Last updated on
Company health
Ratings
Close description
Close is a CRM designed for small to medium-sized businesses, particularly focused on sales teams. It offers a unified platform for managing contacts, making calls, sending emails, and tracking deals, all within the same system. Close aims to simplify sales processes, automate tasks, and increase productivity. They offer transparent pricing, free data migration, and a 14-day free trial.
Who is using Close?
Gralio opinion about Close
A well-respected, straightforward CRM built specifically for sales-focused teams. It prioritizes sales workflows over all-in-one functionality, making it a strong choice for companies that don't need marketing or customer support features in their CRM. Its key strengths include Smart Views for lead organization and built-in calling and texting, which help streamline sales activities. Reviews highlight its intuitive interface and responsive customer support, though some users note issues with email syncing and mobile app glitches.
Who is Close best for
The ideal customer for Close CRM is a small to medium-sized business with a dedicated sales team. They are looking for a unified platform to manage their sales pipeline, from contact management to closing deals. Users especially appreciate Close's intuitive interface and built-in calling and texting features that streamline communication.
-
Close is a good fit for small to medium-sized businesses.
-
Close is a good fit for industries like Healthcare, Wellness & Pharma, Finance, Banking & Insurance, E-commerce, Retail, and Consumer Goods.
Close features
Supported Close supports automated dialing via Power and Predictive Dialer features. |
Supported Close CRM fully supports account management, including managing accounts, associated contacts, deals and activities. |
Supported Close CRM offers a Pipeline View feature that provides a Kanban-style board for visualizing the sales pipeline, allowing users to track deal progress, manage opportunities, and gain real-time insights into their sales process. |
Supported Close supports automated email sequences triggered by behavior or sales stage. |
Supported Close supports two-way email sync with Gmail and Outlook. |
Supported Close provides sales performance reports, including pipeline health, win rates, and sales cycle length. |
Supported Close CRM lets users set reminders for deal-related activities to ensure timely follow-ups. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Close reviews
We've summarised 1284 Close reviews (Close Software Advice reviews, Close GetApp reviews, Close TrustPilot reviews, Close Capterra reviews and Close G2 reviews) and summarised the main points below.
- Intuitive and user-friendly interface praised by many
- Smart Views for lead organization are highly appreciated
- Built-in calling and texting features streamline communication
- Excellent and responsive customer support frequently commended
- Email syncing issues require constant resyncing
- Occasional connection issues and packet loss reported
- Mobile app can be glitchy
- Limited custom activity options in cheaper plans
Close pricing
The commentary is based on 126 reviews from Close Capterra reviews, Close G2 reviews and Close GetApp reviews.
All plans include unlimited accounts, contacts, opportunities, two-way email sync, built-in calling and SMS, and a centralized inbox.
Users sentiment
See the Close pricing page.
-
Close has a free trial.
Avoid missed deals with a single source of truth to manage accounts, contacts, and pipeline.
Do more faster with enhanced collaboration, automation, and customization tools. Includes everything in Base, plus custom activities, AI lead summaries, and enhanced roles and permissions.
Improve sales performance with call coaching, reporting, and CRM customization. Includes everything in Professional, plus call coaching, predictive dialer, advanced customization, enhanced reporting, and priority access to the Close team.
For teams with 10+ reps, a custom plan can be created to fit specific needs.
Close alternatives
close vs Salesforce Sales CloudStreamlines sales, manages contacts, boosts productivity, closes deals.Read more
Close FAQ
Close is a sales-focused CRM platform designed for small to medium-sized businesses. It provides a centralized hub for managing contacts, calls, emails, and sales pipelines, aiming to streamline sales processes and boost team productivity.
What is Close and what does Close do?
Close is a sales-focused CRM platform designed for small to medium-sized businesses. It provides a centralized hub for managing contacts, calls, emails, and sales pipelines, aiming to streamline sales processes and boost team productivity.
Close integrates with other tools through its open API and native integrations. It connects with popular apps like Gmail, Outlook, Zapier, and more, enabling seamless data synchronization and workflow automation.
How does Close integrate with other tools?
Close integrates with other tools through its open API and native integrations. It connects with popular apps like Gmail, Outlook, Zapier, and more, enabling seamless data synchronization and workflow automation.
Close competitors include Pipedrive, Freshsales, and Salesforce Sales Cloud. These CRMs offer similar features like contact management, sales automation, and reporting tools, catering to businesses of different sizes.
What the main competitors of Close?
Close competitors include Pipedrive, Freshsales, and Salesforce Sales Cloud. These CRMs offer similar features like contact management, sales automation, and reporting tools, catering to businesses of different sizes.
Close is a legitimate CRM platform. It's highly rated on platforms like G2 and Capterra, and users praise its intuitive interface and strong customer support. Close is safe to consider, especially if you're seeking a sales-focused CRM.
Is Close legit?
Close is a legitimate CRM platform. It's highly rated on platforms like G2 and Capterra, and users praise its intuitive interface and strong customer support. Close is safe to consider, especially if you're seeking a sales-focused CRM.
Close's pricing starts at $19 per month for the Base plan. They offer different pricing plans for startups, professionals, and enterprises. Close also offers a 14-day free trial to test out their platform.
How much does Close cost?
Close's pricing starts at $19 per month for the Base plan. They offer different pricing plans for startups, professionals, and enterprises. Close also offers a 14-day free trial to test out their platform.
Based on the reviews, Close has excellent customer support. Users consistently praise the responsiveness and helpfulness of the support team. They appreciate the quick response times and the detailed assistance provided.
Is Close customer service good?
Based on the reviews, Close has excellent customer support. Users consistently praise the responsiveness and helpfulness of the support team. They appreciate the quick response times and the detailed assistance provided.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.