Jobber vs Simpro

by Gralio Feb 27, 2025

Jobber and Simpro both offer valuable tools for service-based businesses. Jobber prioritizes ease of use and customer interaction, while Simpro offers more advanced features for larger trade businesses needing detailed job costing and inventory control.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 790 reviews and 60 websites, saving 4 hours, 53 minutes of reading.

Logo of Jobber
Logo of Simpro

About

Jobber is a software platform designed for small to mid-sized home service businesses. It brings together scheduling, quoting, invoicing, and payment processing into one place. Jobber aims to simplify operations, improve customer service through automated communications, and ultimately help businesses grow. It caters to various industries including cleaning, construction, and landscaping.
Simpro is a comprehensive business management software designed specifically for the trades industry. It offers a suite of tools to manage various aspects of a business, including job quoting and scheduling, inventory tracking, invoicing, and workflow management. Simpro aims to improve efficiency, profitability, and customer service for businesses of all sizes within the trades, from small contractors to larger companies. It stands out with its industry-specific features and a strong emphasis on customer support.

Summary

Main difference
Jobber is a user-friendly platform ideal for small to mid-sized home service businesses needing streamlined scheduling, quoting, invoicing, and payment processing. Simpro caters to larger trade businesses requiring robust inventory management, job costing, and accounting integration, but with a steeper learning curve.

Relative strengths of Jobber (compared to Simpro)

  • Easier to use with a more intuitive interface.

  • Stronger focus on customer communication and automated reminders.

  • More affordable pricing plans, especially for smaller businesses.

Relative weaknesses of Jobber (compared to Simpro)

  • Limited inventory management capabilities.

  • Less robust job costing features compared to Simpro.

  • Mobile app has some navigation and functionality limitations.

What companies are using Jobber and Simpro?

No data
RCR Infrastructure (NZ) is a customer
RCR Infrastructure (NZ)

Who should use Jobber VS. Simpro

Jobber is an all-in-one platform for home service businesses looking to streamline operations and boost customer satisfaction. Users praise Jobber's professional quoting, clear dashboard overview, and efficient customer support. Some users mention limited workflow automation and basic time tracking as drawbacks. Perfect for businesses seeking streamlined scheduling, invoicing, and payment processing in one place.

Simpro is a robust business management solution designed for trade businesses aiming to enhance efficiency and customer service. Users praise its comprehensive features, seamless integrations, and helpful customer support during setup. However, some find the mobile app unreliable and navigation complex. Simpro is ideal for small to medium-sized businesses in the trades industry seeking streamlined operations.

  • Best for small to medium-sized businesses (1-100 employees), but also suitable for larger enterprises.

  • Ideal for home service businesses such as cleaning, landscaping, construction, HVAC, and pest control.

  • Best for small to medium-sized trade businesses.

  • Ideal for trades businesses such as electricians, plumbers, and HVAC technicians.

Jobber and Simpro features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need

  • Job scheduling
    Supported

    Jobber offers drag-and-drop scheduling with various calendar views.

    Supported

    Simpro allows scheduling jobs for customers, enhancing efficiency and communication.

  • Accounting integration
    Partially supported

    Jobber offers accounting integration with Xero, streamlining billing and financial data transfer. Other accounting software may require additional tools.

    Supported

    Simpro integrates with various accounting software to streamline project setup, job costing, and billing.

  • Job costing
    Supported

    Jobber supports tracking actual job costs, including materials, labor, and other expenses.

    Supported

    Simpro allows tracking the actual cost of a job.

  • Time tracking
    Supported

    Jobber supports time tracking with manual and automatic options, simplifying billing and payroll.

    Supported

    Simpro supports time tracking for accurate billing and payroll via its Timesheet module.

  • Reporting
    Supported

    Jobber offers reports on financial metrics, and likely job performance and profitability.

    Supported

    Simpro offers various reports, including job activity, profit/loss, and customizable reports via the BI Reporting tool.

  • Technician dispatch
    Supported

    Jobber allows dispatching technicians to jobs, including scheduling and routing.

    Supported

    Simpro supports technician dispatch and scheduling, enhancing service efficiency.

Qualities

  • Value and Pricing Transparency
    -0.5
    Rather negative sentiment
    No data
  • Customer Service
    +0.67
    Rather positive sentiment
    +0.2
    Neutral sentiment
  • Ease of Use
    +0.86
    Strongly positive sentiment
    +0
    Neutral sentiment
  • Reliability and Performance
    +0.6
    Rather positive sentiment
    -0.5
    Rather negative sentiment
  • Ease of Implementation
    +0.78
    Strongly positive sentiment
    -0.33
    Rather negative sentiment
  • Scalability
    +0.67
    Rather positive sentiment
    No data

Jobber and Simpro Pricing

All prices are in USD. Subscription prices exclude sales tax where applicable. Annual options are billed annually.
Plans

User sentiment

Rather negative
-0.5

See full Pricing page

Simpro's pricing is available upon request. They offer different plans to suit various business sizes and needs, including Simpro Premium, Simpro Premium + Digital Forms, and Simpro Premium + Data Feeds. Each plan includes a range of features for job management, scheduling, inventory, and more. Additional add-ons like GPS tracking and takeoffs are also available.

User sentiment

Strongly negative
-1

See full Pricing page

Jobber and Simpro review insights

Users love

  • Professional and detailed quotes can be created and sent quickly from mobile devices.
  • The desktop dashboard provides a clear overview of key business details like receivables and upcoming cash flow.
  • Quick and efficient customer support, with live agents available within minutes.
  • Streamlined client profile creation and quote generation, particularly beneficial for service businesses like carpet cleaning.
  • Automated review requests, which have effectively increased Google reviews.
  • Simpro offers a comprehensive suite of features for managing all aspects of a trade business, including quoting, scheduling, invoicing, and inventory management.
  • The software integrates seamlessly with other systems like Xero and QuickBooks, streamlining accounting processes.
  • The pre-build and catalog features save time and improve accuracy in quoting.
  • The ability to track job costs in real-time allows for better project management and profitability analysis.
  • The customer support, particularly during the initial setup and implementation phase, is highly praised.

Users dislike

  • Limited workflow and automation capabilities, especially compared to other similar products.
  • Basic time clock features may not meet the needs of all users.
  • Mobile app navigation could be improved, with independent access to sections like requests and invoices.
  • Lack of a basic call log entry page for capturing client call details and automatically creating client profiles.
  • Limited customization for notifications, particularly for subsequent quotes sent to the same client.
  • The mobile app is clunky and unreliable, with frequent crashing and syncing errors.
  • Simpro can be overly complicated and difficult to navigate, with too many clicks required for simple tasks.
  • Customer support response times can be slow, and users feel they are often blamed for software issues.
  • Reporting is limited and inflexible, particularly when trying to create custom reports.
  • The pricing structure is inflexible and expensive, especially for larger businesses with multiple users.

Jobber and Simpro Ratings

  • G2
    4.5/5
    (264)
  • G2
    4.1/5
    (384)
  • Capterra
    4.1/5
    (132)
  • Glassdoor
    3.1/5
    (174)

Company health

Employee growth

31% increase in the last year
2% increase in the last year

Web traffic

6% decrease in the last quarter
13% decrease in the last quarter

Financing

No data
August 2021 - $397M

How do Jobber's automation features compare to Simpro's workflows?

Jobber's automation capabilities are considered a weakness by users, described as "limited" compared to other similar products, lacking robust workflows. Simpro, on the other hand, is praised for its comprehensive workflow management features, enabling businesses to streamline various aspects of their operations, from quoting and scheduling to invoicing and inventory management. While specific details about Simpro's workflow automation aren't provided, user reviews suggest it offers more advanced automation than Jobber.

Which product offers better mobile app usability for field technicians?

Jobber offers better mobile app usability for field technicians. While Simpro offers a comprehensive feature set, its mobile app is reported to be "clunky and unreliable" with "frequent crashing and syncing errors." Jobber, on the other hand, receives praise for its mobile quoting capabilities, although some users desire improvements to navigation. This suggests that while not perfect, Jobber's mobile app provides a more reliable and usable experience for field technicians than Simpro's.

What are the advantages of Jobber?

Jobber's advantages include ease of use, particularly for creating professional quotes and managing client profiles, and efficient customer support. It offers a clear dashboard overview of key business metrics and automated review requests, which can boost online presence. Its pricing model, including a free plan and free trial, makes it accessible to a range of businesses. Jobber focuses specifically on small to medium-sized home service businesses, providing tailored features for scheduling, quoting, invoicing, and payment processing within that niche.

What are the disadvantages of Jobber?

Jobber's disadvantages include limited workflow automation, basic time tracking features, a mobile app with navigation issues, lack of a call log for automatic client profile creation, and limited notification customization. Users specifically mention the inability to customize notifications for subsequent quotes sent to the same client.

Alternatives to Jobber and Simpro

Logo of ServiceTitan
jobber vs ServiceTitan
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Logo of Commusoft
jobber vs Commusoft
Streamlines trades workflows: scheduling, clients, sales, inventory management.
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Logo of Housecall Pro
jobber vs Housecall Pro
Easy scheduling, job management, and payments for home services.
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Logo of Builder Prime
Builder Prime
Manage construction projects, clients, and finances in one app.
Read more
Logo of Workiz
Workiz
Field service management software streamlines scheduling, dispatching, and invoicing.
Read more
Logo of Contractor+
Contractor+
Streamlines home contractor businesses for growth and efficiency.
Read more
Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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