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Orum description
Orum is an AI-powered platform designed to improve sales calls. It features automated dialing, removes manual tasks, and provides analytics to improve team performance. Orum integrates with popular sales tools like Salesforce and HubSpot and prioritizes data security and privacy. This makes it suitable for sales teams of all sizes that rely on making calls to generate leads and close deals.
Who is using Orum?
Who is Orum best for
Orum is an AI-powered sales platform ideal for sales teams looking to boost efficiency. It automates dialing, integrates with CRMs like Salesforce and HubSpot, and offers analytics to improve team performance. Users praise Orum's parallel dialer and user-friendly interface but note occasional technical issues and pricing concerns.
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Best for small and medium-sized businesses (SMBs).
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Suitable for sales-intensive industries.
Orum features
| Supported Orum integrates with various CRM systems, including Salesforce, HubSpot, and Outreach. |
| Supported Orum offers both power and parallel dialing, automating the process of dialing numbers. |
| Supported Orum supports call recording for training, compliance, and analysis. |
| Supported Orum supports reporting and analytics with dashboards and enterprise reporting features. |
| Supported Orum uses AI for parallel dialing, intelligent call processing, and workflow automation. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Orum reviews
We've summarised 342 Orum reviews (Orum G2 reviews) and summarised the main points below.
- Parallel dialer and its efficiency
- User-friendly interface
- Seamless CRM integrations
- Salesfloor feature for team collaboration
- Hot Numbers feature
- Occasional technical issues and bugs
- Unable to call from a personal mobile number
- Limited integrations
- High price
- New beta mode looks awful
Orum pricing
The commentary is based on 17 reviews from Orum G2 reviews.
Orum's pricing is generally considered premium, often described as "expensive" or a "high price tag." However, many users feel the increased productivity and ROI justify the cost, making it "worth it" as an investment in sales efficiency. Orum's pricing structure often involves annual plans which may limit flexibility.
Users sentiment
See the Orum pricing page.
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Orum has a free trial.
Launch
Accelerate your calling culture with unlimited calls, analytics, reporting, and a virtual salesfloor where your team can call and collaborate, together.
Ascend
Unlock international dialing, enhanced AI automation, and enhanced prospecting efficiency with a call library, team reporting, and data enrichment.
Orum alternatives
orum vs NooksBetter fit for medium and large businesses. Has significantly more momentum. A virtual sales floor promotes team collaboration.Read more
orum vs GongBetter for enterprise sales teams needing in-depth conversation analysis and sales coaching. Has significantly more momentum in terms of website traffic and employee growth. A broader range of integrations beyond Salesforce and HubSpot may be preferable for some users. More suitable for established businesses in various sectors, including software and IT, finance, and legal.Read more
HubSpot Sales HubBetter for managing contacts, tracking deals, sending emails, and analyzing sales performance. More suitable for mid-sized businesses wanting streamlined sales processes.Read more
OverloopBetter for email automation and LinkedIn outreach. More suitable for small to medium businesses focused on outbound sales.Read more
TalkdeskBetter for larger companies needing robust contact center features. More industry applications, especially in traditionally regulated sectors. Has more momentum in terms of website traffic growth.Read more
Orum FAQ
What is Orum and what does Orum do?
Orum is an AI-powered sales acceleration platform. It automates dialing, eliminates manual tasks like data entry, and provides analytics to boost sales team performance. Orum integrates with Salesforce, HubSpot, and other tools, benefiting sales teams that rely on calls.
How does Orum integrate with other tools?
Orum integrates with popular CRM systems like Salesforce, HubSpot, and Outreach. This allows for seamless data flow and efficient workflow automation between your sales tools and Orum's AI-powered dialing and analytics features.
What the main competitors of Orum?
Top Orum competitors include Nooks, Salesfinity, and JustCall. These alternatives offer similar features like AI-powered dialing, workflow automation, and CRM integrations. Other competitors like Talkdesk, Gong, and Nextiva provide broader communication and sales solutions.
Is Orum legit?
Yes, Orum is a legitimate AI-powered sales platform. It integrates with Salesforce and HubSpot, offering automated dialing and analytics. While generally well-regarded for ease of use and CRM integrations, some users mention occasional technical issues and high pricing. Orum is safe and prioritizes data security.
How much does Orum cost?
Orum's Launch plan is priced at $250 per user per month. The Ascend plan offers custom pricing for larger teams with more advanced needs. Contact Orum for enterprise pricing options. Is Orum worth the product pricing? A free trial is available.
Is Orum customer service good?
Orum's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly during onboarding and troubleshooting. They praise the team's dedication and proactive assistance in maximizing the platform's benefits. While some experienced slow response times, the overall sentiment towards Orum's customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.