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Housecall Pro description
Housecall Pro is a cloud-based software solution for small to medium-sized businesses in the home services industry. It offers a comprehensive suite of tools to manage all aspects of a service business, including scheduling, dispatching, invoicing, payments, and customer management. Housecall Pro aims to streamline operations, improve efficiency, and boost revenue for businesses of all sizes. Its user-friendly mobile app and integrated features make it a suitable choice for service professionals seeking a centralized platform to manage their operations.
Who is Housecall Pro best for
Housecall Pro helps small to medium-sized home service businesses streamline operations. Users praise features like the "My Money" tab and sales pipeline but dislike the slow app and QuickBooks syncing issues. It offers scheduling, dispatching, invoicing, and payment processing tools to boost efficiency and revenue.
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Best fit for small to medium-sized businesses.
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Ideal for home service businesses.
Housecall Pro features
| Supported Housecall Pro offers customizable designs for estimates and quotes. |
| Supported Housecall Pro streamlines scheduling and dispatching, optimizing technician management and routes. |
| Supported Housecall Pro allows generating and sending invoices via email or text. |
| Supported Housecall Pro automates payments and deposits via recurring billing and Instapay. |
| Supported Housecall Pro allows scheduling and dispatching jobs to technicians with real-time notifications. |
| Supported Housecall Pro supports appointment management, including rescheduling and cancellations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Housecall Pro reviews
We've summarised 2513 Housecall Pro reviews (Housecall Pro Software Advice reviews, Housecall Pro GetApp reviews, Housecall Pro TrustPilot reviews, Housecall Pro Capterra reviews and Housecall Pro G2 reviews) and summarised the main points below.
- Excellent customer support
- Easy to integrate
- The "My Money" tab is exceptional
- Sales pipeline feature is great
- The app is incredibly slow
- QuickBooks sync doesn\'t work well
- Notes are terrible plain text
- The mobile app is very limited
Housecall Pro pricing
The commentary is based on 183 reviews from Housecall Pro Capterra reviews, Housecall Pro G2 reviews, Housecall Pro GetApp reviews, Housecall Pro Software Advice reviews and Housecall Pro TrustPilot reviews.
Users generally find Housecall Pro's pricing fair, especially for the features offered. However, some consider the higher-tier plans and add-on costs expensive for smaller businesses or those not utilizing all features. A few users mention misleading pricing or billing issues.
Users sentiment
See the Housecall Pro pricing page.
Housecall Pro alternatives
ThryvBetter for businesses seeking broader industry application. More focused on marketing automation and online presence management. Has slower momentum.Read more
VonigoBetter for larger enterprises and fits more industries including manufacturing, education, and government. Has more robust reporting features. Housecall Pro alternative with slower momentum.Read more
SimproBetter for manufacturing and professional services businesses. A Housecall Pro competitor and alternative, it is more focused on comprehensive business management for the trades industry, including inventory and job costing. Has less momentum.Read more
Contractor ForemanBetter for construction management. Higher ratings on G2 and Capterra. Positive pricing sentiment. More features focused on construction projects.Read more
housecall-pro vs JobberBetter suited for a wider range of service businesses. Has stronger momentum in employee growth. Offers a free plan.Read more
housecall-pro vs ServiceTitanBetter fit for larger enterprises. Broader industry applicability. Lower rated by users.Read more
Housecall Pro FAQ
What is Housecall Pro and what does Housecall Pro do?
Housecall Pro is cloud-based software for home service businesses. It provides tools for scheduling, dispatching, invoicing, payments, and customer management, aiming to streamline operations and boost revenue. The mobile app helps service professionals manage their business from anywhere.
How does Housecall Pro integrate with other tools?
Housecall Pro integrates with QuickBooks, Stripe, and Square for payments. It also connects with Google Calendar and other scheduling tools. This enhances payment processing and scheduling functionalities for streamlined operations.
What the main competitors of Housecall Pro?
Top alternatives to Housecall Pro include Jobber, ServiceTitan, and Simpro. These competitors offer similar features for scheduling, dispatching, invoicing, and customer management, catering to field service businesses.
Is Housecall Pro legit?
Yes, Housecall Pro is a legitimate software solution for home service businesses. It's a popular platform offering tools for scheduling, invoicing, and customer management, though some users find the mobile app limited and experience QuickBooks syncing issues. It aims to improve efficiency and boost revenue for service professionals.
How much does Housecall Pro cost?
Housecall Pro pricing is not publicly available. Contact Housecall Pro directly for pricing details regarding their plans.
Is Housecall Pro customer service good?
Housecall Pro customer service receives mixed reviews. While some customers praise the helpful and responsive support team, others express frustration with the lack of a direct phone number and having to rely solely on chat or email. Some users mention positive experiences with the support staff's promptness and willingness to help, while others find responses slow or unhelpful.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.