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SleekFlow description
SleekFlow is a customer engagement platform that helps businesses streamline communication across various channels like WhatsApp, Instagram, and live chat. Its features include automated messaging, a centralized inbox for managing chats, and CRM integrations for a 360-degree view of customers. SleekFlow aims to help businesses enhance customer relationships, increase efficiency, and drive growth through personalized and automated conversations.
Who is SleekFlow best for
SleekFlow is a customer engagement platform streamlining communication across WhatsApp, Instagram, and live chat. It offers automated messaging, a centralized inbox, and CRM integrations for a 360-degree customer view. Users praise its user-friendly interface and strong WhatsApp integration but note occasional performance issues and limited customization. Best for businesses wanting to boost customer service efficiency through automation.
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Ideal for small to medium-sized businesses.
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Suitable for businesses focused on customer interaction via messaging.
SleekFlow features
| Supported SleekFlow offers a shared team inbox for managing WhatsApp conversations. |
| Supported SleekFlow supports customer relationship management through multi-channel communication, contact management, and integrations with CRM tools. |
| Supported SleekFlow offers AI chatbots that automate responses and workflows, and potentially campaigns. |
| Supported SleekFlow offers CRM integrations with popular platforms like HubSpot, Salesforce, and Zoho CRM, streamlining workflows and enhancing customer relationship management. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
SleekFlow reviews
We've summarised 144 SleekFlow reviews (SleekFlow TrustPilot reviews and SleekFlow G2 reviews) and summarised the main points below.
- User-friendly interface and generally positive user experience.
- Excellent and responsive customer support, highly praised by users.
- Strong WhatsApp integration, including automation and broadcast capabilities.
- Effective for streamlining customer communication and managing multiple channels in one inbox.
- Useful for businesses looking to improve customer service efficiency and automate tasks.
- SleekFlow can be slow, with laggy performance, especially in the backend and on mobile.
- Limited customization options for some features, including automation logic and analytics filters.
- Version inconsistency between SleekFlow 1.0 and 2.0, with some features missing or different.
- Pricing can be expensive, especially for additional contacts or features.
- Occasional bugs and errors reported, such as issues with message sending or broadcast actions.
SleekFlow pricing
The commentary is based on 25 reviews from SleekFlow G2 reviews.
SleekFlow's pricing is generally considered expensive, especially for startups and small businesses, with additional costs for extra contact quotas and add-ons. However, some users find the pricing to be competitive and worthwhile, given the platform's robust features and excellent customer support.
Users sentiment
See the SleekFlow pricing page.
SleekFlow alternatives
sleekflow vs CometChatBetter for internal communication and adding chat to existing apps. Has more momentum and offers more customization options, especially with UI kits. A SleekFlow competitor focusing on in-app chat, a strong CometChat alternative for developers.Read more
MyAliceBetter for e-commerce businesses using Shopify or WooCommerce. Focuses on sales and customer support through social media and live chat. Has growing momentum.Read more
Chatbot.teamMore focused on sales and marketing automation. Has growing momentum. Caters to e-commerce, edtech, and healthcare. A good SleekFlow alternative.Read more
PodiumBetter for local businesses focused on reputation management and customer communication via text. Has more momentum currently. Lower ratings on Glassdoor. More focused on review generation and AI-powered responses.Read more
ConfluenceBetter for project documentation and team collaboration. A SleekFlow alternative for internal communication. Not focused on customer interaction management.Read more
WATIMore focused on WhatsApp for small to medium businesses. Has grown faster and is rated higher on G2 and Capterra. Users find it easier to use but dislike the limited customization and sometimes slow support. A SleekFlow alternative or competitor.Read more
SleekFlow FAQ
What is SleekFlow and what does SleekFlow do?
SleekFlow is a customer engagement platform streamlining communication across WhatsApp, Instagram, and live chat. It offers automated messaging, a centralized inbox, and CRM integrations for a 360-degree customer view, boosting efficiency and driving growth through personalized, automated conversations.
How does SleekFlow integrate with other tools?
SleekFlow integrates with popular CRM platforms like HubSpot, Salesforce, and Zoho CRM. This streamlines workflows and enhances customer relationship management by centralizing customer data and automating key processes. It also integrates with various messaging channels, including WhatsApp, Instagram, and live chat.
What the main competitors of SleekFlow?
SleekFlow's main competitors include WATI, Chatbot.team, and Podium. These platforms offer similar features such as multi-channel communication, automated messaging, and CRM integrations. ClickUp and Tiledesk also offer overlapping functionalities for customer engagement and workflow automation.
Is SleekFlow legit?
SleekFlow is a legitimate customer engagement platform. Reviews highlight its user-friendly interface and strong WhatsApp integration. However, some users mention limitations in customization and occasional performance issues. Consider these factors when assessing if SleekFlow is safe and suitable for your business.
How much does SleekFlow cost?
I couldn't find pricing details for SleekFlow. For the most up-to-date pricing information, I recommend visiting SleekFlow's official website or contacting their sales team.
Is SleekFlow customer service good?
SleekFlow's customer service receives positive feedback, with users praising the helpful and responsive support team. Users mention the team's quick responses and proactive assistance, even during holidays. However, some experienced slow response times and limited support channels.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.