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Aligned description
Aligned is a customer collaboration platform designed for sales and customer success teams at mid-sized companies and enterprises. It provides a central digital space called a Digital Sales Room for sellers and buyers to interact, share content, and track progress throughout the sales cycle. This helps teams close deals faster, streamline onboarding, and improve customer engagement by offering a single source of truth for all stakeholders. Aligned also includes features like AI-powered insights and mutual action plans to further improve efficiency and collaboration.
Who is using Aligned?
Who is Aligned best for
Aligned is a customer collaboration platform ideal for mid-sized to enterprise B2B sales and customer success teams. It offers a centralized Digital Sales Room to streamline sales cycles and improve customer engagement. Users praise its ease of use and centralized information, while some note occasional glitches and the need for more intuitive UI/UX.
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Best for mid-sized companies and enterprises.
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Ideal for Finance, Retail, Manufacturing, Education, and more.
Aligned features
| Supported Aligned integrates with various tools, including Salesforce, HubSpot, and Zapier. |
| Supported Aligned provides dashboards and reporting features for real-time insights into KPIs. |
| Supported Aligned leverages AI to provide actionable insights for sales decisions. |
| Supported Aligned helps translate insights into action plans to improve work happiness. |
| Supported Aligned offers personalized microsites for sharing sales materials. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Aligned reviews
- Centralized Digital Sales Room for easy access to sales assets and prospect tracking.
- Superior customer experience during and after onboarding.
- Easy to create and customize deal rooms using templates.
- Positive feedback from both prospects and clients on the ease of use and centralized information.
- Excellent customer support, particularly from Harriet, who provides strategic guidance.
- Occasional glitches and buttons not working properly require contacting support.
- UI/UX could be more intuitive and user-friendly.
- Limited native integrations, although iframe integration is possible.
- Prospects can feel overwhelmed if presented with too much information at once in the Digital Sales Room.
- Manual updating of documentation can be time-consuming.
Aligned pricing
The commentary is based on 21 reviews from Aligned G2 reviews.
Aligned is praised for its value and reasonable pricing, especially considering its features and benefits. While some users mention limitations on the free plan, the general sentiment is positive about the paid plans offering good value for money. One reviewer explicitly mentions the "great price".
Users sentiment
See the Aligned pricing page.
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Aligned has a free plan.
Starter
Includes 3 rooms per seat, room analytics, personal domain, and secured room share.
Basic
Includes Starter features plus unlimited rooms, task manager, 5GB content storage, and prioritized customer support.
Pro
Includes Basic features plus Gong Integration, Section Templates, 1TB content storage, secured tabs, and group filters.
Enterprise
Includes Pro features plus CRM Integration, Aligned AI, internal comments, Manager's Dashboard, Advanced Content Analytics, Custom Domain, Dedicated Customer Success, SSO, Employee training, and Guaranteed SLAs.
Aligned alternatives
Zoho CRMBetter for larger businesses seeking comprehensive features and integrations. Has broader industry applicability but lacks the specialized Digital Sales Room focus. Growing faster than Aligned, making it a Zoho CRM competitor and alternative with strong momentum.Read more
ForwardHas broader ideal customer profile. It has grown faster than Aligned. It is rated higher than Aligned. An Aligned alternative, Forward helps manage the entire B2B sales process.Read more
HubSpot Sales HubBetter for contact, deal, and sales process management. A more user-friendly interface may be preferable for some. Offers more robust native integrations. More established, with generally positive customer reviews.Read more
Recapped.ioHas broader pricing options, including a free plan. Has a higher G2 rating and is growing faster. Better for managing complex, larger deals. Good customer service and ease of use are highlighted by users. A strong Recapped.io alternative.Read more
AlongBetter for managing complex B2B sales and improving buyer experience. Focuses on SaaS sales teams streamlining deals and onboarding. Offers insights into buyer behavior.Read more
FlowlaGrows faster than Aligned. Lacks AI-powered insights and mutual action plans. Suited for a broader range of industries.Read more
Aligned FAQ
What is Aligned and what does Aligned do?
Aligned is a customer collaboration platform for sales and customer success teams. It provides a central digital space, a Digital Sales Room, for sellers and buyers to interact, share content, and track progress, streamlining sales and improving customer engagement. It offers AI-powered insights and mutual action plans.
How does Aligned integrate with other tools?
Aligned integrates with Salesforce, HubSpot, and Zapier, allowing for streamlined workflows and data synchronization. This connectivity enables sales teams to leverage existing tools and centralize information within the Aligned platform.
What the main competitors of Aligned?
Aligned's main competitors include Flowla, Forward, Recapped.io, and Trumpet, all offering digital sales rooms and collaboration features. Zoho CRM and Enablix also offer overlapping functionality in CRM and content management, respectively, making them relevant alternatives.
Is Aligned legit?
Yes, Aligned is a legitimate customer collaboration platform. It's well-reviewed on G2 (4.8/5 stars), and users praise its centralized Digital Sales Room and excellent customer support. However, some users mention occasional glitches and a less-than-intuitive interface.
How much does Aligned cost?
Aligned pricing includes a free Starter plan, a Basic plan at $29, a Pro plan at $49, and a custom-priced Enterprise plan. Is Aligned worth it? The free plan offers basic features, making it a valuable tool for individuals and small teams seeking enhanced customer engagement.
Is Aligned customer service good?
Aligned's customer service receives positive feedback in reviews. Users highlight the helpfulness and responsiveness of the support team, especially Harriet, who is often mentioned for providing excellent and strategic guidance. While some users experienced minor technical glitches, support quickly resolved these issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.