ChatGPT is an AI chatbot that gives you instant answers and helps with creative tasks like writing emails or generating ideas. Think of it like a super-smart assistant who can understand your questions and provide helpful information or even craft different kinds of text for you. ChatGPT is made by OpenAI and can be used by anyone, from individuals to entire companies.
Who is ChatGPT best for
ChatGPT is a versatile AI chatbot suitable for individuals and businesses looking for help with various tasks, such as writing different types of content, getting instant answers to questions, and generating creative ideas. While users appreciate its user-friendliness, versatility, and constant learning, some have noted occasional slow response times and the need for fact-checking.
ChatGPT is a good fit for companies of all sizes.
ChatGPT has applications across a wide range of industries, including healthcare, finance, education, and more.
ChatGPT features
Type in the name of the feature or in your own words tell us what you need
Supported
ChatGPT allows users to create and use templates.
Supported
ChatGPT enables building chatbots that automate conversations and provide instant responses.
Supported
ChatGPT suggests code completions based on context and code patterns.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather negative
-0.41
Customer Service
Rather positive
+0.53
Ease of Use
Strongly positive
+0.94
Reliability and Performance
Neutral
-0.29
Ease of Implementation
Strongly positive
+0.93
Scalability
Rather positive
+0.5
ChatGPT reviews
We've summarised 597 ChatGPT reviews (ChatGPT Capterra reviews and ChatGPT G2 reviews) and
summarised the main points below.
Pros of ChatGPT
ChatGPT is highly versatile, capable of handling various tasks like writing, coding, and translation.
It excels at generating creative content, including stories, poems, and scripts.
The user-friendly interface makes it easy to interact with and understand.
ChatGPT is constantly learning and improving based on user interactions and feedback.
The ability to save and organize conversations allows for easy reference and project management.
Cons of ChatGPT
ChatGPT can be slow to generate responses, especially during peak hours.
Occasional inaccuracies and "hallucinations" in responses require fact-checking.
The free version has limited features and access to older data.
Token limits can be restrictive for complex tasks and lengthy outputs.
The mobile app has limited functionality compared to the web version.
ChatGPT pricing
The commentary is based on 97 reviews from ChatGPT Capterra reviews and ChatGPT G2 reviews.
ChatGPT offers both free and paid plans. While users appreciate the free version's capabilities, many find the paid version's features, such as GPT-4 access and plugins, to be valuable but expensive for individual users.
Not a good fit for enterprise customers. It's growing faster and is considered easier to use. Users love the natural-sounding output and accurate responses. However, they dislike the limited free usage and lack of real-time data integration.
Stack Overflow for Teams
Better for teams who need a centralized knowledge base focused on technical documentation and code sharing. It is a better fit for software development teams. However, it has less positive user reviews and slower growth.
Cody
More focused on business users and is growing faster. It's a better fit for smaller companies.
Writecream
More focused on marketing and sales content creation. It's a better fit for small businesses. Users praise the intuitive interface and SEO features but find the credit system limiting.
Gemini
More focused on seamless integration with Google services. It is considered more affordable. However, it is in its early stages of development and may lack some features.
Poe
Not a good fit for enterprise customers. Offers a wider selection of AI models. Users report a confusing pricing structure and poor customer support.
ChatGPT FAQ
What is ChatGPT and what does ChatGPT do?
What is ChatGPT and what does ChatGPT do?
ChatGPT is an AI chatbot developed by OpenAI that provides instant answers and assists with creative tasks like writing and idea generation. It understands your questions and offers helpful information or generates different text formats. ChatGPT is a versatile tool suitable for both individuals and businesses.
How does ChatGPT integrate with other tools?
How does ChatGPT integrate with other tools?
ChatGPT offers integrations through its API, allowing developers to connect it with apps, websites, or tools to enhance functionality.
What the main competitors of ChatGPT?
What the main competitors of ChatGPT?
ChatGPT's main competitors include AI chatbots and assistants like Claude, Poe, and Gemini. These alternatives offer similar features for tasks like text generation, coding, and question answering, each with unique strengths and weaknesses.
Is ChatGPT legit?
Is ChatGPT legit?
ChatGPT is a widely used AI chatbot considered generally safe for users. It's important to remember that while ChatGPT is a helpful tool, it's essential to verify any information it provides, especially for critical tasks.
How much does ChatGPT cost?
How much does ChatGPT cost?
There is no pricing information available for ChatGPT.
Is ChatGPT customer service good?
Is ChatGPT customer service good?
Based on the reviews, ChatGPT's customer support receives generally positive feedback, with users highlighting its responsiveness and helpfulness in addressing their concerns.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.