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Salesmate description
Salesmate is a cloud-based CRM designed to help businesses manage sales, marketing, and customer support in one platform. It offers tools for contact management, sales automation, marketing automation, customer support, and analytics. Salesmate stands out with its AI-powered assistant "Sandy," which automates tasks like scheduling meetings and drafting emails. The software is highly customizable and aims to be user-friendly with a simple interface and drag-and-drop features. Salesmate is suitable for businesses of all sizes, offering a range of plans to fit different needs. It promises to streamline operations and improve customer relationships. A 15-day free trial is available.
Who is Salesmate best for
Salesmate is a user-friendly CRM ideal for small to medium businesses. It simplifies sales and marketing, offering contact management, automation, and customer support tools. Users praise its ease of use and seamless Google Workspace integration. However, some have noted minor glitches and issues with email tracking. Perfect for sales teams focused on automation and engagement.
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Best for small to medium businesses seeking streamlined sales and customer engagement.
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Suitable for various industries, including Healthcare, Finance, E-commerce, Retail, and more.
Salesmate features
| Supported Salesmate CRM supports contact management, activity tracking, and product association. Sales order management is not clearly confirmed. |
| Supported Salesmate allows customizing sales pipelines to track deals at every stage. |
| Supported Salesmate supports meeting scheduling with calendar integration and various meeting types. |
| Supported Salesmate supports targeted campaigns, personalized messaging, and automated sequences. |
| Supported Salesmate supports built-in calling, power dialers, one-click calling, call recording, and call logging. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Salesmate reviews
- Salesmate is very user-friendly and easy to use.
- Excellent and responsive customer support.
- Seamless integration with Google Workspace.
- Highly customizable with robust features for sales management.
- Affordable pricing compared to competitors with similar features.
- The mobile website could use improvements in terms of speed and functionality.
- Occasional minor glitches can be frustrating.
- Email tracking system sometimes gives wrong information on clicks and opens.
- Dashboards sometimes do not work properly.
- The automated texting tool is difficult to use.
Salesmate pricing
The commentary is based on 14 reviews from Salesmate Capterra reviews, Salesmate G2 reviews and Salesmate TrustPilot reviews.
Salesmate is praised for its affordability and value, especially compared to competitors like HubSpot. Users frequently highlight its competitive pricing and extensive features, even on standard plans, making it a cost-effective choice for businesses seeking robust CRM capabilities.
Users sentiment
See the Salesmate pricing page.
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Salesmate has a free trial.
Basic
This plan includes basic features for building and organizing sales functions, such as contacts, companies, deals, email sync, tracking, templates, pipeline management, dashboards, reports, built-in calling, text messaging, web forms, layout builder, and sales and marketing automation.
Pro
This plan includes all the Basic plan features and adds product management, goal management, team inbox, custom roles, field-based permissions, custom dashboards, reports, sales automation, and marketing automation.
Business
This plan includes all the Pro plan features and adds team management, custom modules, a power dialer, more layouts, formula fields, IP restriction, sales automation, and marketing automation.
Enterprise
This plan includes all the Pro plan features and adds team management, custom modules, a power dialer, more layouts, formula fields, IP restriction, sales automation, and marketing automation.
Salesmate alternatives
HubSpot Sales HubBetter for mid-sized businesses and integrates with other HubSpot tools. Negative pricing sentiment.Read more
salesmate vs PipedriveBetter for Non-profit & Government and Energy & Utilities. Has more momentum.Read more
TwileadBetter for smaller businesses seeking an all-in-one platform with website building and AI chatbot features. Single pricing plan may be more accessible.Read more
Salesforce Sales CloudBetter for enterprise businesses. Has more momentum based on website traffic data.Read more
Dialpad Ai VoiceMore focused on providing AI-powered call analytics and transcription. Better for streamlining communications and gaining data-driven insights from calls.Read more
SalesloftBetter fit for medium-sized businesses, especially in the USA. Has more momentum in terms of employee growth. Provides revenue forecasting and conversation intelligence features. Salesloft is a strong Salesmate competitor and alternative.Read more
Salesmate FAQ
What is Salesmate and what does Salesmate do?
Salesmate is a cloud-based CRM for sales, marketing, and customer support. It features contact management, sales and marketing automation, and analytics. With an AI assistant and customizable interface, Salesmate streamlines operations for businesses of all sizes.
How does Salesmate integrate with other tools?
Salesmate integrates with various tools through native integrations and Zapier. Popular integrations include Google Workspace, Mailchimp, QuickBooks, and many more, enabling seamless data flow and enhanced productivity. This connectivity allows businesses to centralize operations and improve workflow efficiency.
What the main competitors of Salesmate?
Salesmate's main competitors include Pipedrive, HubSpot Sales Hub, Close, Salesforce Sales Cloud, Salesloft, and Twilead. These alternatives offer similar features such as sales automation, contact management, and pipeline management for businesses of various sizes.
Is Salesmate legit?
Yes, Salesmate is a legitimate CRM platform. It's known for its user-friendly interface and robust features like sales automation and the AI assistant, Sandy. While some users report minor glitches, reviews generally praise its ease of use and customer support.
How much does Salesmate cost?
Salesmate's pricing includes the Basic plan at $276/year, the Pro plan at $468/year, and the Business plan at $756/year, billed annually. Contact Salesmate for Enterprise pricing. Several paid add-ons are also available to enhance the product further. A 15-day free trial lets you explore Salesmate's features before committing to a paid plan.
Is Salesmate customer service good?
Salesmate receives positive feedback for its quick and efficient customer support. Users highlight the support team's responsiveness, professionalism, and helpfulness in resolving issues and providing guidance. While some users mention occasional minor glitches, the overall sentiment towards customer service is very positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.