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PostHog description
PostHog is an all-in-one product development platform. It helps you understand user behavior, run A/B tests, and manage features. With tools like session recording and product analytics, PostHog helps you build better products. It's open-source, scalable for any size team, and offers a generous free tier.
What companies are using PostHog?
Who is PostHog best for
PostHog is an open-source product development platform ideal for small to mid-sized businesses. It offers session recording, A/B testing, and feature flags. Users praise its easy setup and insightful session recordings but note some documentation inconsistencies. The generous free tier makes it accessible, especially for teams seeking an affordable, customizable solution.
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Best for small to medium-sized businesses seeking an all-in-one product development platform.
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Suitable for software developers or product teams.
PostHog features
| Supported PostHog offers comprehensive website analytics, including traffic and user behavior insights. |
| Supported PostHog supports funnel analysis, allowing tracking of user progress and identification of drop-off points. |
| Supported PostHog offers session recordings to replay user interactions. |
| Supported PostHog supports A/B testing, including A/B/n testing, with tools for experiment creation, variant management, and result analysis. |
| Supported PostHog supports feature flag targeting with various conditions like groups, pages, and machines. |
| Supported PostHog supports defining and using user properties for segmentation via person properties. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
PostHog reviews
We've summarised 517 PostHog reviews (PostHog G2 reviews) and summarised the main points below.
- Easy to set up and integrate with websites.
- Excellent session recording for understanding user behavior.
- The generous free tier makes it accessible for various projects.
- Open-source nature allows for self-hosting and customization.
- The self-hosted version lacks some features, like multi-domain monitoring.
- Documentation can have duplicate or outdated information.
- Community support could be more responsive.
- Large JS bundle size impacts website performance.
PostHog pricing
The commentary is based on 119 reviews from PostHog G2 reviews.
PostHog offers a generous free tier suitable for startups and small projects. Many reviewers appreciate its reasonable pricing, particularly the pay-as-you-go model based on event volume. However, some find the pricing structure complex and session recording costs potentially high for certain use cases. Self-hosting is also a popular cost-effective option.
Users sentiment
See the PostHog pricing page.
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PostHog has a free plan.
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PostHog has a free trial.
Free
Generous monthly free tier, Community support, 1 project, 1-year data retention, Unlimited team members
Starts at $0/mo
Generous free monthly tier, Usage-based pricing, Standard support, 6 projects, 7-year data retention, Unlimited team members
From $2,000/mo
SAML SSO, Custom MSA, Dedicated support, Training & onboarding, Advanced permissions, Audit logs, Unlimited project, Custom data retention, Unlimited team members
PostHog alternatives
posthog vs Google AnalyticsBetter for marketing and website analysis. Free to use. Broader industry applicability.Read more
posthog vs VWO TestingMore focused on website optimization and A/B testing for marketing and conversion rate optimization. Has broader industry applicability, including healthcare, e-commerce, retail, education, and more. Is growing slower and has more established brand recognition among enterprise clients.Read more
posthog vs MixpanelMore focused on marketing and advertising. A PostHog alternative better for e-commerce and software businesses. Has significantly less momentum than PostHog. Lower ratings on Glassdoor.Read more
posthog vs Amplitude AnalyticsBetter fit for established businesses in finance, e-commerce, or media. Has slower momentum compared to PostHog, a PostHog alternative and competitor. Users appreciate real-time data and filtering capabilities but find some features confusing.Read more
Heap | by ContentsquareBetter fit for medium and large businesses. Focuses on retroactive analytics and underlying data access. Caters to SaaS, healthcare, financial services, and ecommerce. Has slower momentum.Read more
ZipyBetter for error monitoring and debugging. Focuses on session replays, error tracking, and product analytics. More suitable for mid-sized companies. A PostHog alternative and competitor.Read more
PostHog FAQ
What is PostHog and what does PostHog do?
PostHog is an open-source product analytics platform offering session recording, feature flags, A/B testing, and more. It helps product teams understand user behavior and build better products. PostHog is scalable and provides a generous free tier, making it suitable for various team sizes.
How does PostHog integrate with other tools?
PostHog integrates with tools through its API and pre-built integrations. It connects with platforms like Slack, Zapier, and Segment, enabling data sharing and workflow automation. Furthermore, its open-source nature allows custom integrations.
What the main competitors of PostHog?
PostHog competes with product analytics and experimentation platforms like Amplitude, Mixpanel, and Heap. It also faces competition from feature flagging tools like LaunchDarkly and Optimizely, and session recording tools like Hotjar. As an open-source platform, it offers a cost-effective alternative to these commercial products.
Is PostHog legit?
PostHog is a legitimate and safe platform. User reviews praise its ease of setup, session recording, and generous free tier. The open-source nature also adds to its credibility, allowing for community contributions and scrutiny. For further validation, you can examine their positive ratings on G2 and Glassdoor.
How much does PostHog cost?
PostHog's pricing includes a free plan and a usage-based plan starting at $0/month. For enterprise needs, custom pricing starts from $2,000/month. Several add-ons like Person profiles and Data pipelines offer a free tier with usage-based pricing beyond the limit. Is PostHog worth it for your product analytics needs? Consider their free options and scaling costs as your usage grows.
Is PostHog customer service good?
PostHog's customer support receives mixed reviews. While some users praise the helpful and friendly support team and quick responses via Slack, others mention delayed responses or difficulty finding needed information in the documentation or support hub. A few users also express that the community support could be improved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.