Last updated on
Company health
Ratings
Vonigo description
Vonigo is a cloud-based software designed for businesses that perform services in the field. It helps you manage everything from scheduling and dispatching to invoicing and payments. Vonigo offers online booking, letting customers schedule appointments through your website. With mobile access, you can manage your business from anywhere. Vonigo is suitable for service businesses of all sizes and is designed to be scalable as your business grows.
Who is Vonigo best for
Vonigo is a cloud-based field service management software perfect for small businesses. Users praise Vonigo's scheduling, dispatching, mobile access, and customer support. However, some users have reported difficulties with invoicing, online booking customization, and software glitches. Vonigo offers robust features, including a mobile app, online booking, and automated reminders.
-
Best for small businesses.
-
Ideal for retail, consumer goods, manufacturing, education, construction, transportation & logistics, software, non-profit, energy, professional services, and automotive businesses.
Vonigo features
| Supported Vonigo offers a mobile suite of applications accessible on mobile devices. |
| Supported Technicians can access and update job details through the mobile app. |
| Supported Vonigo allows customers to approve quotes online, enhancing customer experience. |
| Supported Vonigo supports automated reminders for upcoming appointments via SMS. |
| Supported Vonigo supports scheduling and dispatching jobs to technicians. |
| Supported Route optimization is supported as a paid add-on. |
Vonigo reviews
We've summarised 81 Vonigo reviews (Vonigo Software Advice reviews, Vonigo GetApp reviews, Vonigo Capterra reviews and Vonigo G2 reviews) and summarised the main points below.
- Robust scheduling and dispatching features.
- Easy-to-use interface for both desktop and mobile.
- Excellent customer support, responsive and helpful.
- Highly customizable to fit specific business needs.
- Seamless integration with other systems like QuickBooks.
- Difficult to send customer invoices.
- Limited customization for online booking interface.
- Desktop license required for mobile app access, increasing costs.
- Occasional technical issues, such as unauthorized user permission changes.
- Software glitches and bugs, especially with QuickBooks synchronization.
Vonigo pricing
The commentary is based on 4 reviews from Vonigo Capterra reviews, Vonigo G2 reviews and Vonigo Software Advice reviews.
Vonigo does not publicly disclose pricing information on their website. Contact sales for a quote.
Users sentiment
See the Vonigo pricing page.
Vonigo alternatives
Housecall ProBetter suited for home services businesses. Has automated call tracking and stronger momentum. Users report excellent customer support but slower app performance. A good Vonigo alternative.Read more
SimproBetter suited for businesses in the trades industry. Has stronger momentum in terms of website traffic and employee growth. Integrates with Xero accounting software.Read more
ServiceWorksBetter suited for businesses focused on appliance repair, cleaning, HVAC, and other home services. Offers offline access, in-app messaging, and simpler setup. However, it has lower ratings and some users report mobile app bugs and QuickBooks integration issues. It is growing faster than Vonigo.Read more
CustomerBaseBetter for smaller service businesses. Highly rated customer support. Easier to use.Read more
BloomBetter for freelancers and small service businesses, especially creative professionals. Offers client portals, task management, and integrated invoicing.Read more
ZenbookerBetter for home service businesses in the USA. Suitable for smaller businesses focused on online booking and scheduling.Read more
Vonigo FAQ
What is Vonigo and what does Vonigo do?
Vonigo is a cloud-based field service management software streamlining scheduling, dispatching, invoicing, and payments. It offers online booking, mobile access, and integrates with other systems. Vonigo is scalable and best suits small businesses with field service operations.
How does Vonigo integrate with other tools?
Vonigo integrates seamlessly with QuickBooks for accounting, and offers various other integrations to enhance its functionality. It connects with online booking platforms to streamline scheduling and offers a mobile app for field technicians. However, users have reported occasional glitches with the QuickBooks synchronization.
What the main competitors of Vonigo?
Top alternatives to Vonigo include Housecall Pro, Simpro, ServiceWorks, and Jobber. These competitors offer similar features for scheduling, dispatching, invoicing, and customer management, often with a focus on specific industries like home services or trades.
Is Vonigo legit?
Yes, Vonigo is a legitimate field service management software. It's generally safe and reliable, offering helpful features like scheduling, dispatching, and online booking. However, some users have reported occasional software glitches and difficulties with invoicing.
How much does Vonigo cost?
I couldn't find pricing details for Vonigo. Contact Vonigo directly for product pricing and to determine if it's a worthwhile investment for your needs.
Is Vonigo customer service good?
Vonigo's customer service receives mixed reviews. While some users praise the responsive and helpful support team, others report difficulty getting support and a lack of follow-through. Some users haven't seen new feature development for several years.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.