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Carepatron

Last updated on

Company health

Employee growth
37% increase in the last year
Web traffic
13% decrease in the last quarter
Financing
May 2023 - $5M

Reviews

G2
4.5/5
(259)
Capterra
4.6/5
(245)
TrustPilot
3.2/5
(1)

Carepatron description

Carepatron is a cloud-based practice management software designed for healthcare professionals and businesses of all sizes. It offers a comprehensive suite of tools, including online booking, billing and payments, telehealth, electronic health records, and client portals. Carepatron aims to streamline administrative tasks, improve client engagement, and enhance overall practice efficiency. It stands out with its user-friendly interface, customizable features, and a focus on automation to reduce administrative burden. Carepatron serves a wide range of healthcare providers, from solo practitioners to large teams.


Gralio opinion about Carepatron

Carepatron is easy-to-use software made for healthcare professionals like therapists, counselors, health coaches, nurses and small clinic teams. It helps simplify tasks like scheduling, billing, and even video appointments, making it a great choice for those who want to spend more time helping patients and less time on paperwork. Its key features include video calling for telehealth, online payment options, and a client portal for easy communication. Many users love how simple it is to navigate and how it saves time, but some mention the system can be slow at times, and creating custom templates can take extra effort.


Who is Carepatron best for

Carepatron is best for healthcare businesses seeking an all-in-one practice management solution. Users praise Carepatron for its user-friendly interface, customizable features, and automation tools that reduce administrative burden. However, some users have noted that the platform can experience slowness and occasional glitches.

  • Carepatron is a good fit for solo practitioners and small to medium-sized businesses.

  • The software is ideal for businesses in the healthcare, wellness, and pharmaceutical industries.


Carepatron features

Type in the name of the feature or in your own words tell us what you need
Supported

Carepatron enables patients to complete various forms online.

Supported

Carepatron allows generating and sending billing statements to patients.

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Patients can access health records, schedule appointments, and communicate with providers.

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Carepatron supports video calls through its Telehealth feature.

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Patients can book online via patient portal or website integration.

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Carepatron allows users to schedule, reschedule and cancel appointments.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.53

Customer Service

Strongly positive
+0.82

Ease of Use

Strongly positive
+0.95

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Strongly positive
+0.7

Scalability

Neutral
+0

Carepatron reviews

We've summarised 505 Carepatron reviews (Carepatron TrustPilot reviews, Carepatron Capterra reviews and Carepatron G2 reviews) and summarised the main points below.

Pros of Carepatron
  • Easy to access and utilize
  • The template library is awesome
  • Solid features, easy workflow, good customer support.
  • User-friendly interface, customizable features, and a focus on automation to reduce administrative burden.
Cons of Carepatron
  • The template design is a bit odd to work through.
  • The platform can be slow sometimes and glitches.
  • Building a new template can be a lilttle tedious
  • No app vs. the webpage download.

Carepatron pricing

The commentary is based on 182 reviews from Carepatron Capterra reviews, Carepatron G2 reviews and Carepatron TrustPilot reviews.

Carepatron is praised by users for its affordability, especially for solo practitioners and startups. Many highlight the free plan's value, while others find the paid plans competitively priced for the features offered, making it a cost-effective solution for practice management.

Users sentiment

Rather positive
+0.53

See the Carepatron pricing page.

  • Carepatron has a free plan.

Free

$0/month (billed annually)

This plan offers basic features such as unlimited clients, telehealth, and access to the client portal. It also includes 1GB of data storage, 2k AI tokens, and 10 tasks.

Essential

$14/month (billed annually)

This plan includes all the features of the Free plan and adds 5GB of storage, 10k AI tokens, 5k tasks, 2-way calendar sync, video waiting room, and template import support.

Plus

$19/month (billed annually)

This plan includes all the features of the Essential plan plus unlimited storage and AI tokens, unlimited tasks, group scheduling, group video calls, shared inboxes, and custom branding.

Advanced

$24/month (billed annually)

This plan includes all the features of the Plus plan with the addition of roles and permissions, 90-day deleted data retention, white labeling, Google Analytics integration, and an account manager.


Carepatron alternatives

  • Logo of Pabau
    Pabau
    It is growing faster and enjoys more positive user reviews. However, it has a less favorable pricing sentiment.
  • Logo of Power Diary
    Power Diary
    Better suited for larger clinics. It has more momentum than Carepatron.
  • Logo of SimplePractice
    SimplePractice
    SimplePractice is a better option for solo practitioners and smaller teams, especially in behavioral health. It has a more negative pricing sentiment.
  • Logo of Birdeye
    Birdeye
    Better suited for multi-location businesses looking to enhance their online presence and reputation management, rather than healthcare practice management. It is a better fit for industries outside of healthcare. Birdeye is growing slower than Carepatron. It has a more negative pricing sentiment.

  • Carepatron FAQ


    Reviewed by

    MK
    Michal Kaczor
    CEO at Gralio

    Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

    TT
    Tymon Terlikiewicz
    CTO at Gralio

    Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.