Logo of HubSpot Sales Hub

HubSpot Sales Hub

Last updated on

Reviews

G2
4.4/5
(2482)
Capterra
4.5/5
(460)

HubSpot Sales Hub description

HubSpot Sales Hub is a sales software platform designed to help mid-sized and growing businesses streamline and automate their sales processes. It offers tools for managing contacts, tracking deals, sending emails, and analyzing sales performance. Its focus is on providing a user-friendly interface and a suite of integrated tools that work together seamlessly. HubSpot Sales Hub aims to improve sales efficiency, increase productivity, and drive revenue growth by providing a centralized system for managing all aspects of the sales pipeline.


Who is HubSpot Sales Hub best for

HubSpot Sales Hub is best suited for mid-sized, growing businesses seeking to streamline their sales processes. Users praise its user-friendly interface and seamless integration with other HubSpot tools. However, some users find the pricing can be expensive as they scale.

  • Ideal for mid-sized businesses.

  • A good fit for most industries.


HubSpot Sales Hub features

Type in the name of the feature or in your own words tell us what you need
Supported

HubSpot Sales Hub supports opportunity management: Ability to manage and track opportunities.

Supported

HubSpot Sales Hub supports workflow automation to automate sales workflows and tasks.

Supported

HubSpot Sales Hub allows sending, receiving and managing emails.

Supported

HubSpot Sales Hub offers email campaign performance tracking and analytics.

Supported

Hubspot Sales Hub allows the creation and automation of email sequences.

Supported

HubSpot Sales Hub offers storage for contact information and tracks communication history.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.37

Customer Service

Rather positive
+0.52

Ease of Use

Strongly positive
+0.82

Reliability and Performance

Neutral
+0.12

Ease of Implementation

Rather positive
+0.36

Scalability

Neutral
+0.05

HubSpot Sales Hub reviews

We've summarised 2942 HubSpot Sales Hub reviews (HubSpot Sales Hub GetApp reviews, HubSpot Sales Hub Software Advice reviews, HubSpot Sales Hub Capterra reviews and HubSpot Sales Hub G2 reviews) and summarised the main points below.

Pros of HubSpot Sales Hub
  • User-friendly interface praised for ease of navigation and use.
  • Seamless integration with other HubSpot tools, such as Marketing Hub, creating a unified ecosystem.
  • Robust automation features, including email sequences and workflows, that streamline sales tasks.
  • Comprehensive contact management system allows for detailed tracking of leads and customer interactions.
  • Powerful analytics and reporting capabilities provide valuable data insights to measure sales performance.
Cons of HubSpot Sales Hub
  • It can get expensive for small businesses if you need those extras, which can feel limiting as you scale.
  • Some users find that the mobile app can be clunky and difficult to use.
  • The reporting features are not as robust or customizable as some users would like.
  • There is no way to assign multiple contacts to a single deal.
  • Many users report issues with the software’s calling feature, experiencing dropped calls and connectivity problems.

HubSpot Sales Hub pricing

The commentary is based on 331 reviews from HubSpot Sales Hub Capterra reviews, HubSpot Sales Hub G2 reviews, HubSpot Sales Hub GetApp reviews and HubSpot Sales Hub Software Advice reviews.

HubSpot Sales Hub is praised for its robust features and user-friendly interface, but some users find the pricing structure expensive, especially for smaller businesses or accessing advanced features. However, many agree its value outweighs the cost.

Users sentiment

Rather negative
-0.37

See the HubSpot Sales Hub pricing page.


HubSpot Sales Hub alternatives

  • Logo of Salesforce Sales Cloud

    Salesforce Sales Cloud

    Better for enterprise companies. It has more momentum than HubSpot Sales Hub.
  • Logo of Groove, a Clari Company

    Groove, a Clari Company

    Better fit for larger businesses and integrates seamlessly with Salesforce. Groove is growing faster and users praise its ease of use and customer support.
  • Logo of DealLab

    DealLab

    DealLab is a more niche solution for mid-sized businesses, while HubSpot Sales Hub is generally more popular and better suited for growing businesses.
  • Logo of Salesloft

    Salesloft

    Salesloft is growing faster and is better for Software and IT companies.
  • Logo of Pipedrive

    Pipedrive

    Pipedrive is growing faster and is a better fit for small businesses.
  • Logo of Mailchimp All-in-One Marketing Platform

    Mailchimp All-in-One Marketing Platform

    More marketing focused HubSpot Sales Hub alternative.

HubSpot Sales Hub FAQ

  • What is HubSpot Sales Hub and what does HubSpot Sales Hub do?

    HubSpot Sales Hub is a sales software platform that helps businesses streamline and automate their sales processes. It offers tools for contact management, deal tracking, email automation, and sales performance analysis. HubSpot Sales Hub is designed for mid-sized businesses looking to improve sales efficiency and drive revenue growth.

  • How does HubSpot Sales Hub integrate with other tools?

    HubSpot Sales Hub integrates seamlessly with other tools, most notably its own suite of marketing, service, and CMS software, creating a unified ecosystem.

  • What the main competitors of HubSpot Sales Hub?

    Top HubSpot Sales Hub competitors include Salesforce Sales Cloud, Groove, DealLab, Salesloft, and Pipedrive. These alternatives offer a range of features like sales automation, contact management, and analytics to help businesses streamline their sales processes and boost revenue.

  • Is HubSpot Sales Hub legit?

    HubSpot Sales Hub is a safe and legitimate sales software platform. It's highly rated on platforms like G2 and Capterra, with users praising its user-friendly interface and automation features. HubSpot Sales Hub is a popular choice for businesses seeking to streamline sales processes and improve efficiency.

  • How much does HubSpot Sales Hub cost?

    HubSpot Sales Hub doesn't offer fixed pricing plans. To get pricing details for Professional and Enterprise plans, you'll need to contact HubSpot's sales team directly.

  • Is HubSpot Sales Hub customer service good?

    HubSpot Sales Hub users praise the customer support, responsiveness, and helpfulness of the support team. The comprehensive knowledge base and training resources contribute to a positive customer service experience. However, some users find the support team's product knowledge to be lacking for more technical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.