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Simpro

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Company health

Employee growth
2% increase in the last year
Web traffic
13% decrease in the last quarter
Financing
August 2021 - $397M

Ratings

G2
4.1/5
(384)
Capterra
4.1/5
(132)
Glassdoor
3.1/5
(174)

Simpro description

Simpro is a comprehensive business management software designed specifically for the trades industry. It offers a suite of tools to manage various aspects of a business, including job quoting and scheduling, inventory tracking, invoicing, and workflow management. Simpro aims to improve efficiency, profitability, and customer service for businesses of all sizes within the trades, from small contractors to larger companies. It stands out with its industry-specific features and a strong emphasis on customer support.

What companies are using Simpro?

RCR Infrastructure (NZ) is using Simpro
RCR Infrastructure (NZ) Zapier is used by RCR Infrastructure (NZ).

Who is Simpro best for

Simpro is a robust business management solution tailored for the trades industry. Users praise its comprehensive features for managing all aspects of a trade business, from quoting and scheduling to invoicing and inventory management. However, some users find the mobile app unreliable and the software complex. Simpro is best for small to medium-sized trade businesses seeking to improve efficiency and profitability but should be approached with caution by larger enterprises due to reported scalability issues.

  • Best fit for small to medium-sized businesses in the trades industry.

  • Ideal for businesses in construction, manufacturing, and related trades needing streamlined operations.

Simpro features

Type the name of the feature or, in your own words, tell us what you need
Supported

Simpro has a searchable customer database with filtering and editing capabilities.

Supported

Simpro offers various reports, including job activity, profit/loss, and customizable reports via the BI Reporting tool.

Supported

Simpro offers scheduling and dispatching, including technician and resource management.

Supported

Simpro allows creating and managing invoices and quotes, with customization and client information management. Payment tracking and reminders are supported via integrations.

Supported

Simpro allows tracking inventory levels and stock quantities in real time.

Supported

Simpro offers inventory tracking, stock management, and supplier integration.

Supported

Simpro supports work orders, job progress tracking, and detailed job histories.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.5

Ease of Use

Neutral
+0.16

Reliability and Performance

Rather negative
-0.45

Ease of Implementation

Neutral
-0.2

Scalability

Neutral
+0

Simpro reviews

We've summarised 516 Simpro reviews (Simpro Software Advice reviews, Simpro GetApp reviews, Simpro Capterra reviews and Simpro G2 reviews) and summarised the main points below.

Pros of Simpro
  • Simpro offers a comprehensive suite of features for managing all aspects of a trade business, including quoting, scheduling, invoicing, and inventory management.
  • The software integrates seamlessly with other systems like Xero and QuickBooks, streamlining accounting processes.
  • The pre-build and catalog features save time and improve accuracy in quoting.
  • The ability to track job costs in real-time allows for better project management and profitability analysis.
  • The customer support, particularly during the initial setup and implementation phase, is highly praised.
Cons of Simpro
  • The mobile app is clunky and unreliable, with frequent crashing and syncing errors.
  • Simpro can be overly complicated and difficult to navigate, with too many clicks required for simple tasks.
  • Customer support response times can be slow, and users feel they are often blamed for software issues.
  • Reporting is limited and inflexible, particularly when trying to create custom reports.
  • The pricing structure is inflexible and expensive, especially for larger businesses with multiple users.

Simpro pricing

The commentary is based on 40 reviews from Simpro Capterra reviews, Simpro G2 reviews and Simpro Software Advice reviews.

Simpro's pricing is available upon request. They offer different plans to suit various business sizes and needs, including Simpro Premium, Simpro Premium + Digital Forms, and Simpro Premium + Data Feeds. Each plan includes a range of features for job management, scheduling, inventory, and more. Additional add-ons like GPS tracking and takeoffs are also available.

Users sentiment

Strongly negative
-1

See the Simpro pricing page.

Simpro alternatives

Simpro FAQ

  • What is Simpro and what does Simpro do?

    Simpro is business management software for the trades industry. It provides tools for job quoting and scheduling, inventory tracking, invoicing, and workflow management. Simpro helps businesses improve efficiency, profitability, and customer service.

  • How does Simpro integrate with other tools?

    Simpro integrates with popular accounting software like Xero and QuickBooks, streamlining financial processes. It also connects with various other systems, enabling efficient data flow and enhanced functionality for trade businesses.

  • What the main competitors of Simpro?

    Alternatives to Simpro include Jobber, WorkBuddy, and Service Fusion. These competitors offer similar features for trade businesses, such as scheduling, invoicing, and customer management. For construction businesses, Autodesk Construction Cloud and Kreo Software are also strong Simpro competitors.

  • Is Simpro legit?

    Simpro is a legitimate software solution for trade businesses. User reviews highlight its comprehensive features and integrations. However, potential users should be aware of reported issues with the mobile app's reliability, complex navigation, and customer support responsiveness.

  • How much does Simpro cost?

    Simpro doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and to determine if Simpro is worth the investment for you.

  • Is Simpro customer service good?

    Simpro's customer service receives mixed reviews. While many praise the helpfulness and responsiveness of the support team, especially during implementation, others have experienced slow response times and unhelpful advice. The 24/7 chat support is appreciated, but email support can be inconsistent.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.