SimplePractice vs TheraNest

by Gralio Mar 11, 2025

SimplePractice and TheraNest are both practice management software solutions designed for healthcare professionals, but cater to different needs. SimplePractice offers a more comprehensive suite of features, including robust insurance claims processing and various integrations. TheraNest focuses on mental health practices, providing specialized tools like Wiley Practice Planners integration and telehealth features, at a generally lower price point.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 3564 reviews and 60 websites, saving 20 hours, 18 minutes of reading.

SimplePractice

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TheraNest

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About

SimplePractice is an all-in-one practice management software designed for health and wellness practitioners, particularly in behavioral health. It offers tools to manage scheduling, billing, telehealth, insurance claims, and client communication. SimplePractice is known for its user-friendly interface, HIPAA compliance, and focus on streamlining administrative tasks. Over 200,000 practitioners use SimplePractice, attracted to its integrated features, positive reviews, and potential to improve practice efficiency.

TheraNest is a practice management software designed specifically for mental health professionals and therapy practices of all sizes. It offers a comprehensive suite of tools to manage everything from scheduling and billing to telehealth and electronic health records (EHR). The platform aims to streamline administrative tasks, improve client engagement, and ultimately allow practitioners to focus on providing quality care. TheraNest stands out for its user-friendly interface, customizable features, and strong focus on compliance and data security.

Summary

Main difference

SimplePractice is better for you if you need a user-friendly platform with strong insurance claims processing and a wide range of integrations. TheraNest is better for you if you prioritize telehealth features, specialized mental health tools like Wiley Practice Planners integration, and a more affordable solution.

Relative strengths of SimplePractice (compared to TheraNest)

Strong insurance claims processing: SimplePractice offers integrated features for creating, submitting, tracking, and managing insurance claims, which is crucial for many US-based healthcare practices.
Wide range of integrations: SimplePractice integrates with various payment processors and other healthcare tools, offering more flexibility for different practice needs.
User-friendly interface: SimplePractice is known for its intuitive interface and ease of use, which can be particularly beneficial for smaller businesses with limited tech resources.

Relative weaknesses of SimplePractice (compared to TheraNest)

Limited free trial: SimplePractice's limited free trial might not be enough to fully explore its features.
Subpar mobile app: The mobile app has received user criticism for glitches and limited functionality, which can be inconvenient for practitioners on the go.
Billing system complexities: While generally efficient, the billing system can become complex for secondary insurance, potentially requiring manual workarounds.

Who should use SimplePractice VS. TheraNest

SimplePractice is an ideal choice for health and wellness practitioners, especially in behavioral health. It offers a user-friendly platform with essential tools for scheduling, billing, telehealth, and client communication. Users appreciate the streamlined billing and customizable templates but note the limited free trial and less impressive mobile app. Perfect for those seeking an all-in-one solution to improve practice efficiency.

TheraNest is a practice management solution ideal for mental health professionals seeking to streamline administrative tasks. Users praise its intuitive interface and scheduling features. However, some have reported issues with billing and customer service. Consider TheraNest if you prioritize ease of use and affordable pricing, but be aware of potential drawbacks.

Best for small to medium-sized businesses (1-100 employees), excellent fit for medium businesses (101-1000 employees), and moderate fit for large enterprises (1001+ employees).
Specifically designed for health and wellness practitioners, especially those in behavioral health.

TheraNest is an excellent fit for mental health practices of all sizes, from solo practitioners to large groups.
TheraNest is designed specifically for the healthcare industry, catering to the unique needs of mental health professionals.

SimplePractice and TheraNest features

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Type in the name of the feature or in your own words tell us what you need

Appointment scheduling

Supported

SimplePractice allows scheduling appointments with clients, both manually and online.

Supported

TheraNest supports appointment scheduling, allowing clients to book appointments.
Billing and payments

Supported

SimplePractice offers billing, payment processing, and secure transaction management.

Supported

TheraNest supports billing, payments, and insurance claims.
Telehealth

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SimplePractice offers telehealth features including video conferencing, integrated with practice management tools.

Supported

TheraNest supports telehealth with video conferencing for up to 6 participants.
Practice Management System integration

Supported

SimplePractice offers features of practice management systems.

Supported

TheraNest is a practice management system that integrates with other platforms.
Templates

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SimplePractice offers various pre-built templates, including for treatment plans.

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TheraNest offers pre-built templates for notes, treatment plans, and other documents.
Reporting and analytics

Supported

SimplePractice provides analytics on patient data, appointments and finances.

Supported

TheraNest supports generating reports on patient data, scheduling, and finances.

Qualities

Value and Pricing Transparency

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Customer Service

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Ease of Use

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Reliability and Performance

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Ease of Implementation

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Scalability

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SimplePractice and TheraNest Pricing

SimplePractice offers a 7-day free trial to access all features in the Plus plan. They also offer 50% off for 3 months after the trial period. The core features included in every plan are unlimited clients, paperless intake documents, telehealth, online payments, automated invoices & statements, EHR mobile app, client portal website & mobile app, and access to live support.

Plans

See full Pricing page

No data

We couldn't find a pricing page for TheraNest.

SimplePractice and TheraNest review insights

Users love

The platform is widely praised for its user-friendly interface and ease of navigation.
Clients appreciate the convenience of the client portal for scheduling, completing paperwork, and secure messaging.
SimplePractice offers a robust library of customizable templates for various forms and documents.
The integrated billing system, including credit card processing through Stripe, streamlines payment and invoicing.

User-friendly interface and easy to navigate.
Easy to use for scheduling and appointment reminders.
Great for keeping records and charting notes.
Affordable and offers a non-profit discount.

Users dislike

The free trial is limited and does not allow access to all features, leaving some users feeling misled.
Many users report the mobile app is underwhelming and glitchy.
The billing system, particularly for secondary insurance, can be confusing and require manual workarounds.
Customer support, while responsive, is primarily through email, with no direct phone number, making urgent issues difficult to address.

Managed billing is a scam and created billing issues.
Customer service is non-existent and unhelpful.
System is often down and being upgraded.
Telehealth platform is unreliable and has connectivity issues.

SimplePractice and TheraNest Ratings

G2

4.1/5

(120)
Capterra

4.6/5

(2375)
TrustPilot

4.3/5

(53)
Glassdoor

3.6/5

(102)

G2

4.0/5

(88)
Capterra

4.4/5

(926)
TrustPilot

2.9/5

(2)
Glassdoor

3.1/5

(124)

Company health

Employee growth

17% increase in the last year

5% increase in the last year

Web traffic

1% decrease in the last quarter

7% increase in the last quarter

Financing

No data

March 2018 - $0

How do SimplePractice and TheraNest compare in telehealth reliability and user satisfaction?

SimplePractice's telehealth reliability appears to be higher than TheraNest's. While SimplePractice users occasionally mention issues with their mobile app, there are no widespread reports of telehealth connectivity problems. TheraNest users, however, specifically cite their telehealth platform as unreliable with connectivity issues. Regarding user satisfaction, SimplePractice generally receives more positive reviews, though users of both platforms appreciate the user-friendly interface and ease of scheduling. However, TheraNest has more negative feedback concerning customer service and billing issues, while SimplePractice users mainly complain about the mobile app and limited free trial.

Which product, SimplePractice or TheraNest, offers better integrated billing for insurance claims?

SimplePractice offers better integrated billing for insurance claims. While both platforms offer billing features, SimplePractice is praised for its integrated system, including features for creating, submitting, tracking, and managing insurance claims. TheraNest, on the other hand, receives negative user reviews regarding its billing system, with some users describing its managed billing as problematic.

What are the advantages of SimplePractice?

SimplePractice offers a more user-friendly interface and streamlined client portal, enhancing client experience. It also provides robust, customizable templates for various forms and documents, increasing efficiency. The integrated billing system, including credit card processing, simplifies payment and invoicing. Furthermore, SimplePractice has a larger user base and more positive reviews, suggesting wider adoption and satisfaction.

What are the disadvantages of SimplePractice?

SimplePractice's limited free trial doesn't showcase all features, potentially misleading users. The mobile app is frequently criticized for glitches and poor functionality. Billing, especially with secondary insurance, can be complex and require manual workarounds. Finally, customer support, while responsive, lacks a direct phone line, making urgent issues difficult to resolve quickly.

Alternatives to SimplePractice and TheraNest

Carepatron

Carepatron is a cloud-based practice management software designed for healthcare professionals and businesses of all sizes. It offers a comprehensive suite of tools, including online booking, billing and payments, telehealth, electronic health records, and client portals. Carepatron aims to streamline administrative tasks, improve client engagement, and enhance overall practice efficiency. It stands out with its user-friendly interface, customizable features, and a focus on automation to reduce administrative burden. Carepatron serves a wide range of healthcare providers, from solo practitioners to large teams.

Kalix

Kalix is a software platform designed for dietitians and healthcare professionals to manage their practice. It offers tools for scheduling, telehealth, billing, charting, online forms, and more. Kalix aims to streamline administrative tasks, improve client care, and help build a more profitable practice. It is a comprehensive, HIPAA-compliant solution accessed from any internet-connected device. Kalix is committed to affordability and accessibility for practices of all sizes.

Practice Better

Practice Better is a comprehensive practice management software designed for health and wellness professionals. It offers tools to manage bookings, billing, telehealth appointments, client records, and online courses. The platform aims to simplify administrative tasks, improve client engagement, and enable practitioners to scale their businesses. Practice Better is suited for individual practitioners and teams, providing customizable features to adapt to different workflows and specialties.

TheraPlatform

TheraPlatform is an all-in-one, web-based practice management and electronic health record (EHR) software designed specifically for therapists and healthcare providers. It offers a suite of features including teletherapy, scheduling, billing, claims management, therapy notes, and client portal, all within a secure and HIPAA-compliant platform. TheraPlatform aims to streamline administrative tasks, facilitate virtual therapy sessions, and improve overall efficiency for mental health professionals. It stands out with its integrated therapy apps, flexible billing options, and commitment to data security.

Pabau

Pabau is a cloud-based practice management software designed for healthcare businesses like medical spas, clinics, and salons. It offers a wide range of features including online booking, electronic medical records, billing, inventory management, marketing automation, and reporting tools. Pabau aims to streamline operations, improve patient experience, and help businesses grow by automating tasks and providing data-driven insights. It's suitable for various healthcare providers, from small clinics to multi-location practices.

TherapyPMS

TherapyPMS is practice management software designed for mental health professionals. It aims to simplify administrative tasks like scheduling, billing, and insurance management, letting therapists focus on patient care. The software includes features for documentation, telehealth, client communication, and reporting, aiming to increase efficiency and improve the overall client experience.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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