Jobber vs Simpro

by Gralio Feb 27, 2025

Jobber and Simpro both offer valuable tools for service-based businesses. Jobber prioritizes ease of use and customer interaction, while Simpro offers more advanced features for larger trade businesses needing detailed job costing and inventory control.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 790 reviews and 60 websites, saving 4 hours, 53 minutes of reading.

Jobber

Website LinkedIn Twitter

Simpro

Website LinkedIn Twitter

About

Jobber is a software platform designed for small to mid-sized home service businesses. It brings together scheduling, quoting, invoicing, and payment processing into one place. Jobber aims to simplify operations, improve customer service through automated communications, and ultimately help businesses grow. It caters to various industries including cleaning, construction, and landscaping.

Simpro is a comprehensive business management software designed specifically for the trades industry. It offers a suite of tools to manage various aspects of a business, including job quoting and scheduling, inventory tracking, invoicing, and workflow management. Simpro aims to improve efficiency, profitability, and customer service for businesses of all sizes within the trades, from small contractors to larger companies. It stands out with its industry-specific features and a strong emphasis on customer support.

Summary

Main difference

Jobber is a user-friendly platform ideal for small to mid-sized home service businesses needing streamlined scheduling, quoting, invoicing, and payment processing. Simpro caters to larger trade businesses requiring robust inventory management, job costing, and accounting integration, but with a steeper learning curve.

Relative strengths of Jobber (compared to Simpro)

Easier to use with a more intuitive interface.
Stronger focus on customer communication and automated reminders.
More affordable pricing plans, especially for smaller businesses.

Relative weaknesses of Jobber (compared to Simpro)

Limited inventory management capabilities.
Less robust job costing features compared to Simpro.
Mobile app has some navigation and functionality limitations.

What companies are using Jobber and Simpro?

No data

RCR Infrastructure (NZ)

Who should use Jobber VS. Simpro

Jobber is an all-in-one platform for home service businesses looking to streamline operations and boost customer satisfaction. Users praise Jobber's professional quoting, clear dashboard overview, and efficient customer support. Some users mention limited workflow automation and basic time tracking as drawbacks. Perfect for businesses seeking streamlined scheduling, invoicing, and payment processing in one place.

Simpro is a robust business management solution designed for trade businesses aiming to enhance efficiency and customer service. Users praise its comprehensive features, seamless integrations, and helpful customer support during setup. However, some find the mobile app unreliable and navigation complex. Simpro is ideal for small to medium-sized businesses in the trades industry seeking streamlined operations.

Best for small to medium-sized businesses (1-100 employees), but also suitable for larger enterprises.
Ideal for home service businesses such as cleaning, landscaping, construction, HVAC, and pest control.

Best for small to medium-sized trade businesses.
Ideal for trades businesses such as electricians, plumbers, and HVAC technicians.

Jobber and Simpro features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Job scheduling

Supported

Jobber offers drag-and-drop scheduling with various calendar views.

Supported

Simpro allows scheduling jobs for customers, enhancing efficiency and communication.
Accounting integration

Partially supported

Jobber offers accounting integration with Xero, streamlining billing and financial data transfer. Other accounting software may require additional tools.

Supported

Simpro integrates with various accounting software to streamline project setup, job costing, and billing.
Job costing

Supported

Jobber supports tracking actual job costs, including materials, labor, and other expenses.

Supported

Simpro allows tracking the actual cost of a job.
Time tracking

Supported

Jobber supports time tracking with manual and automatic options, simplifying billing and payroll.

Supported

Simpro supports time tracking for accurate billing and payroll via its Timesheet module.
Reporting

Supported

Jobber offers reports on financial metrics, and likely job performance and profitability.

Supported

Simpro offers various reports, including job activity, profit/loss, and customizable reports via the BI Reporting tool.
Technician dispatch

Supported

Jobber allows dispatching technicians to jobs, including scheduling and routing.

Supported

Simpro supports technician dispatch and scheduling, enhancing service efficiency.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

No data

No data
Ease of Use

No data

No data
Reliability and Performance

No data

No data
Ease of Implementation

No data

No data
Scalability

No data

No data

Jobber and Simpro Pricing

Jobber offers a free 14-day trial for all plans. They also offer a free plan with limited features. The pricing model is tiered subscription with add-ons.

Plans

See full Pricing page

No data

See full Pricing page

Jobber and Simpro review insights

Users love

Professional and detailed quotes can be created and sent quickly from mobile devices.
The desktop dashboard provides a clear overview of key business details like receivables and upcoming cash flow.
Quick and efficient customer support, with live agents available within minutes.
Streamlined client profile creation and quote generation, particularly beneficial for service businesses like carpet cleaning.
Automated review requests, which have effectively increased Google reviews.

Simpro offers a comprehensive suite of features for managing all aspects of a trade business, including quoting, scheduling, invoicing, and inventory management.
The software integrates seamlessly with other systems like Xero and QuickBooks, streamlining accounting processes.
The pre-build and catalog features save time and improve accuracy in quoting.
The ability to track job costs in real-time allows for better project management and profitability analysis.
The customer support, particularly during the initial setup and implementation phase, is highly praised.

Users dislike

Limited workflow and automation capabilities, especially compared to other similar products.
Basic time clock features may not meet the needs of all users.
Mobile app navigation could be improved, with independent access to sections like requests and invoices.
Lack of a basic call log entry page for capturing client call details and automatically creating client profiles.
Limited customization for notifications, particularly for subsequent quotes sent to the same client.

The mobile app is clunky and unreliable, with frequent crashing and syncing errors.
Simpro can be overly complicated and difficult to navigate, with too many clicks required for simple tasks.
Customer support response times can be slow, and users feel they are often blamed for software issues.
Reporting is limited and inflexible, particularly when trying to create custom reports.
The pricing structure is inflexible and expensive, especially for larger businesses with multiple users.

Jobber and Simpro Ratings

G2

4.5/5

(264)
TrustPilot

2.2/5

(10)

G2

4.1/5

(384)
Capterra

4.1/5

(132)
Glassdoor

3.1/5

(174)

Company health

Employee growth

31% increase in the last year

2% increase in the last year

Web traffic

6% decrease in the last quarter

13% decrease in the last quarter

Financing

No data

August 2021 - $397M

How do Jobber's automation features compare to Simpro's workflows?

Jobber's automation capabilities are considered a weakness by users, described as "limited" compared to other similar products, lacking robust workflows. Simpro, on the other hand, is praised for its comprehensive workflow management features, enabling businesses to streamline various aspects of their operations, from quoting and scheduling to invoicing and inventory management. While specific details about Simpro's workflow automation aren't provided, user reviews suggest it offers more advanced automation than Jobber.

Which product offers better mobile app usability for field technicians?

Jobber offers better mobile app usability for field technicians. While Simpro offers a comprehensive feature set, its mobile app is reported to be "clunky and unreliable" with "frequent crashing and syncing errors." Jobber, on the other hand, receives praise for its mobile quoting capabilities, although some users desire improvements to navigation. This suggests that while not perfect, Jobber's mobile app provides a more reliable and usable experience for field technicians than Simpro's.

What are the advantages of Jobber?

Jobber's advantages include ease of use, particularly for creating professional quotes and managing client profiles, and efficient customer support. It offers a clear dashboard overview of key business metrics and automated review requests, which can boost online presence. Its pricing model, including a free plan and free trial, makes it accessible to a range of businesses. Jobber focuses specifically on small to medium-sized home service businesses, providing tailored features for scheduling, quoting, invoicing, and payment processing within that niche.

What are the disadvantages of Jobber?

Jobber's disadvantages include limited workflow automation, basic time tracking features, a mobile app with navigation issues, lack of a call log for automatic client profile creation, and limited notification customization. Users specifically mention the inability to customize notifications for subsequent quotes sent to the same client.

Alternatives to Jobber and Simpro

Housecall Pro

Housecall Pro is a cloud-based software solution for small to medium-sized businesses in the home services industry. It offers a comprehensive suite of tools to manage all aspects of a service business, including scheduling, dispatching, invoicing, payments, and customer management. Housecall Pro aims to streamline operations, improve efficiency, and boost revenue for businesses of all sizes. Its user-friendly mobile app and integrated features make it a suitable choice for service professionals seeking a centralized platform to manage their operations.

Service Fusion

Service Fusion is a cloud-based software designed for businesses with field technicians – like HVAC, plumbing, or appliance repair companies. It helps manage the entire customer lifecycle in one place, from scheduling and dispatching technicians to invoicing and processing payments. Using Service Fusion, managers can track their fleet in real-time, while technicians can access customer information and update job statuses from the field. Service Fusion also provides reporting and analytics to help businesses improve efficiency and productivity.

FieldPulse

FieldPulse is a field service management software designed for growing service businesses in industries like roofing, construction, and HVAC. It offers a suite of tools to manage customer information, scheduling, dispatch, estimates, invoicing, and more. The platform aims to improve efficiency, increase sales, and provide valuable business insights. FieldPulse prides itself on user-friendliness, comprehensive functionality, and strong customer support.

ServiceTitan

ServiceTitan is a popular software platform designed for businesses in the service industry, such as HVAC, plumbing, and pest control. This cloud-based software offers a comprehensive suite of tools to manage various aspects of your business, including scheduling, dispatching, invoicing, sales, and marketing. ServiceTitan aims to streamline operations, enhance customer experience, and provide valuable insights for informed decision-making. It stands out with its robust features, mobile accessibility, and focus on helping service businesses grow and improve their bottom line.

BuildOps

BuildOps is an all-in-one software designed for mid-sized and larger commercial contractors in HVAC, electrical, plumbing, and fire & safety industries. It helps manage everything from winning new customers to project completion and getting paid. It aims to replace multiple systems with a single platform, including project management, service and maintenance, customer management, and reporting, specifically designed for the complexities of commercial work.

ServiceMax

ServiceMax is a cloud-based software for companies with field service teams. It helps manage the entire lifecycle of service, from scheduling and dispatch to reporting and invoicing. Its features are designed to optimize technician productivity, streamline operations, and increase equipment uptime. ServiceMax is particularly valuable for asset-centric industries like manufacturing, medical devices, and energy, but it can be customized to fit the needs of various businesses. Built on the Salesforce platform, it offers integrations with existing CRM and ERP systems for a unified view of operations.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

How are we doing?

Is this information helpful to you? Is there anything we are missing?

Did this help you select your product?

Other issues? Vote & Let us know