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Zoom Workplace

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Last updated on

Company health

Employee growth
7% increase in the last year
Web traffic
20% increase in the last quarter

Ratings

G2
4.5/5
(2548)

Zoom Workplace description

Zoom Workplace is an all-in-one platform designed to streamline communication and boost productivity for modern teams. It combines video conferencing, chat, phone, email, calendar, and AI-powered features like meeting summaries and message composition. Collaboration tools like whiteboarding, note-taking, and task management are also included. Additionally, Zoom Workplace offers solutions for hybrid work environments, such as desk reservations, visitor management, and digital signage.


What companies are using Zoom Workplace?

OctoGate IT Security Systems GmbH is using Zoom Workplace
OctoGate IT Security Systems GmbH
TechSmith is using Zoom Workplace
TechSmith
Zapier is used by OctoGate IT Security Systems GmbH, TechSmith.

Who is using Zoom Workplace?


Who is Zoom Workplace best for

Zoom Workplace is a robust platform that brings teams together through video conferencing, chat, and more. We find that the seamless integration with tools like Google Workspace and Microsoft Office is a major plus. Users love the annotation tools and user-friendly interface, making it simple to navigate. It's a solid choice for businesses looking to streamline communication, though some users have noted occasional technical issues and challenges with the initial setup.

  • Perfect for companies of any size, from startups to large enterprises, seeking a comprehensive communication hub.

  • Great for healthcare, wellness, and pharma, ensuring secure, compliant communication and collaboration.


Zoom Workplace features

Supported

Meetings: Brings teams together with video conferencing.

Supported

Team Chat: Boosts team collaboration with instant messaging, file sharing, and more.

Supported

Phone: Modernizes your business phone system.

Supported

Mail & Calendar: Helps you stay on top of your daily emails and calendar events.

Supported

Scheduler: Streamlines scheduling by eliminating the back and forth of traditional appointment booking.

Supported

Whiteboard: Unleashes creativity and collaborative brainstorming with digital whiteboards.

Supported

Clips: Shortens meeting times and enhances team alignment with quick video messages and screen recordings.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.25

Customer Service

Neutral
+0.18

Ease of Use

Strongly positive
+0.88

Reliability and Performance

Neutral
+0.28

Ease of Implementation

Rather positive
+0.42

Scalability

Rather positive
+0.57

Zoom Workplace reviews

We've summarised 2548 Zoom Workplace reviews (Zoom Workplace G2 reviews) and summarised the main points below.

Pros of Zoom Workplace
  • The annotation tools are especially helpful.
  • User-friendly interface makes navigation simple.
  • Seamlessly connects with applications like Google Workspace and Microsoft Office.
  • Offers diverse tools, including HD video conferencing and breakout rooms.
Cons of Zoom Workplace
  • Occasional technical issues can disrupt meetings.
  • Time restrictions on group meetings hinder effectiveness.
  • Initial setup can be challenging for larger organizations.
  • Some advanced tools require additional training.

Zoom Workplace pricing

The commentary is based on 582 reviews from Zoom Workplace G2 reviews.

We find that Zoom Workplace is generally considered affordable for its features, particularly the free version. However, some users feel the paid plans and add-ons for cloud storage or longer meeting durations are expensive, especially for smaller businesses or individual users.

Users sentiment

Neutral
-0.25

See the Zoom Workplace pricing page.


Zoom Workplace alternatives


Zoom Workplace FAQ

  • What is Zoom Workplace and what does Zoom Workplace do?

    We find Zoom Workplace to be a comprehensive platform that streamlines communication and enhances productivity. It integrates video conferencing, chat, phone, and email with collaborative tools like whiteboarding and task management. It's designed to support modern, hybrid work environments.

  • How does Zoom Workplace integrate with other tools?

    We find Zoom Workplace seamlessly connects with popular applications like Google Workspace and Microsoft Office. This integration enhances productivity by allowing users to access and share files, calendars, and other essential tools directly within the Zoom platform.

  • What the main competitors of Zoom Workplace?

    We find Zoom Workplace competes with similar all-in-one platforms like Google Workspace and Lark. It also faces competition from focused video conferencing solutions like Amazon Chime and Dialpad Ai Meetings. For online classrooms, Blackboard Collaborate is a strong alternative.

  • Is Zoom Workplace legit?

    Yes, Zoom Workplace is a legitimate and widely used platform. While some users have reported technical issues and difficulties with the initial setup, it's generally considered a reliable option for businesses seeking a comprehensive communication and collaboration solution. We find its range of features and integrations particularly valuable.

  • How much does Zoom Workplace cost?

    Zoom Workplace pricing is unavailable. We recommend checking their website or contacting their sales team for the most up-to-date pricing information.

  • Is Zoom Workplace customer service good?

    We find that Zoom Workplace customer service receives mixed reviews. While some users mention helpful support and quick responses, others express frustration with slow response times and difficulty reaching support agents. So, while the service may be helpful in some instances, it seems inconsistent overall.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.