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Simpro description
Simpro is a comprehensive business management software designed specifically for the trades industry. It offers a suite of tools to manage various aspects of a business, including job quoting and scheduling, inventory tracking, invoicing, and workflow management. Simpro aims to improve efficiency, profitability, and customer service for businesses of all sizes within the trades, from small contractors to larger companies. It stands out with its industry-specific features and a strong emphasis on customer support.
What companies are using Simpro?
Who is Simpro best for
Simpro is a robust business management solution tailored for the trades industry. Users praise its comprehensive features for managing all aspects of a trade business, from quoting and scheduling to invoicing and inventory management. However, some users find the mobile app unreliable and the software complex. Simpro is best for small to medium-sized trade businesses seeking to improve efficiency and profitability but should be approached with caution by larger enterprises due to reported scalability issues.
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Best fit for small to medium-sized businesses in the trades industry.
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Ideal for businesses in construction, manufacturing, and related trades needing streamlined operations.
Simpro features
| Supported Simpro has a searchable customer database with filtering and editing capabilities. |
| Supported Simpro offers various reports, including job activity, profit/loss, and customizable reports via the BI Reporting tool. |
| Supported Simpro offers scheduling and dispatching, including technician and resource management. |
| Supported Simpro allows creating and managing invoices and quotes, with customization and client information management. Payment tracking and reminders are supported via integrations. |
| Supported Simpro allows tracking inventory levels and stock quantities in real time. |
| Supported Simpro offers inventory tracking, stock management, and supplier integration. |
| Supported Simpro supports work orders, job progress tracking, and detailed job histories. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Simpro reviews
We've summarised 516 Simpro reviews (Simpro Software Advice reviews, Simpro GetApp reviews, Simpro Capterra reviews and Simpro G2 reviews) and summarised the main points below.
- Simpro offers a comprehensive suite of features for managing all aspects of a trade business, including quoting, scheduling, invoicing, and inventory management.
- The software integrates seamlessly with other systems like Xero and QuickBooks, streamlining accounting processes.
- The pre-build and catalog features save time and improve accuracy in quoting.
- The ability to track job costs in real-time allows for better project management and profitability analysis.
- The customer support, particularly during the initial setup and implementation phase, is highly praised.
- The mobile app is clunky and unreliable, with frequent crashing and syncing errors.
- Simpro can be overly complicated and difficult to navigate, with too many clicks required for simple tasks.
- Customer support response times can be slow, and users feel they are often blamed for software issues.
- Reporting is limited and inflexible, particularly when trying to create custom reports.
- The pricing structure is inflexible and expensive, especially for larger businesses with multiple users.
Simpro pricing
The commentary is based on 40 reviews from Simpro Capterra reviews, Simpro G2 reviews and Simpro Software Advice reviews.
Simpro's pricing is a recurring concern. While some reviewers find it good value due to its comprehensive features, many others consider it expensive, especially as user numbers grow. Some feel the high cost isn't justified by the software's performance or functionality. A few suggest a tiered pricing structure would better accommodate various user needs and budgets.
Users sentiment
See the Simpro pricing page.
Simpro alternatives
simpro vs Fieldwire by HiltiBetter for real-time project updates and communication among stakeholders. More suitable for construction projects needing task management, plan viewing, and reporting. Has significantly more momentum currently.Read more
simpro vs TouchplanBetter for construction projects. Has a smaller user base and is declining in popularity. Users highlight the user-friendly interface and real-time tracking but dislike the limited integrations and high cost.Read more
simpro vs Contractor ForemanBetter for smaller businesses focused on residential and commercial construction. More affordable, with a flat monthly fee starting at $49. Higher ratings on G2 and Capterra. Users praise the comprehensive features and ease of use, but note some performance issues and limited CRM functionality. A Simpro alternative and competitor.Read more
simpro vs JobberBetter for smaller home service businesses. Geared towards cleaning, landscaping, and construction, with streamlined quoting and payment tools. Has significantly more momentum currently.Read more
WorkBuddyBetter for asset maintenance and real-time communication. Simpro is growing faster. No user reviews available. A Simpro competitor and alternative.Read more
QuickBooks Desktop EnterpriseBetter for mid-size to large businesses needing accounting software. Lacks specific trade features like job scheduling and work order management. More accounting focused with advanced features like order fulfillment and reporting.Read more
Simpro FAQ
What is Simpro and what does Simpro do?
Simpro is business management software for the trades industry. It provides tools for job quoting and scheduling, inventory tracking, invoicing, and workflow management. Simpro helps businesses improve efficiency, profitability, and customer service.
How does Simpro integrate with other tools?
Simpro integrates with popular accounting software like Xero and QuickBooks, streamlining financial processes. It also connects with various other systems, enabling efficient data flow and enhanced functionality for trade businesses.
What the main competitors of Simpro?
Alternatives to Simpro include Jobber, WorkBuddy, and Service Fusion. These competitors offer similar features for trade businesses, such as scheduling, invoicing, and customer management. For construction businesses, Autodesk Construction Cloud and Kreo Software are also strong Simpro competitors.
Is Simpro legit?
Simpro is a legitimate software solution for trade businesses. User reviews highlight its comprehensive features and integrations. However, potential users should be aware of reported issues with the mobile app's reliability, complex navigation, and customer support responsiveness.
How much does Simpro cost?
Simpro doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and to determine if Simpro is worth the investment for you.
Is Simpro customer service good?
Simpro's customer service receives mixed reviews. While many praise the helpfulness and responsiveness of the support team, especially during implementation, others have experienced slow response times and unhelpful advice. The 24/7 chat support is appreciated, but email support can be inconsistent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.