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CrmOne description
CrmOne is a free CRM designed for small to mid-sized businesses looking for an all-in-one solution to manage customer interactions and grow their business. It provides tools for various departments, including marketing, sales, and customer service, and offers features such as lead management, sales pipeline tracking, marketing automation, customer support, and analytics. CrmOne sets itself apart with its integrated AI chatbot for improved customer engagement and a user-friendly interface. It's suitable for businesses across industries seeking a cost-effective solution to streamline operations and improve customer relationships.
Who is CrmOne best for
CrmOne is a great option for small and medium-sized businesses seeking an affordable all-in-one CRM solution. Users praise its robust social media integration for lead capture and detailed reporting features. However, some users find the initial setup process time-consuming and note that advanced automation features may require a premium subscription.
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CrmOne is a good fit for small to medium businesses.
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While industry-specific data is limited, CrmOne is suitable for various sectors.
CrmOne features
| Supported CrmOne supports visual pipelines for tracking deals. |
| Supported CrmOne offers real-time dashboards for monitoring key metrics. |
| Supported CrmOne allows sending emails to many recipients at once. |
| Supported CrmOne supports chatbot integration for lead capturing. |
| Supported CrmOne automatically scores leads based on behavior or attributes. |
| Supported CrmOne routes leads based on industry, company size or geography. |
| Supported CrmOne allows users to manage deals across various stages of the sales process. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
CrmOne reviews
We've summarised 355 CrmOne reviews (CrmOne G2 reviews) and summarised the main points below.
- Robust social media integration for lead capture.
- Highly detailed reporting and analytics features for performance tracking.
- Extensive customization options to tailor the system.
- Excellent customer support that is readily available.
- Some of the more powerful tools are only available in the premium pricing plans.
- Automation features, while present, may lack the sophistication needed for complex tasks.
- Pricing is a little high, potentially unsuitable for smaller businesses.
- Initial setup and integration can be time-consuming, requiring technical expertise.
CrmOne pricing
The commentary is based on 65 reviews from CrmOne G2 reviews.
CrmOne is generally well-regarded for its features and ease of use. However, some users find the pricing to be on the higher side, particularly for small businesses or those seeking advanced features.
Users sentiment
See the CrmOne pricing page.
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CrmOne has a free plan.
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CrmOne has a free trial.
Free
This plan includes unlimited users, omnichannel conversations, shared inbox, lead management, email, SMS & WhatsApp campaigns, marketing & sales funnel, SEO-friendly website, form & survey builder, sales pipeline tracker, tasks, follow-ups & recurring tasks, and an online appointment scheduler.
Startup
Includes all features in the Free plan, plus a social media calendar & scheduler, reputation management, workflow automation, dashboard builder, mobile application, custom fields, a reminder system, top-notch support, and API.
Ultimate
Includes all features in the Startup plan, plus custom objects, custom reports, IVR, spam detection, AI-based lead scoring, territory management, goals, forecasts, and a sandbox.
CrmOne alternatives
Pipedrive
Better fit for a wider range of industries and company sizes. It has more momentum despite slower employee growth. Pipedrive is known for its ease of use.
HubSpot Marketing Hub
Better for larger companies and has more industry applications. It is growing slower than CrmOne and users report that the free version is very limited.
Salesforce Sales Cloud
It has more momentum. A much better fit for Finance, Retail, or Software/IT companies.
ConvergeHub
Better fit for smaller companies. ConvergeHub has more positive user feedback on its ease of use.
Nutshell
Better for companies focused on B2B sales. A more budget-friendly option with positive pricing sentiment. It is growing slower than CrmOne.
HubSpot Sales Hub
Better fit for a wider range of industries.
CrmOne FAQ
What is CrmOne and what does CrmOne do?
CrmOne is a free CRM platform for small to mid-sized businesses seeking an all-in-one solution for customer relationship management. It offers tools for marketing, sales, and customer service, including lead management, sales pipeline tracking, and analytics. CrmOne is known for its user-friendly interface and AI chatbot designed to improve customer engagement.
How does CrmOne integrate with other tools?
CrmOne offers integrations with tools for lead capturing through its chatbot feature. However, there is no information available regarding integrations with other specific tools.
What the main competitors of CrmOne?
CrmOne competes with other popular CRMs in the market, including Pipedrive, HubSpot CRM, Salesforce Sales Cloud, and ConvergeHub. These platforms offer a diverse set of features and cater to businesses of different sizes.
Is CrmOne legit?
CrmOne is a legitimate CRM platform. It's generally considered safe, however some users have reported that the initial setup can be time-consuming.
How much does CrmOne cost?
CrmOne offers a free plan with various features. Paid plans are Startup at $119/month and Ultimate at $199/month. A 21-day free trial is available for paid plans.
Is CrmOne customer service good?
Based on the reviews, CrmOne receives generally positive feedback for its customer support. Users highlight the team's responsiveness, helpfulness, and availability. However, some users express a desire for more comprehensive documentation to help resolve issues independently.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.