Logo of ChatGPT

ChatGPT

Last updated on

Company health

Employee growth
174% increase in the last year
Web traffic
1% decrease in the last quarter
Financing
June 2024 - $22B

Reviews

G2
4.7/5
(547)
Capterra
4.6/5
(50)
Glassdoor
4.3/5
(50)

ChatGPT description

ChatGPT is an AI chatbot that gives you instant answers and helps with creative tasks like writing emails or generating ideas. Think of it like a super-smart assistant who can understand your questions and provide helpful information or even craft different kinds of text for you. ChatGPT is made by OpenAI and can be used by anyone, from individuals to entire companies.


Who is ChatGPT best for

ChatGPT is a versatile AI chatbot suitable for individuals and businesses looking for help with various tasks, such as writing different types of content, getting instant answers to questions, and generating creative ideas. While users appreciate its user-friendliness, versatility, and constant learning, some have noted occasional slow response times and the need for fact-checking.

  • ChatGPT is a good fit for companies of all sizes.

  • ChatGPT has applications across a wide range of industries, including healthcare, finance, education, and more.


ChatGPT features

Type in the name of the feature or in your own words tell us what you need
Supported

ChatGPT allows users to create and use templates.

Supported

ChatGPT enables building chatbots that automate conversations and provide instant responses.

Supported

ChatGPT suggests code completions based on context and code patterns.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.41

Customer Service

Rather positive
+0.53

Ease of Use

Strongly positive
+0.94

Reliability and Performance

Neutral
-0.29

Ease of Implementation

Strongly positive
+0.93

Scalability

Rather positive
+0.5

ChatGPT reviews

We've summarised 597 ChatGPT reviews (ChatGPT Capterra reviews and ChatGPT G2 reviews) and summarised the main points below.

Pros of ChatGPT
  • ChatGPT is highly versatile, capable of handling various tasks like writing, coding, and translation.
  • It excels at generating creative content, including stories, poems, and scripts.
  • The user-friendly interface makes it easy to interact with and understand.
  • ChatGPT is constantly learning and improving based on user interactions and feedback.
  • The ability to save and organize conversations allows for easy reference and project management.
Cons of ChatGPT
  • ChatGPT can be slow to generate responses, especially during peak hours.
  • Occasional inaccuracies and "hallucinations" in responses require fact-checking.
  • The free version has limited features and access to older data.
  • Token limits can be restrictive for complex tasks and lengthy outputs.
  • The mobile app has limited functionality compared to the web version.

ChatGPT pricing

The commentary is based on 97 reviews from ChatGPT Capterra reviews and ChatGPT G2 reviews.

ChatGPT offers both free and paid plans. While users appreciate the free version's capabilities, many find the paid version's features, such as GPT-4 access and plugins, to be valuable but expensive for individual users.

Users sentiment

Rather negative
-0.41

See the ChatGPT pricing page.


ChatGPT alternatives

  • Logo of Claude

    Claude

    Not a good fit for enterprise customers. It's growing faster and is considered easier to use. Users love the natural-sounding output and accurate responses. However, they dislike the limited free usage and lack of real-time data integration.
  • Logo of Stack Overflow for Teams

    Stack Overflow for Teams

    Better for teams who need a centralized knowledge base focused on technical documentation and code sharing. It is a better fit for software development teams. However, it has less positive user reviews and slower growth.
  • Logo of Cody

    Cody

    More focused on business users and is growing faster. It's a better fit for smaller companies.
  • Logo of Writecream

    Writecream

    More focused on marketing and sales content creation. It's a better fit for small businesses. Users praise the intuitive interface and SEO features but find the credit system limiting.
  • Logo of Gemini

    Gemini

    More focused on seamless integration with Google services. It is considered more affordable. However, it is in its early stages of development and may lack some features.
  • Logo of Poe

    Poe

    Not a good fit for enterprise customers. Offers a wider selection of AI models. Users report a confusing pricing structure and poor customer support.

ChatGPT FAQ

  • What is ChatGPT and what does ChatGPT do?

    ChatGPT is an AI chatbot developed by OpenAI that provides instant answers and assists with creative tasks like writing and idea generation. It understands your questions and offers helpful information or generates different text formats. ChatGPT is a versatile tool suitable for both individuals and businesses.

  • How does ChatGPT integrate with other tools?

    ChatGPT offers integrations through its API, allowing developers to connect it with apps, websites, or tools to enhance functionality.

  • What the main competitors of ChatGPT?

    ChatGPT's main competitors include AI chatbots and assistants like Claude, Poe, and Gemini. These alternatives offer similar features for tasks like text generation, coding, and question answering, each with unique strengths and weaknesses.

  • Is ChatGPT legit?

    ChatGPT is a widely used AI chatbot considered generally safe for users. It's important to remember that while ChatGPT is a helpful tool, it's essential to verify any information it provides, especially for critical tasks.

  • How much does ChatGPT cost?

    There is no pricing information available for ChatGPT.

  • Is ChatGPT customer service good?

    Based on the reviews, ChatGPT's customer support receives generally positive feedback, with users highlighting its responsiveness and helpfulness in addressing their concerns.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.