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TherapyNotes description
TherapyNotes is a web-based software designed specifically for mental health practices. It helps manage various aspects of running a practice, such as scheduling appointments, taking notes, billing insurance, and communicating with clients securely. TherapyNotes prioritizes ease of use and offers unlimited customer support. It's used by a large number of mental health professionals and is designed to be a comprehensive solution for managing a behavioral health practice.
Who is TherapyNotes best for
TherapyNotes is a user-friendly practice management software designed for mental health professionals. Users love its comprehensive features, easy navigation, and excellent customer support. However, some find it difficult to view all provider schedules at once and desire more control over task management. It's a cost-effective solution, especially for solo practitioners and small to medium-sized group practices.
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Ideal for small to medium-sized mental health practices.
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Best fit for healthcare and wellness businesses.
TherapyNotes features
| Supported TherapyNotes provides a patient portal for scheduling, document sharing, and telehealth. |
| Supported TherapyNotes allows scheduling, rescheduling, and canceling appointments. |
| Supported TherapyNotes supports electronic billing via Change Healthcare. |
| Supported TherapyNotes offers pre-built templates for notes and documentation. |
| Supported TherapyNotes allows creating and storing custom treatment plans, including sharing them with patients. |
| Supported TherapyNotes supports video calls for telehealth sessions. |
| Supported TherapyNotes supports e-prescribing for $65/month per prescriber. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
TherapyNotes reviews
We've summarised 1074 TherapyNotes reviews (TherapyNotes GetApp reviews, TherapyNotes Software Advice reviews, TherapyNotes TrustPilot reviews, TherapyNotes Capterra reviews and TherapyNotes G2 reviews) and summarised the main points below.
- Excellent, readily available customer support
- User-friendly interface and easy navigation
- Comprehensive and integrated features for practice management
- Regular updates and improvements based on user feedback
- Cost-effective solution, especially for solo practitioners
- Difficult to view all providers’ schedules at once
- Unable to complete forms on clients’ behalf during sessions
- Forms cannot be downloaded in printable PDF format
- Lacks the ability for two supervisors to sign off on documents
- Counselors can delete tasks from their to-do lists, which should be restricted to supervisors or admins
TherapyNotes pricing
The commentary is based on 76 reviews from TherapyNotes Capterra reviews, TherapyNotes G2 reviews, TherapyNotes GetApp reviews, TherapyNotes Software Advice reviews and TherapyNotes TrustPilot reviews.
All plans include a free 30-day trial, free client data import, 24/7 support, unlimited clients, appointments, and notes, secure messaging, custom client portal, basic telehealth, free TherapySearch clinician profiles, unlimited file storage, automatic software updates, and secure backups.
Users sentiment
See the TherapyNotes pricing page.
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TherapyNotes has a free trial.
Solo
For solo practitioners or new providers.
Group
For groups with multiple clinicians and unlimited non-clinical staff.
Enterprise
For larger organizations (30+ users) with a designated account manager.
TherapyNotes alternatives
CarepatronBetter suited for larger organizations. Caters to a broader range of healthcare professionals. Has a free plan. Is growing faster.Read more
TheraPlatformHas grown faster than TherapyNotes and offers integrated therapy apps. A TherapyNotes competitor and alternative, it offers more flexible billing options.Read more
KalixBetter suited for dietitians and nutritionists. No readily available user reviews or ratings. Has not demonstrated recent growth.Read more
Doxer.ioFree and designed for general healthcare practitioners, while TherapyNotes is paid and tailored for mental health. Doxer.io is a newer TherapyNotes competitor.Read more
therapynotes vs TheraNestLower ratings on Glassdoor. Has less momentum. No integrated billing features. Telehealth reliability issues reported by users.Read more
Sessions HealthMore LGBTQ+-affirming and offers a free plan. Better customer service, ease of implementation, and value and pricing transparency. Sessions Health is a strong TherapyNotes competitor and alternative.Read more
TherapyNotes FAQ
What is TherapyNotes and what does TherapyNotes do?
TherapyNotes is a user-friendly, web-based practice management software for mental health professionals. It streamlines administrative tasks such as scheduling, billing, telehealth, and note-taking, enabling efficient practice management and secure client communication. TherapyNotes is a cost-effective solution known for excellent customer support.
How does TherapyNotes integrate with other tools?
TherapyNotes integrates with Change Healthcare for electronic billing and offers a patient portal for scheduling and telehealth. It also supports e-prescribing features. More extensive integrations with other tools are not explicitly detailed.
What the main competitors of TherapyNotes?
Top alternatives to TherapyNotes include TheraNest, SimplePractice, and Sessions Health. These competitors offer similar features for practice management, telehealth, and billing, catering to mental health professionals. Carepatron and Power Diary are also viable alternatives.
Is TherapyNotes legit?
TherapyNotes is a legitimate and widely used practice management software for mental health professionals. It's known for its comprehensive features, ease of use, and excellent customer support, making it a safe and reliable choice for managing a behavioral health practice.
How much does TherapyNotes cost?
TherapyNotes does not publicly disclose pricing information. Contact TherapyNotes directly for product pricing details and to determine if it's worth the investment for your practice.
Is TherapyNotes customer service good?
TherapyNotes receives overwhelmingly positive reviews for its customer service. Users consistently praise the helpful, knowledgeable, and readily available support staff. Representatives are praised for their patience and thoroughness in resolving issues, often following up with detailed emails. While long wait times are occasionally reported, the overall sentiment towards TherapyNotes' customer support is very positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.