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Agile CRM description
Agile CRM is an all-in-one customer relationship management tool designed for small to medium-sized businesses. It provides a range of features including sales and marketing automation, contact management, help desk support, and customer journey tracking. Agile CRM allows you to streamline your marketing and sales processes, nurture leads, and manage customer interactions from a single platform. It stands out by integrating various communication channels like email, phone, and social media, giving you a complete view of your customer interactions.
Who is Agile CRM best for
Agile CRM is a user-friendly platform ideal for small to medium businesses seeking affordable sales, marketing, and service automation. Users praise its intuitive interface and robust automation features, while some note occasional slow loading times and limited mobile app customization. A unified platform and responsive customer support make it a valuable tool for streamlining customer relationship management.
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Best for small to medium-sized businesses seeking an affordable, all-in-one CRM.
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Suitable for various industries, including e-commerce, retail, healthcare, and more.
Agile CRM features
| Supported Agile CRM offers integrated email marketing with targeted campaigns, personalized messaging, and automated sequences. |
| Supported Agile CRM supports contact management, tracking communications, activities, and scheduling emails. |
| Supported Agile CRM offers marketing automation and personalized campaigns to convert leads and boost customer loyalty. |
| Supported Agile CRM offers dedicated customer support with features like helpdesk, live chat, and call center integration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Agile CRM reviews
We've summarised 1003 Agile CRM reviews (Agile CRM Software Advice reviews, Agile CRM GetApp reviews, Agile CRM TrustPilot reviews, Agile CRM Capterra reviews and Agile CRM G2 reviews) and summarised the main points below.
- User-friendly interface with drag-and-drop functionality.
- Integrates sales, marketing, and service automation in one platform.
- Strong automation capabilities, including email marketing and workflows.
- Cost-effective pricing, especially for small businesses.
- Excellent and responsive customer support via chat.
- Occasional reports of slow loading times, especially with larger datasets.
- Email marketing bounces back and other email challenges.
- Limited customization options, especially for the mobile app.
- Issues with campaign nodes and automation limits.
- Steep learning curve for advanced features and inadequate documentation.
Agile CRM pricing
The commentary is based on 110 reviews from Agile CRM Capterra reviews, Agile CRM G2 reviews, Agile CRM GetApp reviews, Agile CRM Software Advice reviews and Agile CRM TrustPilot reviews.
Agile CRM is praised for its competitive pricing and free version, making it accessible to small businesses. Many users highlight its affordability compared to other CRMs with similar features, though some advanced features require paid subscriptions. Some users find certain pricing tiers or add-on costs, such as email credits, too high.
Users sentiment
See the Agile CRM pricing page.
Agile CRM alternatives
agile-crm vs ActiveCampaignBetter for marketing automation and larger businesses. Higher rated and growing faster, with a wider integration ecosystem. More automation features like drip campaigns.Read more
ConvergeHubHas more momentum currently. Offers a unified platform with sales force automation, a 360-degree customer view, and advanced search functionality. Some users find the UI outdated and the mobile app limited.Read more
Simply CRMIncludes project management and invoicing tools. Caters to software, IT, and telecommunications, as well as marketing and advertising.Read more
OverloopBetter for sales outreach automation and LinkedIn integration. A strong Agile CRM competitor for outbound sales.Read more
LookerBetter for enterprise companies needing comprehensive business intelligence and data analysis. More suitable for users heavily invested in the Google ecosystem. Stronger data visualization capabilities.Read more
GreenRopeBetter for mid-sized companies. Higher rated by users. Unlimited users included in pricing. Steeper learning curve and less intuitive interface.Read more
Agile CRM FAQ
What is Agile CRM and what does Agile CRM do?
Agile CRM is a unified platform offering sales, marketing, and service automation for small to medium-sized businesses. It streamlines customer interactions through contact management, email marketing, and help desk features, enabling businesses to nurture leads and improve customer relationships.
How does Agile CRM integrate with other tools?
Agile CRM integrates with various tools through its API and pre-built integrations. It connects with popular platforms like Zapier, Shopify, Stripe, and more. This allows for streamlined workflows, data synchronization, and enhanced functionality across different business applications.
What the main competitors of Agile CRM?
Top Agile CRM competitors include ActiveCampaign, ConvergeHub, HubSpot Marketing Hub, and EngageBay. These alternatives offer similar features like marketing automation, sales tools, and customer support, catering to various business sizes and needs.
Is Agile CRM legit?
Yes, Agile CRM is a legitimate CRM software. It's known for its user-friendly interface and all-in-one capabilities, making it a safe and popular choice for small to medium-sized businesses seeking affordable CRM solutions. However, some users have reported occasional slow loading times and limited customization options.
How much does Agile CRM cost?
Agile CRM offers a free plan for up to 10 users. Paid plans start at $8.99 per user per month billed annually. There's also an Enterprise plan, but pricing isn't publicly available. Contact Agile CRM for a customized quote.
Is Agile CRM customer service good?
Agile CRM's customer service receives positive feedback, with users praising the helpful and responsive support team, especially via chat. However, some have reported slow response times and unresolved issues. Despite some negative experiences, the overall sentiment towards their customer service is generally favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.