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Company health
Jobber description
Jobber is a software platform designed for small to mid-sized home service businesses. It brings together scheduling, quoting, invoicing, and payment processing into one place. Jobber aims to simplify operations, improve customer service through automated communications, and ultimately help businesses grow. It caters to various industries including cleaning, construction, and landscaping.
Who is Jobber best for
Jobber is a field service management software designed for small and medium-sized home service businesses. Users love the professional quoting, clear dashboard overview, and quick customer support. However, some find the workflow automation and mobile app navigation limited. Jobber streamlines operations, helping businesses enhance customer service and boost growth.
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Best for small to medium-sized businesses (SMBs) in home services.
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Ideal for home service industries like cleaning, construction, and landscaping.
Jobber features
| Supported Jobber offers reports on financial metrics, and likely job performance and profitability. |
| Supported Jobber has a searchable customer database for efficient information retrieval and management. |
| Supported Jobber supports online payments via credit cards, bank transfers, and digital wallets. |
| Supported Jobber supports work orders, job progress tracking, and likely detailed job histories. |
| Supported Jobber offers scheduling and dispatching with route optimization and GPS tracking. |
| Supported Jobber supports creating and managing invoices and quotes, including client information, payment tracking, and likely automated reminders. Customization options are partially supported. |
| Supported Jobber supports generating and presenting quotes with pricing, configurations, and potentially terms and conditions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Jobber reviews
- Professional and detailed quotes can be created and sent quickly from mobile devices.
- The desktop dashboard provides a clear overview of key business details like receivables and upcoming cash flow.
- Quick and efficient customer support, with live agents available within minutes.
- Streamlined client profile creation and quote generation, particularly beneficial for service businesses like carpet cleaning.
- Automated review requests, which have effectively increased Google reviews.
- Limited workflow and automation capabilities, especially compared to other similar products.
- Basic time clock features may not meet the needs of all users.
- Mobile app navigation could be improved, with independent access to sections like requests and invoices.
- Lack of a basic call log entry page for capturing client call details and automatically creating client profiles.
- Limited customization for notifications, particularly for subsequent quotes sent to the same client.
Jobber pricing
The commentary is based on 45 reviews from Jobber G2 reviews and Jobber TrustPilot reviews.
Jobber's pricing is a common concern. While users find the software valuable and worth the cost, some find it expensive, especially for smaller businesses or those needing add-ons. Many suggest the value outweighs the cost, especially for the time saved. A more customizable pricing structure would be welcomed.
Users sentiment
See the Jobber pricing page.
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Jobber has a free plan.
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Jobber has a free trial.
Free
Everything you need to start your home service business. Key features: Keep track client details from the office or out in the field, Real-time scheduling gets you to the right place at the right time, Share your customized request form on your website, social media, Create and send up to 5 Jobs, quotes and invoices a month
Core
Essential tools to grow your reputation as a professional home service business. Key features: Online booking and job scheduling, Send professional quotes, Send invoices and receive online payments, Access the app marketplace, Reporting
Connect
Automations and must-have integrations to reduce admin work and impress customers. All Core features, plus: Send automated reminders & payments, Document work on job forms, Automate invoice follow-ups, Connect QuickBooks Online, Start tracking time and expenses
Grow
Advanced tools to win bigger jobs, and efficiently manage your full schedule. All Connect features, plus: Quote add-ons and images, Track costs with job costing, Automated quote follow-ups, Connect with customers through two-way SMS, Automatic location timers
Plus
The best tools and support to build an established business and win more work. Build custom workflow automations, Unlimited onboarding with a dedicated specialist, Guided API walkthrough
Jobber alternatives
ThryvBetter for marketing automation and social media management. Broader industry fit, including Finance, Banking & Insurance, Transportation & Logistics, and Media & Entertainment. However, user reviews mention billing problems and glitches.Read more
AspireBetter for managing international finances. Caters to businesses operating globally, especially in Asia. Stronger focus on financial operations, expense management, and multi-currency accounts. Offers corporate cards and expense tracking.Read more
jobber vs Housecall ProHas broader industry applicability. Website traffic is growing faster. Offers automated call tracking and mobile app access for technicians. Integrates with QuickBooks.Read more
jobber vs SimproBetter for manufacturing and financial businesses. Geared towards larger trade businesses. Has slower momentum. Users mention issues with the mobile app and complex navigation. Jobber alternative. Simpro competitor.Read more
Contractor ForemanBetter for construction businesses. A more affordable pricing model is available.Read more
CustomerBaseBetter for smaller service businesses needing easy-to-use software with excellent support. A Jobber alternative focused on core features like scheduling, invoicing, and customer interactions.Read more
Jobber FAQ
What is Jobber and what does Jobber do?
Jobber is a field service management software designed for small to medium-sized home service businesses. It streamlines scheduling, quoting, invoicing, and payments, helping businesses enhance customer communication, optimize operations, and drive growth. It's ideal for cleaning, construction, and landscaping companies.
How does Jobber integrate with other tools?
Jobber integrates with popular tools like QuickBooks Online, Mailchimp, Google Calendar, and Stripe. This connectivity streamlines various business processes, from accounting and marketing to scheduling and payments. It also offers an open API for custom integrations.
What the main competitors of Jobber?
Jobber's main competitors include Housecall Pro, Service Fusion, ServiceTitan, and FieldPulse. These alternatives offer similar functionalities for managing scheduling, customer communication, and business operations for field service companies. Simpro, while focused on trades businesses, also competes with Jobber.
Is Jobber legit?
Yes, Jobber is a legitimate software platform for home service businesses. It's known for simplifying scheduling, quoting, and invoicing, especially on mobile devices. However, some users find its automation and customization options limited. It offers a free trial and several paid plans for businesses to explore.
How much does Jobber cost?
Jobber's pricing plans are Core at $25/month, Connect at $75/month, Grow at $126/month, and a custom-priced Plus plan. A free plan is also available with limited functionality. Add-ons like Marketing Suite and additional users are available at extra cost, enhancing the product's worth for growing businesses.
Is Jobber customer service good?
Jobber's customer service receives positive feedback. Users highlight the quick and helpful support, with readily available live agents and prompt responses. While some users mention increased response times recently, overall, customer service is considered a strength.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.