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Carepatron description
Carepatron is a cloud-based practice management software designed for healthcare professionals and businesses of all sizes. It offers a comprehensive suite of tools, including online booking, billing and payments, telehealth, electronic health records, and client portals. Carepatron aims to streamline administrative tasks, improve client engagement, and enhance overall practice efficiency. It stands out with its user-friendly interface, customizable features, and a focus on automation to reduce administrative burden. Carepatron serves a wide range of healthcare providers, from solo practitioners to large teams.
Gralio opinion about Carepatron
Carepatron is easy-to-use software made for healthcare professionals like therapists, counselors, health coaches, nurses and small clinic teams. It helps simplify tasks like scheduling, billing, and even video appointments, making it a great choice for those who want to spend more time helping patients and less time on paperwork. Its key features include video calling for telehealth, online payment options, and a client portal for easy communication. Many users love how simple it is to navigate and how it saves time, but some mention the system can be slow at times, and creating custom templates can take extra effort.
Who is Carepatron best for
Carepatron is best for healthcare businesses seeking an all-in-one practice management solution. Users praise Carepatron for its user-friendly interface, customizable features, and automation tools that reduce administrative burden. However, some users have noted that the platform can experience slowness and occasional glitches.
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Carepatron is a good fit for solo practitioners and small to medium-sized businesses.
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The software is ideal for businesses in the healthcare, wellness, and pharmaceutical industries.
Carepatron features
| Supported Carepatron enables patients to complete various forms online. |
| Supported Carepatron allows generating and sending billing statements to patients. |
| Supported Patients can access health records, schedule appointments, and communicate with providers. |
| Supported Carepatron supports video calls through its Telehealth feature. |
| Supported Patients can book online via patient portal or website integration. |
| Supported Carepatron allows users to schedule, reschedule and cancel appointments. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Carepatron reviews
We've summarised 505 Carepatron reviews (Carepatron TrustPilot reviews, Carepatron Capterra reviews and Carepatron G2 reviews) and summarised the main points below.
- Easy to access and utilize
- The template library is awesome
- Solid features, easy workflow, good customer support.
- User-friendly interface, customizable features, and a focus on automation to reduce administrative burden.
- The template design is a bit odd to work through.
- The platform can be slow sometimes and glitches.
- Building a new template can be a lilttle tedious
- No app vs. the webpage download.
Carepatron pricing
The commentary is based on 182 reviews from Carepatron Capterra reviews, Carepatron G2 reviews and Carepatron TrustPilot reviews.
Carepatron is praised by users for its affordability, especially for solo practitioners and startups. Many highlight the free plan's value, while others find the paid plans competitively priced for the features offered, making it a cost-effective solution for practice management.
Users sentiment
See the Carepatron pricing page.
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Carepatron has a free plan.
Free
This plan offers basic features such as unlimited clients, telehealth, and access to the client portal. It also includes 1GB of data storage, 2k AI tokens, and 10 tasks.
Essential
This plan includes all the features of the Free plan and adds 5GB of storage, 10k AI tokens, 5k tasks, 2-way calendar sync, video waiting room, and template import support.
Plus
This plan includes all the features of the Essential plan plus unlimited storage and AI tokens, unlimited tasks, group scheduling, group video calls, shared inboxes, and custom branding.
Advanced
This plan includes all the features of the Plus plan with the addition of roles and permissions, 90-day deleted data retention, white labeling, Google Analytics integration, and an account manager.
Carepatron alternatives
Practice by Numbers
It is growing faster and is a much better fit for smaller businesses. It is exclusively for dental practices.
Jane
Better for smaller practices. It has more momentum. A good Jane alternative.
Pabau
It is growing faster and enjoys more positive user reviews. However, it has a less favorable pricing sentiment.
Power Diary
Better suited for larger clinics. It has more momentum than Carepatron.
SimplePractice
SimplePractice is a better option for solo practitioners and smaller teams, especially in behavioral health. It has a more negative pricing sentiment.
Birdeye
Better suited for multi-location businesses looking to enhance their online presence and reputation management, rather than healthcare practice management. It is a better fit for industries outside of healthcare. Birdeye is growing slower than Carepatron. It has a more negative pricing sentiment.
Carepatron FAQ
What is Carepatron and what does Carepatron do?
Carepatron is a cloud-based practice management software streamlining administrative tasks for healthcare practices. It offers online booking, billing, telehealth, electronic health records, and client portals. Its user-friendly interface and automation features aim to improve practice efficiency and client engagement.
How does Carepatron integrate with other tools?
Carepatron offers integrations to enhance its functionality and user experience. It integrates with various tools, including payment gateways, telehealth platforms, and other healthcare-related software.
What the main competitors of Carepatron?
Carepatron's main competitors include **Jane**, **SimplePractice**, **Pabau**, and **Power Diary**. These are all practice management software solutions that offer a suite of features like online booking, billing, and telehealth capabilities.
Is Carepatron legit?
Carepatron is a legitimate and popular practice management software. It receives positive reviews from users who praise its ease of use, comprehensive features, and focus on automation. However, some users have mentioned occasional slowness and glitches with the platform.
How much does Carepatron cost?
Carepatron's pricing includes a Free plan and three paid plans: Essential for $14/month, Plus for $19/month, and Advanced for $24/month. All plans are billed annually and come with unlimited clients and telehealth.
Is Carepatron customer service good?
Based on reviews, Carepatron's customer service receives positive feedback, with users highlighting the helpful and responsive support team. Users mention prompt responses and a willingness to assist with questions and issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.