Jobber vs Housecall Pro

by Gralio Feb 27, 2025

Jobber and Housecall Pro both cater to home service businesses, but Jobber emphasizes affordability and ease of use while Housecall Pro offers more advanced features and a stronger mobile experience.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 2787 reviews and 60 websites, saving 15 hours, 59 minutes of reading.

Jobber

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Housecall Pro

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About

Jobber is a software platform designed for small to mid-sized home service businesses. It brings together scheduling, quoting, invoicing, and payment processing into one place. Jobber aims to simplify operations, improve customer service through automated communications, and ultimately help businesses grow. It caters to various industries including cleaning, construction, and landscaping.

Housecall Pro is a cloud-based software solution for small to medium-sized businesses in the home services industry. It offers a comprehensive suite of tools to manage all aspects of a service business, including scheduling, dispatching, invoicing, payments, and customer management. Housecall Pro aims to streamline operations, improve efficiency, and boost revenue for businesses of all sizes. Its user-friendly mobile app and integrated features make it a suitable choice for service professionals seeking a centralized platform to manage their operations.

Summary

Main difference

Jobber is a more affordable and user-friendly option, especially for businesses new to field service software. Housecall Pro offers more advanced features like automated call tracking and robust mobile app functionality, making it suitable for growing businesses needing more comprehensive tools.

Relative strengths of Jobber (compared to Housecall Pro)

More affordable pricing plans, especially for smaller businesses or those with limited budgets.
User-friendly interface, making it easier to learn and implement for teams with varying tech proficiency.
Strong customer support, with readily available live agents for quick assistance.

Relative weaknesses of Jobber (compared to Housecall Pro)

Limited mobile app functionality compared to Housecall Pro, particularly for technicians in the field.
Lacks automated call tracking and recording features available in Housecall Pro.
Fewer integrations with accounting software compared to Housecall Pro's direct integration with QuickBooks and Zapier integration with Sage.

Who should use Jobber VS. Housecall Pro

Jobber is an all-in-one software platform designed for home service businesses. Users praise Jobber's professional quoting, clear dashboards, and quick customer support. However, some find the automation and mobile app navigation to be limited. Perfect for small to medium-sized businesses (1-1000 employees) seeking streamlined operations and improved customer communication.

Housecall Pro is a cloud-based solution for home service businesses looking to streamline operations and boost revenue. Users praise its integrated features, like the 'My Money' tab and sales pipeline, but some find the mobile app slow and limited. Ideal for small to medium-sized businesses in real estate, construction, and professional services seeking tools for scheduling, dispatching, invoicing, and customer management.

Best for small to medium-sized businesses (1-1000 employees) in home services.
Ideal for industries like cleaning, construction, landscaping, real estate, and professional services.

Best for small to medium-sized businesses (1-1000 employees).
Excellent fit for real estate, construction, and professional services.

Jobber and Housecall Pro features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Job scheduling

Supported

Jobber offers drag-and-drop scheduling with various calendar views.

Supported

Housecall Pro allows users to schedule jobs for customers, offering features like a drag-and-drop calendar, online booking, multi-day job management, and automated reminders.
Accounting integration

Partially supported

Jobber offers accounting integration with Xero, streamlining billing and financial data transfer. Other accounting software may require additional tools.

Supported

Housecall Pro offers direct integration with QuickBooks and integrates with Sage Accounting via Zapier.
Time tracking

Supported

Jobber supports time tracking with manual and automatic options, simplifying billing and payroll.

Supported

Housecall Pro tracks time spent on jobs, allowing for accurate billing and payroll processing.
Job costing

Supported

Jobber supports job costing, including tracking materials, labor, and expenses.

Supported

Housecall Pro supports job costing, including tracking materials, labor, and other expenses.
Mobile app support

Supported

Jobber offers a mobile app for technicians with access to schedules, job details, and customer information.

Supported

Housecall Pro offers a mobile app (available on both iOS and Android) that allows technicians to access their schedules, job details, customer information, manage appointments, receive job assignments, and update their status. The app is specifically optimized for field workers and provides features like a drag & drop calendar, automatic phone notifications, in-app messaging, integrated Google Maps for navigation, clock in/out functionality, and more.
Reporting

Supported

Jobber offers reports on financial metrics, and likely job performance and profitability.

Supported

Housecall Pro offers reporting on job performance, profitability, and other metrics.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

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No data
Ease of Use

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Reliability and Performance

No data

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Ease of Implementation

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Scalability

No data

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Jobber and Housecall Pro Pricing

Jobber offers a free 14-day trial for all plans. They also offer a free plan with limited features. The pricing model is tiered subscription with add-ons.

Plans

See full Pricing page

No data

See full Pricing page

Jobber and Housecall Pro review insights

Users love

Professional and detailed quotes can be created and sent quickly from mobile devices.
The desktop dashboard provides a clear overview of key business details like receivables and upcoming cash flow.
Quick and efficient customer support, with live agents available within minutes.
Streamlined client profile creation and quote generation, particularly beneficial for service businesses like carpet cleaning.
Automated review requests, which have effectively increased Google reviews.

Excellent customer support
Easy to integrate
The "My Money" tab is exceptional
Sales pipeline feature is great

Users dislike

Limited workflow and automation capabilities, especially compared to other similar products.
Basic time clock features may not meet the needs of all users.
Mobile app navigation could be improved, with independent access to sections like requests and invoices.
Lack of a basic call log entry page for capturing client call details and automatically creating client profiles.
Limited customization for notifications, particularly for subsequent quotes sent to the same client.

The app is incredibly slow
QuickBooks sync doesn\'t work well
Notes are terrible plain text
The mobile app is very limited

Jobber and Housecall Pro Ratings

G2

4.5/5

(264)
TrustPilot

2.2/5

(10)

G2

4.2/5

(189)
Capterra

4.7/5

(2332)
TrustPilot

3.7/5

(20)
Glassdoor

3.8/5

(246)

Company health

Employee growth

31% increase in the last year

10% increase in the last year

Web traffic

6% decrease in the last quarter

11% decrease in the last quarter

Financing

No data

March 2022 - $175M

How do Jobber's automation features compare to Housecall Pro's?

Jobber users report limited workflow and automation capabilities as a significant drawback. While Jobber offers automated communications for customer service, it lacks more comprehensive automation features. Housecall Pro, on the other hand, provides features like automated call tracking and recording, which contributes to streamlined communication and operational efficiency. Therefore, Housecall Pro appears to offer more robust automation features compared to Jobber.

Which product offers better mobile app functionality for field technicians?

While both Jobber and Housecall Pro offer mobile apps for field technicians, Jobber receives more positive feedback regarding its mobile functionality for creating quotes and accessing key business information. Housecall Pro users report issues with the app's speed and limited functionality. Therefore, Jobber appears to offer better mobile app functionality for field technicians.

What are the advantages of Jobber?

Jobber excels in providing a streamlined experience for creating and sending professional quotes, managing client profiles, and gaining a clear overview of key business financials. Its automated review request feature is also praised for effectively boosting online reviews. Jobber offers a free plan and a 14-day free trial, making it accessible for businesses to explore its features before committing to a paid subscription.

What are the disadvantages of Jobber?

Jobber users have reported limited workflow automation, basic time tracking features, and a mobile app with navigation issues and limited notification customization. They also mention a lack of a basic call log feature for capturing client details.

Alternatives to Jobber and Housecall Pro

Thryv

Thryv is a cloud-based software platform designed to help small businesses manage their operations and customer interactions. It offers a suite of tools including CRM, marketing automation, online appointment scheduling, payment processing, and reputation management. Thryv aims to centralize all essential business functions in one place, simplifying tasks such as communication, scheduling, invoicing, and marketing. This allows small business owners to improve efficiency, save time, and focus on growth.

Simpro

Simpro is a comprehensive business management software designed specifically for the trades industry. It offers a suite of tools to manage various aspects of a business, including job quoting and scheduling, inventory tracking, invoicing, and workflow management. Simpro aims to improve efficiency, profitability, and customer service for businesses of all sizes within the trades, from small contractors to larger companies. It stands out with its industry-specific features and a strong emphasis on customer support.

Aspire

Aspire is a financial operations platform designed for modern businesses, especially those operating internationally. It offers a single account to manage various financial aspects, including multi-currency accounts, corporate cards, expense management, and global payments with competitive exchange rates. Aspire aims to streamline financial processes, reduce costs, and save time for businesses through automation and integrations with accounting software. While headquartered in Singapore and popular in Asia, Aspire caters to companies of all sizes globally.

Vonigo

Vonigo is a cloud-based software designed for businesses that perform services in the field. It helps you manage everything from scheduling and dispatching to invoicing and payments. Vonigo offers online booking, letting customers schedule appointments through your website. With mobile access, you can manage your business from anywhere. Vonigo is suitable for service businesses of all sizes and is designed to be scalable as your business grows.

Contractor Foreman

Contractor Foreman is a construction project management software designed for small to medium-sized businesses in the residential and commercial sectors. It offers a comprehensive suite of over 35 features for a flat monthly fee, starting at $49. These features include project management tools like scheduling and daily logs, financial tools like estimates and invoicing, and communication tools like team chat and a client portal. Contractor Foreman also offers GPS time tracking, safety meeting resources, and integrations with popular software like QuickBooks.

CustomerBase

CustomerBase is a business management software designed specifically for small businesses in service industries like plumbing, cleaning, and landscaping. It offers tools to manage scheduling and dispatching, invoicing and payments, customer interactions, and basic marketing. CustomerBase prides itself on its ease of use, mobile functionality, and highly-rated customer support. The software aims to help you streamline operations, get paid faster, and improve customer satisfaction.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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