ChatGPT vs Claude
ChatGPT and Claude are both powerful AI chatbots catering to diverse needs. ChatGPT is better suited for creative tasks, general inquiries, and broader accessibility. Claude excels in tasks requiring complex reasoning, coding, and deeper analysis.
At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.
This comparison was created by analysing 620 reviews and 60 websites, saving 3 hours, 56 minutes of reading.
About
Summary
Relative strengths of ChatGPT (compared to Claude)
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Stronger creative writing capabilities.
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Wider accessibility and device compatibility.
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More extensive integrations and readily available plugins.
Relative weaknesses of ChatGPT (compared to Claude)
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Less adept at complex reasoning and coding compared to Claude.
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Potential for inaccuracies and "hallucinations" in responses.
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Limited free tier usage with restrictions.
Who is using ChatGPT and Claude?
Who should use ChatGPT VS. Claude
ChatGPT is a versatile AI chatbot ideal for individuals and businesses seeking help with creative tasks, information retrieval, and problem-solving. Users praise its versatility and creative content generation capabilities. However, some have noted occasional inaccuracies and slow response times. ChatGPT excels at tasks like writing, coding, and translation, making it a valuable tool for various applications.
Claude is a versatile AI assistant ideal for small to medium businesses. Users praise its natural language processing, summarization, and coding capabilities. However, some have noted limitations in its free version and occasional inaccuracies in translations. It's a strong option for those seeking an AI tool to boost productivity and content creation.
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Ideal for small, medium, and large businesses seeking AI assistance.
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Highly versatile and suitable for various sectors, including Healthcare, Finance, Retail, and Technology.
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Best fit for small to medium-sized businesses.
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Suitable for various industries, but no specific industry fit identified.
ChatGPT and Claude features
- Internal chatNot supported
ChatGPT is not designed to facilitate internal chat between users. It is focused on individual user interaction.
Not supportedClaude AI does not support internal chat functionality.
- Live chatPartially supported
ChatGPT supports live chat with website visitors through integrations with platforms like Social Intents. It offers features such as real-time interaction, video and screen sharing, human handoff, and file sharing.
Not supportedClaude AI, while capable of real-time interaction and customer support, is not designed as a traditional live chat tool for websites. It excels in specific use cases within predefined contexts, rather than general website visitor interaction.
- Function GenerationNot supported
ChatGPT does not generate complete new functions based on prompts, it relies on predefined functions and their signatures.
SupportedClaude AI can generate code based on user prompts, including explaining existing code, updating code for efficiency, and identifying potential errors in code. This makes it capable of generating complete functions based on prompts.
- Live code sharingPartially supported
ChatGPT supports live code sharing through integration with VS Code and the Codeulator plugin.
Not supportedAlthough Claude offers features for code execution, analysis, and sharing AI-generated content including code snippets, it does not explicitly support live code sharing like in traditional IDEs. Therefore, it does not satisfy the requirement.
- Search FunctionalitySupported
ChatGPT offers robust search functionality including web search and chat history search.
Partially supportedAlthough Claude does not have inherent search capabilities, external tools and custom functions can be utilized to enable internet searches, offering a workaround for this feature.
- File sharingSupported
ChatGPT allows users to upload a variety of file types, including text files, spreadsheets, presentations, documents, and images. Supported formats include `.txt`, `.pdf`, `.jpg`, `.png`, `.docx`, `.xlsx`, `.pptx`, and more. Users can upload files directly from their devices or from connected cloud storage services such as Google Drive, Microsoft OneDrive, and SharePoint.
SupportedClaude AI allows users to upload various files including PDF, DOCX, CSV, TXT, HTML and more directly into the chat interface for analysis and context.
Qualities
- Value and Pricing Transparency-0.41Rather negative sentiment-0.2Neutral sentiment
- Customer Service+0.53Rather positive sentimentNo data
- Ease of Use+0.94Strongly positive sentiment+1Strongly positive sentiment
- Reliability and Performance-0.29Neutral sentiment+0.6Rather positive sentiment
- Ease of Implementation+0.93Strongly positive sentiment+0Neutral sentiment
- Scalability+0.5Rather positive sentiment-1Strongly negative sentiment
User sentiment
ChatGPT and Claude review insights
Users love
- ChatGPT is highly versatile, capable of handling various tasks like writing, coding, and translation.
- It excels at generating creative content, including stories, poems, and scripts.
- The user-friendly interface makes it easy to interact with and understand.
- ChatGPT is constantly learning and improving based on user interactions and feedback.
- The ability to save and organize conversations allows for easy reference and project management.
- Excellent for translating idioms and achieving fluency in multiple languages.
- Natural-sounding discourse and summarization capabilities.
- User-friendly and accurate for various tasks, including translation and summarization.
- Contextual and engaging conversational style.
- Accurate responses and acknowledges limitations.
- Effective for data analysis and code generation.
- Intuitive interface and user experience.
- Strong performance in creative writing and text rewriting.
- Ability to recall past conversations and incorporate context.
- Seamless integration with platforms like Slack.
Users dislike
- ChatGPT can be slow to generate responses, especially during peak hours.
- Occasional inaccuracies and "hallucinations" in responses require fact-checking.
- The free version has limited features and access to older data.
- Token limits can be restrictive for complex tasks and lengthy outputs.
- The mobile app has limited functionality compared to the web version.
- Odd or inaccurate translation choices, typical of LLMs.
- Limited free usage with restrictions compared to paid plans.
- Lacks real-time data integration.
- Free version has limitations.
- Does not summarize links effectively.
- Limited API integrations for additional functionalities.
- Free usage limits can be reached quickly, especially for demanding tasks.
- Occasional issues summarizing large files, particularly those exceeding 10,000 words.
- Limited availability outside specific regions.
- Occasional unavailability or downtime.
ChatGPT and Claude Ratings
G24.7/5(557)
Capterra4.6/5(50)
Glassdoor4.3/5(50)
- G24.7/5(28)
- Glassdoor4.4/5(8)
Company health
Employee growth
Web traffic
Financing
How does ChatGPT's file sharing compare to Claude's for diverse file types?
Which AI assistant provides more reliable performance, ChatGPT or Claude?
What are the advantages of ChatGPT?
What are the disadvantages of ChatGPT?
Alternatives to ChatGPT and Claude
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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