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Nooks

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Company health

Employee growth
390% increase in the last year
Web traffic
43% increase in the last quarter
Financing
June 2024 - $70M

Ratings

G2
4.8/5
(214)

Nooks description

Nooks is an AI-powered sales platform designed for sales development teams at mid-sized and larger companies. It offers tools for automating dialing, prospecting, coaching, and analyzing sales calls. Its standout feature is a "virtual sales floor" that allows for real-time collaboration and coaching during calls. Nooks integrates with popular CRM and sales engagement tools, aiming to boost productivity and increase sales conversions.


Who is using Nooks?


Who is Nooks best for

Nooks is an AI-powered sales platform ideal for mid-sized and large sales teams. It offers automated dialing, prospecting tools, and a virtual sales floor for real-time collaboration. Users love the power dialer and collaborative features, but some report glitches and integration issues. Nooks aims to boost sales productivity and conversions by streamlining workflows.

  • Best for mid-sized to large sales teams.

  • No specific industry fit.


Nooks features

Type in the name of the feature or in your own words tell us what you need
Supported

Nooks offers an AI-powered automated dialer as part of its AI Dialing Assistant.

Supported

Nooks supports parallel dialing, allowing agents to dial up to 5 numbers simultaneously.

Supported

Nooks integrates with various CRM systems.

Supported

Nooks offers features like call recording and analytics to provide feedback on agent performance.

Supported

Nooks tracks sales team performance using call data analytics, a call library, and virtual sales floor features.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.95

Reliability and Performance

Neutral
+0.1

Ease of Implementation

Rather positive
+0.52

Scalability

Strongly positive
+0.73

Nooks reviews

We've summarised 204 Nooks reviews (Nooks G2 reviews) and summarised the main points below.

Pros of Nooks
  • Users rave about the power dialer, highlighting its efficiency in increasing call volume and connect rates.
  • The virtual sales floor is praised for replicating an in-office experience, fostering collaboration and real-time coaching among remote teams.
  • Seamless integration with Outreach and other sales engagement tools is frequently commended.
  • Users appreciate the platform’s user-friendly interface and ease of use.
  • Customer support is generally praised for its responsiveness and helpfulness.
Cons of Nooks
  • Occasional glitches and bugs reported, such as issues with the callback feature, inaccurate voicemail detection, and calls being marked as finished but still dialing the next day.
  • Some users find the delay between a prospect answering and the rep connecting to be too long, leading to hang-ups.
  • Integration with Salesforce needs improvement, particularly in terms of activity uploading and cadence flexibility.
  • Nooks Numbers data enrichment feature received mixed reviews, with some users finding the data inaccurate.
  • Limited customization options reported, like viewing prospect tags during calls and lacking a dedicated single-call dialer.

Nooks pricing

The commentary is based on 7 reviews from Nooks G2 reviews.

While Nooks offers valuable features like parallel dialing and virtual workspaces, some users have raised concerns about its pricing. Though generally considered more affordable than competitors like Orum, some users mention it as "expensive" and are waiting to see a return on investment.

Users sentiment

Strongly negative
-1

See the Nooks pricing page.


Nooks alternatives

  • Logo of Orum
    nooks vs Orum
    Better suited for sales teams of all sizes, not just mid-sized and large companies. Has a preview dialing feature, unlike Nooks. Shows slower momentum based on website traffic and employee growth. Offers a lower-priced plan, but the higher tier requires custom quoting.
    Read more
  • Logo of AiSDR
    AiSDR
    Better for email automation and lead nurturing. Has positive user reviews for customer support and ease of implementation. G2 rates it 4.8/5 stars. A strong Nooks competitor for B2B SaaS companies.
    Read more
  • Logo of HubSpot Sales Hub
    HubSpot Sales Hub
    Better for contact, deal, and task management. Stronger email automation and workflow features. More established and popular HubSpot competitor with positive customer reviews.
    Read more
  • Logo of Overloop
    Overloop
    Better for email automation and LinkedIn outreach. More suitable for small to medium businesses focused on outbound sales.
    Read more
  • Logo of Talkdesk
    Talkdesk
    Better for contact center operations and customer experience. A Talkdesk alternative, Nooks, is sales-focused. Talkdesk has broader industry coverage.
    Read more
  • Logo of Bearworks
    Bearworks
    Has less momentum and fewer users love its features. Better for B2B SaaS companies. A good Nooks competitor.
    Read more

Nooks FAQ

  • What is Nooks and what does Nooks do?

    Nooks is an AI-powered sales platform for mid-sized and larger sales development teams. It automates dialing, prospecting, and coaching, featuring a "virtual sales floor" for real-time collaboration. Nooks integrates with CRM and sales engagement tools to improve productivity and sales conversions.

  • How does Nooks integrate with other tools?

    Nooks integrates with popular CRM and sales engagement platforms. Seamless integration with tools like Outreach is frequently praised by users for enhancing workflow efficiency. However, some users have reported that Salesforce integration needs improvement.

  • What the main competitors of Nooks?

    Top alternatives to Nooks include Orum, Salesfinity, and AiSDR. These platforms offer similar features such as AI-powered dialing, sales engagement automation, and CRM integrations, catering to sales teams looking to enhance productivity and boost sales conversions.

  • Is Nooks legit?

    Yes, Nooks is a legitimate AI-powered sales platform. G2 reviews rate it 4.8/5, with users praising its power dialer and virtual sales floor for boosting productivity. While some users report occasional glitches and integration issues, Nooks is generally considered a safe and useful tool for sales teams.

  • How much does Nooks cost?

    I couldn't find pricing details for Nooks. For the most current pricing information, it's best to visit the vendor's website or contact their sales team directly. This will help you determine if Nooks is worth the investment for your needs.

  • Is Nooks customer service good?

    Nooks' customer support receives positive feedback from users. Reviews highlight their responsiveness, helpfulness, and quick solutions to technical issues. The support team is readily available via Slack, further enhancing their accessibility.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.