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Rasayel description
Rasayel is a customer communication platform designed for sales teams at mid-sized businesses. It allows teams to communicate with customers through WhatsApp and other popular messaging apps like Facebook Messenger and Instagram. Rasayel offers a shared team inbox, chatbots, automated workflows, and integrations with popular CRMs like HubSpot and Salesforce. The platform aims to help businesses improve sales conversations, manage customer interactions efficiently, and gain insights from conversations. It includes features for team collaboration, ensuring smooth handovers and a unified customer experience.
What companies are using Rasayel?
Who is Rasayel best for
Rasayel is a customer communication platform designed for sales teams at mid-sized businesses. It offers a shared team inbox, chatbots, and automated workflows for popular messaging apps like WhatsApp and Facebook Messenger. Users love its unified inbox and excellent customer support, while some dislike the limited analytics and filtering options. Rasayel integrates with popular CRMs like HubSpot and Salesforce.
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Best for mid-sized businesses looking to streamline customer communications.
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Ideal for industries like e-commerce, retail, and software, where customer interaction is key.
Rasayel features
| Supported Rasayel automates customer communication via chatbots and other tools. |
| Supported Rasayel allows creating and deploying chatbots to automate WhatsApp interactions. |
| Supported Rasayel offers seamless CRM integrations to unify communication and customer data, streamlining workflows and enhancing CRM. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Rasayel reviews
We've summarised 84 Rasayel reviews (Rasayel TrustPilot reviews, Rasayel Capterra reviews and Rasayel G2 reviews) and summarised the main points below.
- Unified inbox for multiple messaging platforms
- Excellent and responsive customer support
- Helpful automation tools, including pre-set messages and auto-replies
- Seamless integration with Shopify via MESA for order notifications and surveys
- Robust API and webhook integrations for connecting with other platforms
- User-friendly interface
- Effective campaign management and chatbots
- Real-time metrics and sales reporting
- 24-hour outreach time limit is too short
- Inability to reinitiate conversations with clients
- Limited analytics, lacking work hours consideration
- Missing TikTok integration
- Native reports could be more elaborate
- Search bar functionality is unreliable
- Limited filtering options make navigation difficult
- Cannot send direct messages without marketing templates
- Limited image sending options (PDF only)
- Cannot send multiple files simultaneously
Rasayel pricing
The commentary is based on 6 reviews from Rasayel Capterra reviews.
Rasayel offers reasonable pricing and good value for its features, especially compared to competitors. Users highlight its affordability and lack of hidden charges, making it a cost-effective choice for businesses seeking WhatsApp-centric communication tools. Some users find the plan features limited relative to other products.
Users sentiment
See the Rasayel pricing page.
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Rasayel has a free trial.
Start
The essentials you need: Core team inbox, Chatbot builder, API & webhooks, Pipedrive & Zapier integrations, and more.
Grow
Everything in Start and: Advanced automations, Advanced reporting & insights, Voice calls & Groups (Soon), HubSpot & Salesforce integrations, Full onboarding & training, and more.
Enterprise
Everything in Grow and: Custom SLA, Custom reporting & insights, Advanced integrations, And more.
Rasayel alternatives
HubSpot Sales HubBetter for contact, deal, and email management, with robust analytics. A more established HubSpot Sales Hub offers broader integrations. Consider HubSpot Sales Hub as a Rasayel alternative if email marketing is crucial.Read more
CallRailBetter for tracking marketing ROI through call tracking, form tracking, and conversation intelligence. A strong CallRail alternative for businesses focused on sales conversations through messaging apps.Read more
ControlHippoBetter for email and Zoho CRM integrations. A ControlHippo alternative, Rasayel, is growing faster and offers Shopify integration plus robust WhatsApp features.Read more
AiSensyBetter for smaller businesses focused on WhatsApp sales and support. Easier to use with pre-built chatbot templates and WhatsApp business verification tools. More affordable pricing but limited customization options and slower customer support. A good Rasayel alternative for basic WhatsApp business needs.Read more
optiweSupports website live chat. Has more momentum based on website traffic data. A Rasayel competitor and alternative offering multi-platform communication.Read more
Rasayel FAQ
What is Rasayel and what does Rasayel do?
Rasayel is a customer communication platform for sales teams at mid-sized businesses. It enables communication through WhatsApp, Facebook Messenger, and Instagram, offering a shared inbox, chatbots, automated workflows, and CRM integrations. Rasayel helps improve sales conversations, manage customer interactions, and gain valuable insights.
How does Rasayel integrate with other tools?
Rasayel integrates with popular CRMs like HubSpot and Salesforce, enabling a unified view of customer data and streamlined workflows. It also offers robust API and webhook integrations for connecting with other platforms, further extending its functionality.
What the main competitors of Rasayel?
Top alternatives to Rasayel include ControlHippo, HubSpot Sales Hub, and Salesloft. These platforms offer similar features such as shared inboxes, CRM integrations, and automation tools for sales teams. ClickUp and Salesfinity are also comparable options, depending on the specific needs and size of your business.
Is Rasayel legit?
Rasayel appears to be a legitimate platform. User reviews on G2, Capterra, and TrustPilot suggest it's a safe and useful tool, especially for sales teams using WhatsApp. However, some users mention limitations in analytics and certain features. Consider exploring user reviews and comparing with alternatives to ensure it meets your specific needs.
How much does Rasayel cost?
Rasayel's pricing starts at $30 per user per month for the Start plan. The Grow plan is $40 per user per month. Enterprise pricing is custom. Add-ons, like additional phone numbers, are available. A 7-day free trial is available.
Is Rasayel customer service good?
Rasayel's customer service is excellent and highly praised in reviews. Users highlight the team's responsiveness, helpfulness, and dedication to addressing feedback and resolving issues efficiently. The personalized support and readily available assistance contribute to a positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.