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Zoom Workplace description
Zoom Workplace is an all-in-one platform designed to streamline communication and boost productivity for modern teams. It combines video conferencing, chat, phone, email, calendar, and AI-powered features like meeting summaries and message composition. Collaboration tools like whiteboarding, note-taking, and task management are also included. Additionally, Zoom Workplace offers solutions for hybrid work environments, such as desk reservations, visitor management, and digital signage.
Who is Zoom Workplace best for
Zoom Workplace is a versatile communication and collaboration platform ideal for businesses of all sizes, especially those experiencing rapid growth. Users praise its user-friendly interface and seamless integration with popular work tools. While some users find the initial setup challenging for larger teams and dislike the limitations on group meeting times, the platform is generally praised for its comprehensive features and ease of use.
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Zoom Workplace is a good fit for businesses of all sizes, especially those with remote or hybrid work environments.
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Zoom Workplace is a great option for industries like Healthcare, Finance, Media & Entertainment, and Software & IT, offering tailored features to suit their needs.
Zoom Workplace features
| Supported Zoom Workplace supports the ability to have a text-based conversation in real-time during meetings. |
| Supported Zoom Workplace supports screen sharing natively. |
| Supported Zoom Workplace supports sending messages to colleagues. |
| Supported Zoom Scheduler allows booking appointments and group meetings. |
| Supported Zoom offers a built-in collaborative whiteboard during meetings. |
| Supported Zoom allows file sharing during meetings and via cloud storage integrations. |
| Supported Zoom Workplace allows users to schedule meetings for a future date and time. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Zoom Workplace reviews
We've summarised 2548 Zoom Workplace reviews (Zoom Workplace G2 reviews) and summarised the main points below.
- The annotation tools are especially helpful.
- User-friendly interface makes navigation simple.
- Seamlessly connects with applications like Google Workspace and Microsoft Office.
- Offers diverse tools, including HD video conferencing and breakout rooms.
- Occasional technical issues can disrupt meetings.
- Time restrictions on group meetings hinder effectiveness.
- Initial setup can be challenging for larger organizations.
- Some advanced tools require additional training.
Zoom Workplace pricing
The commentary is based on 567 reviews from Zoom Workplace G2 reviews.
Zoom Workplace offers a free plan with limited meeting durations, which is a popular choice for short meetings. However, many users highlight the need to upgrade to paid plans for longer meetings and additional features, with some expressing concerns about the cost for advanced functionalities and larger teams.
Users sentiment
Zoom Workplace alternatives
Webex
More suitable for retail and manufacturing. Has experienced a slight decline in employee growth.
Notion
Better for project documentation and knowledge management. It has more momentum and is a better fit for e-commerce and retail. However, it has a less intuitive interface that demands a steeper learning curve.
Dialpad Ai Meetings
Has more momentum and broader industry application. Easier to implement but less scalable.
Skype
More affordable with positive pricing sentiment. It's a widely recognized platform with high-quality audio and video suitable for one-on-one calls. However, users report frequent lag and call drops.
Rocket.Chat
Better for companies focused on data security. It is growing faster and has a more flexible pricing structure.
ClickUp
ClickUp is a much broader work management platform, encompassing project management, while Zoom Workplace focuses on communication and collaboration. ClickUp has a more positive pricing sentiment and is growing faster.
Zoom Workplace FAQ
What is Zoom Workplace and what does Zoom Workplace do?
Zoom Workplace is a comprehensive platform for modern teams to communicate and collaborate effectively. It unifies video conferencing, chat, phone, email, and calendar functionalities. Zoom Workplace is known for its user-friendly interface and features like whiteboarding and meeting summaries, making it ideal for businesses embracing hybrid work models.
How does Zoom Workplace integrate with other tools?
Zoom Workplace seamlessly integrates with popular applications such as Google Workspace and Microsoft Office, enhancing its functionality and user experience. This integration allows for streamlined workflows, data synchronization, and improved collaboration across different platforms.
What the main competitors of Zoom Workplace?
Zoom Workplace competitors include other popular platforms like Microsoft Teams, Google Workspace, Slack, and Cisco Webex. These alternatives offer similar features for video conferencing, team messaging, and online collaboration.
Is Zoom Workplace legit?
Yes, Zoom Workplace is a legitimate and popular platform. It's used by many businesses for its video conferencing, messaging, and collaboration tools. However, some users find the pricing to be on the higher side.
How much does Zoom Workplace cost?
There is no pricing information available for Zoom Workplace.
Is Zoom Workplace customer service good?
Based on the reviews, Zoom Workplace customer service receives mixed feedback. While some users praise the responsive and helpful support team, others express frustration with slow response times and difficulty reaching a live representative.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.