional technical issues.
How much does Loom cost?
Loom's pricing includes a free Starter plan, a Business plan at $15/user/month, a Business + AI plan at $20/user/month, and a custom-priced Enterprise plan. Is Loom worth it? The best plan depends on your video messaging needs and budget.
Is Loom customer service good?
Loom's customer service receives mixed reviews. While many users praise the support team's responsiveness and helpfulness, some have experienced slow response times or unresolved technical issues. A few users mention difficulty contacting support or navigating the knowledge base.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.