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Carepatron

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Company health

Employee growth
37% increase in the last year
Web traffic
13% decrease in the last quarter
Financing
May 2023 - $5M

Ratings

G2
4.5/5
(269)
Capterra
4.6/5
(245)

Carepatron description

Carepatron is a cloud-based practice management software designed for healthcare professionals and businesses of all sizes. It offers a comprehensive suite of tools, including online booking, billing and payments, telehealth, electronic health records, and client portals. Carepatron aims to streamline administrative tasks, improve client engagement, and enhance overall practice efficiency. It stands out with its user-friendly interface, customizable features, and a focus on automation to reduce administrative burden. Carepatron serves a wide range of healthcare providers, from solo practitioners to large teams.


Gralio opinion about Carepatron

Carepatron is easy-to-use software made for healthcare professionals like therapists, counselors, health coaches, nurses and small clinic teams. It helps simplify tasks like scheduling, billing, and even video appointments, making it a great choice for those who want to spend more time helping patients and less time on paperwork. Its key features include video calling for telehealth, online payment options, and a client portal for easy communication. Many users love how simple it is to navigate and how it saves time, but some mention the system can be slow at times, and creating custom templates can take extra effort.


Who is Carepatron best for

Carepatron is best for healthcare businesses seeking an all-in-one practice management solution. Users praise Carepatron for its user-friendly interface, customizable features, and automation tools that reduce administrative burden. However, some users have noted that the platform can experience slowness and occasional glitches.

  • Carepatron is a good fit for solo practitioners and small to medium-sized businesses.

  • The software is ideal for businesses in the healthcare, wellness, and pharmaceutical industries.


Carepatron features

Type the name of the feature or, in your own words, tell us what you need
Supported

Carepatron enables patients to complete various forms online.

Supported

Carepatron allows generating and sending billing statements to patients.

Supported

Patients can access health records, schedule appointments, and communicate with providers.

Supported

Carepatron supports video calls through its Telehealth feature.

Supported

Patients can book online via patient portal or website integration.

Supported

Carepatron allows users to schedule, reschedule and cancel appointments.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.53

Customer Service

Strongly positive
+0.82

Ease of Use

Strongly positive
+0.95

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Strongly positive
+0.7

Scalability

Neutral
+0

Carepatron reviews

We've summarised 505 Carepatron reviews (Carepatron TrustPilot reviews, Carepatron Capterra reviews and Carepatron G2 reviews) and summarised the main points below.

Pros of Carepatron
  • Easy to access and utilize
  • The template library is awesome
  • Solid features, easy workflow, good customer support.
  • User-friendly interface, customizable features, and a focus on automation to reduce administrative burden.
Cons of Carepatron
  • The template design is a bit odd to work through.
  • The platform can be slow sometimes and glitches.
  • Building a new template can be a lilttle tedious
  • No app vs. the webpage download.

Carepatron pricing

The commentary is based on 182 reviews from Carepatron Capterra reviews, Carepatron G2 reviews and Carepatron TrustPilot reviews.

Carepatron offers a free plan and paid plans billed per user, monthly or annually (with a discount for annual billing). All plans include unlimited clients and telehealth. Paid plans offer additional features such as increased storage, AI usage, tasks, and support options.

Users sentiment

Rather positive
+0.33

See the Carepatron pricing page.

  • Carepatron has a free plan.

Free
Free

Unlimited clients, telehealth, 1GB storage, client portal, automated billing & online payments, live support

Essential
$14 per user/month

Everything in Free + automatic reminders, 2-way calendar sync, video waiting room & chat, 5GB storage, template import, priority support

Plus
$19 per user/month

Everything in Essential + unlimited AI, unlimited storage & tasks, group scheduling, group video calls, shared inboxes, custom branding

Advanced
$24 per user/month

Everything in Plus + roles & permissions, 90-day deleted data retention, white labeling, Google analytics, account manager, data import support


Carepatron alternatives

  • Logo of SimplePractice
    carepatron vs SimplePractice
    Streamlined practice management for health & wellness professionals.
    Read more
  • Logo of TheraNest
    TheraNest
    Streamlined practice management for therapists. Simple, secure, and compliant.
    Read more
  • Logo of Epic
    carepatron vs Epic
    Connects healthcare data for better care and streamlined workflows.
    Read more
  • Logo of AdvancedMD
    AdvancedMD
    Streamlines medical practice management with unified EHR, billing, and telehealth.
    Read more
  • Logo of Practice Better
    Practice Better
    Streamlined practice management for wellness pros. Client portal. HIPAA compliant.
    Read more
  • Logo of TherapyNotes
    TherapyNotes
    Streamlined practice management for therapists: notes, billing, scheduling.
    Read more

Carepatron FAQ

  • What is Carepatron and what does Carepatron do?

    Carepatron is a cloud-based practice management software streamlining administrative tasks for healthcare practices. It offers online booking, billing, telehealth, electronic health records, and client portals. Its user-friendly interface and automation features aim to improve practice efficiency and client engagement.

  • How does Carepatron integrate with other tools?

    Carepatron offers integrations to enhance its functionality and user experience. It integrates with various tools, including payment gateways, telehealth platforms, and other healthcare-related software.

  • What the main competitors of Carepatron?

    Carepatron's main competitors include **Jane**, **SimplePractice**, **Pabau**, and **Power Diary**. These are all practice management software solutions that offer a suite of features like online booking, billing, and telehealth capabilities.

  • Is Carepatron legit?

    Carepatron is a legitimate and popular practice management software. It receives positive reviews from users who praise its ease of use, comprehensive features, and focus on automation. However, some users have mentioned occasional slowness and glitches with the platform.

  • How much does Carepatron cost?

    Carepatron's pricing includes a Free plan and three paid plans: Essential for $14/month, Plus for $19/month, and Advanced for $24/month. All plans are billed annually and come with unlimited clients and telehealth.

  • Is Carepatron customer service good?

    Based on reviews, Carepatron's customer service receives positive feedback, with users highlighting the helpful and responsive support team. Users mention prompt responses and a willingness to assist with questions and issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.