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Thryv description
Thryv is a cloud-based software platform designed to help small businesses manage their operations and customer interactions. It offers a suite of tools including CRM, marketing automation, online appointment scheduling, payment processing, and reputation management. Thryv aims to centralize all essential business functions in one place, simplifying tasks such as communication, scheduling, invoicing, and marketing. This allows small business owners to improve efficiency, save time, and focus on growth.
Who is Thryv best for
Thryv is a cloud-based platform ideal for small businesses needing CRM, marketing automation, scheduling, payments, and reputation management in one place. Users love its centralized system and social media tools. However, some report billing issues and glitches with Thryv Pay. Consider alternatives like Keap or SuiteDash if these are critical concerns.
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Best fit for small businesses seeking an all-in-one solution.
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Suitable for most industries, especially retail, hospitality, and professional services.
Thryv features
| Supported Thryv supports various payment methods like credit cards, debit cards, ACH, and wallet payments securely with ThryvPay. |
| Supported Thryv supports creating and sending targeted email campaigns to subscribers. |
| Supported Thryv offers tools for managing online listings, monitoring and responding to reviews, and generating new reviews. |
| Supported Thryv offers appointment scheduling with online booking, automated reminders, calendar syncing, and flexible scheduling. |
| Supported Thryv automates email and SMS marketing and integrates with social media for posting. |
| Supported Thryv offers scheduling, publishing, and analytics tools for managing social media. |
| Supported Thryv supports contact management, marketing automation, and likely lead management. Sales automation is less clear. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Thryv reviews
We've summarised 951 Thryv reviews (Thryv GetApp reviews, Thryv Software Advice reviews, Thryv TrustPilot reviews, Thryv Capterra reviews and Thryv G2 reviews) and summarised the main points below.
- The centralized platform for managing various business functions is a big plus.
- Thryv is praised for its robust social media management capabilities.
- Automated appointment reminders are highly appreciated by users.
- Customer support is generally friendly and helpful during the initial setup process.
- Thryv Pay has a lot of bugs and issues.
- Many users report billing problems and unauthorized charges.
- Customer support can be unresponsive, especially regarding cancellations.
- Some features, like the mobile app, are slow and glitchy.
Thryv pricing
The commentary is based on 117 reviews from Thryv Capterra reviews, Thryv G2 reviews, Thryv GetApp reviews, Thryv Software Advice reviews and Thryv TrustPilot reviews.
Thryv's pricing is a significant concern for many users. While some find the features valuable, many consider it expensive, especially for small businesses. Others report unexpected charges, billing difficulties, and a lack of transparency regarding contract terms and fees.
Users sentiment
See the Thryv pricing page.
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Thryv has a free plan.
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Thryv has a free trial.
Essential Bundle
Get the basics. Get your day-to-day humming with core tools that help make growing and running your business a breeze.
Growth Bundle
Level up your brand. Stand out from the crowd with advanced tools designed to elevate your brand and your online presence.
Ultimate Bundle
Maximize your success. Take your business to new heights with award-winning software optimized to grow at scale.
Thryv alternatives
KeapBetter for e-commerce businesses. Has strong marketing automation and sales processes. Growing faster in terms of web traffic, but shows a decline in employee growth. Users praise customer support and automation, but find it initially difficult to use.Read more
thryv vs Brevo Sales PlatformMore focused on sales process management and automation. Offers a free plan, unlike Thryv. Good for aligning sales and marketing.Read more
Housecall ProBetter fit for businesses focused on field services, particularly in the home services industry. It has stronger momentum in terms of website traffic and employee growth. Users highlight the excellent customer support and integrated sales pipeline. However, note the reported slowness and limitations of the mobile app. A Thryv competitor and alternative.Read more
JobberBetter suited for home service businesses. Grows much faster than Thryv. More affordable pricing plans.Read more
Service FusionBetter fit for businesses with field technicians. Website traffic is growing faster.Read more
FreshBooksBetter for businesses focused on accounting and financial management. A Thryv alternative specializing in invoicing, expense tracking, and online payments. FreshBooks has significantly more website traffic growth but slower employee growth.Read more
Thryv FAQ
What is Thryv and what does Thryv do?
Thryv is an all-in-one business management software for small businesses. It offers CRM, marketing automation, online scheduling, payment processing, and reputation management tools. Thryv centralizes essential business functions to improve efficiency and streamline workflows.
How does Thryv integrate with other tools?
Thryv integrates with various tools to enhance its functionality. It connects with popular accounting software, payment gateways, and marketing platforms. Additionally, Thryv offers an open API for custom integrations.
What the main competitors of Thryv?
Top Thryv alternatives include Keap, SuiteDash, and Birdeye. Keap offers similar CRM and marketing automation, while SuiteDash provides a broader suite of business management tools. Birdeye focuses on online reputation and customer experience management. Other competitors include HubSpot Marketing Hub and ActiveCampaign.
Is Thryv legit?
Thryv is a legitimate business management software. However, user reviews suggest some caution. While many praise its all-in-one features and social media tools, others report billing issues and unresponsive customer support, particularly with ThryvPay. Consider exploring alternatives if these concerns are significant for your business.
How much does Thryv cost?
Thryv pricing starts at $456/month for the Essential bundle. The Growth bundle is $610/month, and the Ultimate bundle costs $761/month. A free plan with limited features is also available. Add-on pricing is not provided.
Is Thryv customer service good?
Thryv's customer service receives mixed reviews. While many users praise the friendly and helpful support during initial setup and onboarding, others report difficulties getting timely help or responses, especially with billing issues and cancellations. Some find the support team knowledgeable, while others describe them as unhelpful.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.